--- description: Call of Service : qu'en pensent les utilisateurs ? Lisez les avis clients sur Call of Service, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Call of Service - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Call of Service](/software/136718/call-of-service) # Call of Service Canonical: https://www.capterra.lu/software/136718/call-of-service Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/136718/call-of-service?page=2) > Solution logicielle facile à utiliser qui simplifie le planning du personnel mobile de votre entreprise, la gestion des ordres de travail et la gestion des données clients. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Call of Service ? L'appel de service s'adresse aux petites et moyennes entreprises de services à domicile et sur le terrain qui ont besoin de solutions de meilleure qualité et plus faciles pour la planification et la répartition des tâches ainsi que le suivi des clients et des tâches. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 19 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Call of Service - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 40,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Devis - Facturation - GPS - Gestion des expéditions - Gestion des ordres de travail - Gestion des techniciens - Gestion des tâches - Historique des services - Maintenance préventive - Messagerie SMS - Planification - Planification de la maintenance - Recouvrement des paiements sur le terrain - Rendez-vous récurrents - Signature électronique - Suivi du temps en ligne - Traitement des paiements ## Intégrations (4 au total) - Google Calendar - QuickBooks Online - Stripe - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/10062/maid-service/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) - [Entretien des équipements](https://www.capterra.lu/directory/30103/equipment-maintenance/software) - [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software) ## Logiciels similaires 1. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (411 reviews) 2. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.5/5 (151 reviews) 3. [ServiceTitan](https://www.capterra.lu/software/150053/servicetitan) — 4.3/5 (325 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Service Fusion](https://www.capterra.lu/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Avis ### "Excellent so far\!" — 5.0/5 > **Utilisateur vérifié** | *24 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need. The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers. > > **Inconvénients**: No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review. ----- ### "The Vibrant Approach for Business Services" — 5.0/5 > **Pius** | *2 mai 2024* | Production audiovisuelle | Taux de recommandation : 9.0/10 > > **Avantages**: The handling for community services and instant response is something the program has performed > > **Inconvénients**: There is a robust way of creating an immediate response ----- ### "good software user friendly" — 4.0/5 > **DERRICK** | *15 septembre 2015* > > CONS: DIFFERENT TIME ZONES, NO MOBILE APP THEY SAID THEY ARE WORKIN ON IT. PROS: USER FIRENDLY, IF I HAVE A QUESTION THEY ANSWER MY QUESTION WITH THE HOUR, FRIENDLY STAFF, IT IS A COMPANY THAT YOU CAN GROW WITH BECAUSE I SEE PROGRESS BEEN MADE, IF I SUGGEST SOMETHING THAT I FEEL THAT WILL MAKE MY BUSINESS RUN SMOOTH THEY DO IT IF THEY CAN WITHIN A TIMELY MATTER. I HAVE TRIED OTHER SOFTWARES AND THEY ACTUALLY SOMETIME DOUBLE BILL CUSTOMER ----- ### "Simple & Easy" — 4.0/5 > **Soubhi** | *20 mars 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use, support was always there even when using the trial version > > **Inconvénients**: No accounting integration > > After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled. Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work. A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software. \*\*Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it\!\*\* ----- ### "Great, simple to use, very intuitive application" — 4.0/5 > **Con** | *23 mai 2018* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: It is easy. Once it is set up and configured properly, any non-technical person can figure it out. It really is that easy > > **Inconvénients**: It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it > > The customer support has been excellent. Extremely fast responses from the developer. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/136718/call-of-service?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/136718/call-of-service) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées