--- description: Service Fusion : qu'en pensent les utilisateurs ? Lisez les avis clients sur Service Fusion, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.lu/software/135788/service-fusion Page : 1/14\ Suivant: [Page suivante](https://www.capterra.lu/software/135788/service-fusion?page=2) > Logiciel de gestion des interventions tout-en-un pour gérer votre entreprise de n'importe où, avec des forfaits à partir de 99 $/mois. > > Conclusion : 308 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Service Fusion ? L'éditeur offre ses services à plus de 3 000 entreprises de maintenance sur site de petite et moyenne taille dans le secteur des services CVC, de la plomberie, de l'électricité, de la réparation d'appareils électroménagers, de la domotique, de l'audio, de la vidéo, de la serrurerie, de l'informatique et de nombreux autres services. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 308 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: KickServ ## Contexte commercial - **À partir de**: 245,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Application mobile - Base de données de contacts - Base de données des coûts - Booking Management - Devis - Estimation des coûts - Facturation - GPS - Gestion de la disponibilité - Gestion des bons de commande - Gestion des calendriers - Gestion des clients - Gestion des clients - Gestion des factures - Gestion des inspections - Gestion des offres - Gestion des ordres de travail - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Historique des services - Logiciels d'expérience client - Maintenance préventive - Messagerie SMS - Monitoring - Paiements électroniques - Piste d'audit - Planification - Planification du personnel - Planification en temps réel - Pour sous-traitants en commerce/électr. industrielle - Prise de clichés - Rapports et analyses - Rapports et statistiques - Real-Time Data - Real-Time Updates - Relevé des matériaux - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Stockage de documents - Suivi des statuts - Suivi des tâches - Suivi du temps - Suivi du temps en ligne - Synchronisation du calendrier - Tableau de bord d'activités - Third-Party Integrations ... et 24 fonctionnalités supplémentaires ## Intégrations (15 au total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30673/plumbing/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) ## Logiciels similaires 1. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (425 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5120 reviews) 4. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (174 reviews) 5. [ServiceTitan](https://www.capterra.lu/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Avis ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14 septembre 2018* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Inconvénients**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "Expert Repair review" — 4.0/5 > **Michael** | *15 janvier 2026* | Équipements publics | Taux de recommandation : 9.0/10 > > **Avantages**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business. > > **Inconvénients**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team. > > Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 décembre 2025* | Fabrication électrique/électronique | Taux de recommandation : 0.0/10 > > **Avantages**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Inconvénients**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Customer Relations Manager (Accounts Receivable)" — 4.0/5 > **Jennifer** | *6 janvier 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and ability to talk with quickbooks. The invetory management with SKU's. Easy to add and move customers > > **Inconvénients**: Some of the updates that have caused issues with the program. Legth in getting reports to upload to print. Lots of times timing out. > > For the cost of the program it works how it should. Just wish it was easier to get help with technical support. ----- ### "Grateful for service fusion" — 4.0/5 > **Jim** | *9 janvier 2026* | Logiciels de construction | Taux de recommandation : 8.0/10 > > **Avantages**: I personally love the calander feature the most. It is the most used item in our company. We all go in to the shop in the mornings, check the jobs for that day or the next day and have a very good idea of what we need to prep for. > > **Inconvénients**: The mobile app needs so much work\! maybe it is just me personally, but the desktop program and the phone app are so drastically different from each other. It seems to me from time to time that they dont connect well to each other for some reason. We also have all sorts of problems with guys not being able to see jobs on the phone app. > > Overall, we like service fusion. It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is very important in our career path - HVAC. We are constantly revisiting equipment multiple times over the years and it is so nice to have a record of things that happened in the past that are relevant to your current job. ----- Page : 1/14\ Suivant: [Page suivante](https://www.capterra.lu/software/135788/service-fusion?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/135788/service-fusion) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées