--- description: ComplianceQuest : qu'en pensent les utilisateurs ? Lisez les avis clients sur ComplianceQuest, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ComplianceQuest - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de la qualité](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest) # ComplianceQuest Canonical: https://www.capterra.lu/software/136111/compliancequest Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/136111/compliancequest?page=2) > Logiciel de gestion de la qualité d'entreprise (EQMS) 100 % cloud et basé sur Force.com. La suite de solutions CQ rationalise la qualité, la conformité et la gestion du contenu et de la collaboration. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ComplianceQuest ? Secteurs de la fabrication, des sciences de la vie et de la restauration collective ; industries manufacturières générales et spécialisées comme l'automobile, le pétrole et le gaz, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 112 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ComplianceQuest - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 30,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Bahreïn, Belgique, Brésil, Canada, Chine, Corée du Sud, Costa Rica, Danemark, Finlande, Inde, Irlande, Israël, Italie, Japon, Jordanie et 17 de plus ## Fonctionnalités - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Codage et contrôle de documents - Contrôle de qualité - Définition des priorités - Gestion de la conception - Gestion de la conformité - Gestion de la formation - Gestion de la maintenance - Gestion de la qualité - Gestion de projets - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des commentaires - Gestion des documents - Gestion des exigences - Gestion des fournisseurs - Gestion des incidents - Gestion des inspections - Gestion des plaintes - Gestion des risques - Gestion des tâches - Gestion des équipements - Gestion du cycle de vie - Logiciels d'actions préventives et correctives - Nomenclatures - Outils de collaboration - Rapports d'incidents - Rapports et analyses - Rapports et statistiques - Suivi des non-conformités - Suivi des problèmes - Tenue des dossiers OSHA ## Intégrations (10 au total) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software) ## Catégories connexes - [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software) - [Gestion des plaintes](https://www.capterra.lu/directory/30674/complaint-management/software) - [Logiciels QHSE (qualité hygiène sécurité environnement)](https://www.capterra.lu/directory/10015/ehs-management/software) - [Gestion de la sécurité](https://www.capterra.lu/directory/31299/safety-management/software) - [Logiciels GED (gestion électronique de documents)](https://www.capterra.lu/directory/31197/document-control/software) ## Logiciels similaires 1. [MasterControl Quality Excellence](https://www.capterra.lu/software/148577/mastercontrol) — 4.5/5 (527 reviews) 2. [KAWAK](https://www.capterra.lu/software/211071/kawak) — 4.6/5 (322 reviews) 3. [Ideagen Quality Management](https://www.capterra.lu/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [QT9 QMS](https://www.capterra.lu/software/97557/qt9-quality-management) — 4.8/5 (118 reviews) 5. [Qualio](https://www.capterra.lu/software/134050/quality-management-software) — 4.6/5 (128 reviews) ## Avis ### "Streamlined Compliance with ComplianceQuest" — 5.0/5 > **Sebastian** | *3 avril 2024* | Mode et vêtements | Taux de recommandation : 10.0/10 > > **Avantages**: What I appreciated most about ComplianceQuest was its robust functionality, which streamlined the compliance process. The electronic signature feature was handy, ensuring the integrity and authenticity of records. It also made the process of reviewing, modifying, and sending documents for approval/signatures intuitive. > > **Inconvénients**: What I liked least about ComplianceQuest was the initial learning curve. It took some time to understand and fully utilize all the features. However, once familiar with the system, it became a powerful tool for managing compliance. > > My overall experience with ComplianceQuest has been positive. It has significantly improved the efficiency of our compliance processes and has been instrumental in maintaining regulatory compliance. The system is secure, reliable, and adaptable to our needs. ----- ### "ComplianceQuest eQMS+ EH\&S" — 5.0/5 > **Johnny** | *14 août 2024* | Machines | Taux de recommandation : 10.0/10 > > **Avantages**: The solution is well thought out and feature rich. > > **Inconvénients**: We have not experienced any issues with ComplianceQuest. > > Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding. ----- ### "Great Features, not Great Support or Cost" — 2.0/5 > **Audra** | *20 septembre 2023* | Électronique grand public | Taux de recommandation : 2.0/10 > > **Avantages**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have. > > **Inconvénients**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly. > > We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options. ----- ### "Great Overall Quality system" — 5.0/5 > **Laura** | *1 novembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time. > > **Inconvénients**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating. > > The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose. ----- ### "Integrated and flexible QMS solution" — 5.0/5 > **Nicole** | *2 novembre 2023* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps. > > **Inconvénients**: CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/136111/compliancequest?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/136111/compliancequest) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées