--- description: FrontSpin : qu'en pensent les utilisateurs ? Lisez les avis clients sur FrontSpin, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FrontSpin - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de télévente](/directory/30680/inside-sales/software) > [FrontSpin](/software/134345/frontspin) # FrontSpin Canonical: https://www.capterra.lu/software/134345/frontspin Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/134345/frontspin?page=2) > Logiciel de communication et fonction de composition simples et rapides à mettre en œuvre, compatibles avec Salesforce.com. > > Conclusion : 25 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FrontSpin ? Les entreprises SaaS B2B ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 25 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: FrontSpin - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 1,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Automate d'appel - Communication multicanal - Enregistrement des appels - Gestion des campagnes - Gestion des clients - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Logiciels d'expérience client - Rapports et analyses - Suivi des appels ## Intégrations (1 au total) - Salesforce Sales Cloud ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de télévente](https://www.capterra.lu/directory/30680/inside-sales/software) ## Catégories connexes - [Logiciels de télévente](https://www.capterra.lu/directory/30680/inside-sales/software) - [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software) - [Logiciels de recouvrement](https://www.capterra.lu/directory/30234/debt-collection/software) - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) ## Logiciels similaires 1. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews) 4. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 5. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews) ## Avis ### "Frontspin the Power Dialer" — 4.0/5 > **Derek** | *20 mars 2019* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce. > > **Inconvénients**: The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available. > > Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well. ----- ### "Quick and easy outreach that works efficiently." — 5.0/5 > **Aleksandra** | *13 décembre 2024* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all. > > **Inconvénients**: It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support. > > I'm really happy with Frontspin's services\! They're fast, super easy to use, and incredibly efficient. ----- ### "Frontspin" — 3.0/5 > **Utilisateur vérifié** | *26 mars 2020* | Équipement et fournitures de bureau | Taux de recommandation : 5.0/10 > > **Avantages**: I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects. > > **Inconvénients**: It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online. > > Its been okay. If it wouldn't crash all the time i would have a much better experience. ----- ### "The perfect prospecting tool for Salesforce.com users" — 5.0/5 > **Jagger** | *13 décembre 2017* | Réseaux informatiques | Taux de recommandation : 10.0/10 > > **Avantages**: First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts. > > **Inconvénients**: The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set. > > The automated activity tracking, call recording, and email tracking (including variant subject line testing\!) allows us managers to effectively track metrics for coaching. The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements. ----- ### "Great autodialer" — 5.0/5 > **Utilisateur vérifié** | *28 novembre 2017* > > **Avantages**: This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too. > > **Inconvénients**: The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/134345/frontspin?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/134345/frontspin) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées