--- description: QuestionPro : qu'en pensent les utilisateurs ? Lisez les avis clients sur QuestionPro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils de vote en ligne](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.lu/software/135455/questionpro Page : 1/22\ Suivant: [Page suivante](https://www.capterra.lu/software/135455/questionpro?page=2) > Logiciel de sondage pour la création, la distribution et l'analyse d'enquêtes, de sondages et de formulaires. > > Conclusion : 525 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise QuestionPro ? Avec plus de 2,5 millions d'utilisateurs dans 100 pays, ils fournissent depuis plus de 10 ans des logiciels d'enquête aux plus grandes entreprises, aux institutions académiques, aux PME et aux analystes indépendants. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 525 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Question Pro - **Pays**: Beaverton, É.-U. - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 83,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, hébreu, italien, japonais, néerlandais, portugais, suédois, turc - **Pays disponibles**: Allemagne, Australie, Canada, Mexique, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse statistique - Benchmarking - Bibliothèque de questions - Collecte de réponses hors ligne - Contrôles/Permissions d'accès - Créateur d'enquêtes - Distribution multicanal - Division des questions (question branching) - Enquêtes et feedback - Envoi de SMS en masse - Gestion des commentaires - Gestion des contacts - Gestion des enquêtes et sondages - Gestion du panel - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Modération - Notes et commentaires - Personnalisation de messages - Personnalisation des URL - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Reconnaissance des employés - Répertoire de membres - Sondages d'opinion - Stratégie de marque personnalisable - Suivi de l'engagement - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - e-mail marketing ## Intégrations (13 au total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) ## Catégories connexes - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) - [Études de marché](https://www.capterra.lu/directory/10041/market-research/software) - [Logiciels de sondage par sms](https://www.capterra.lu/directory/32937/sms-survey/software) - [motivation des collaborateurs](https://www.capterra.lu/directory/30817/employee-engagement/software) - [Logiciels de gestion de communautés](https://www.capterra.lu/directory/30800/community/software) ## Logiciels similaires 1. [Typeform](https://www.capterra.lu/software/137289/typeform) — 4.7/5 (952 reviews) 2. [Google Forms](https://www.capterra.lu/software/176571/google-forms) — 4.7/5 (11386 reviews) 3. [SurveyMonkey](https://www.capterra.lu/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Jotform](https://www.capterra.lu/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 5. [SurveySparrow](https://www.capterra.lu/software/168823/surveysparrow) — 4.4/5 (121 reviews) ## Avis ### "Streamlined Data Collection with Strong Support" — 5.0/5 > **Michael** | *12 juillet 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values. > > **Inconvénients**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize. > > Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions. ----- ### "Very User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *16 juin 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. > > **Inconvénients**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *11 août 2021* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: It was fairly easy to set up a survey. > > **Inconvénients**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Nonprofit Question Pro Review" — 4.0/5 > **Jacy** | *18 décembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: Question Pro has a fantastic and immediate support team that is always on standby to answer questions. > > **Inconvénients**: Data analysis at the free nonprofit level is limited, offering basic insights but few advanced reporting tools. > > Question Pro has saved our organization time and has allowed us to streamline our assessment and survey administration. It allows us to upload things with ease and quickly collect data. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2 septembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Inconvénients**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- Page : 1/22\ Suivant: [Page suivante](https://www.capterra.lu/software/135455/questionpro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/135455/questionpro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Données structurées