--- description: Yext : qu'en pensent les utilisateurs ? Lisez les avis clients sur Yext, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yext - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de localisateur de magasins](/directory/30810/store-locator/software) > [Yext](/software/140176/yext) # Yext Canonical: https://www.capterra.lu/software/140176/yext Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/140176/yext?page=2) > Débloquez les notes réelles de vos marques en générant des avis authentiques directement auprès de vos clients. > > Conclusion : 114 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Yext ? Les entreprises nationales et internationales de toutes tailles dans tous les secteurs verticaux. Yext travaille avec des petites et moyennes entreprises, des sociétés commerciales et des revendeurs partenaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 114 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Yext - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 199,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, chinois, chinois traditionnel, espagnol, finnois, français, hongrois, italien, japonais, néerlandais, portugais, slovène, tchèque, turc - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Brésil, Canada, Chine, Corée du Sud, Danemark, Espagne, Finlande, France, Hongrie, Inde, Indonésie, Irlande, Italie, Japon, Lituanie, Mexique et 15 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse de la concurrence - Analyse des comportements - Analyse des sentiments - Bibliothèque de contenu - Cartographie - Catalog Management - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Demande d'avis - Emplacements multiples - Gestion de contenu - Gestion de l'expérience client - Gestion de la base de connaissances - Gestion de versions - Gestion des commentaires négatifs - Gestion des documents - Gestion des flux de travail - Gestion des ressources numériques - Gestion des réponses - Géocodage - Géolocalisation - Intégration des médias sociaux - Mesure des performances - Mise en forme de texte - Notification en cas d'avis émis - Options de publication de contenu - Outils de collaboration - Outils de recherche de mots-clés - Partage social - Portail libre-service - ROI Tracking - Rapports de trafic web - Rapports et analyses - Rapports personnalisables - Recherche en texte intégral - Recherche/Filtre - Règles relatives à la marque - Sources de données multiples - Suivi de l'engagement - Suivi des conversions - Suivi des interactions entre utilisateurs - Suivi des marques - Suivi des mots-clés - Surveillance des avis émis - Tableau de bord - Third-Party Integrations - Visualisation de données - Web analytics ... et 11 fonctionnalités supplémentaires ## Intégrations (38 au total) - Adobe Commerce - AgencyAnalytics - Agendize - Binary Fountain - Dasheroo - DialogTech - Domo - Dynamics 365 - Engageware - Enhanced Reporting for Google My Business - GoSite - Google Data Studio - Google My Business Post Scheduler - Google My Business Pro Services - Greenhouse ... et 23 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de localisateur de magasins](https://www.capterra.lu/directory/30810/store-locator/software) ## Catégories connexes - [Logiciels de localisateur de magasins](https://www.capterra.lu/directory/30810/store-locator/software) - [Logiciels géolocalisation](https://www.capterra.lu/directory/31461/location-intelligence/software) - [Logiciels de web analytics](https://www.capterra.lu/directory/30073/web-analytics/software) - [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software) - [Gestion des marques](https://www.capterra.lu/directory/30531/brand-management/software) ## Logiciels similaires 1. [Zoho Social](https://www.capterra.lu/software/159351/zoho-social) — 4.7/5 (3397 reviews) 2. [Asana](https://www.capterra.lu/software/120550/asana-pm) — 4.5/5 (13548 reviews) 3. [Hootsuite](https://www.capterra.lu/software/121701/hootsuite) — 4.4/5 (3795 reviews) 4. [monday.com](https://www.capterra.lu/software/147657/monday-com) — 4.6/5 (5730 reviews) 5. [Wrike](https://www.capterra.lu/software/76113/wrike) — 4.4/5 (2888 reviews) ## Avis ### "588% Increase in Listings Reach" — 5.0/5 > **Russ** | *23 mai 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Before Yext, our listing distribution software took weeks to update directories. Now with Yext, I can make big changes within hours. Its duplicate suppression is powerful, its analytics tools are extremely useful, and their customer support is second to none. > > **Inconvénients**: There is troubleshooting with every product you use. There have been a few issues in our account with connections and categories, but the Yext team was quick to help us find a solution. It's > > With Yext, we saw a 288% increase in Google Search queries, a 320% increase in Google Customer Actions, and a 588% increase in listings reach. ----- ### "It has good quality of data centralization and friendly platform." — 4.0/5 > **Utilisateur vérifié** | *29 mai 2024* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: Yext centralizes information management, making it simple to update and maintain data across multiple platforms, resulting in increased visibility, significantly improving visibility in local and online searches, which is crucial for any business's digital presence. , this allows us to test pilot software that many times do not go on the market but are necessary experiments within the development group. > > **Inconvénients**: We recognize that if we were not engineers, the integration of the IYext software would be extremely complicated with internal Google systems and may require a significant effort, especially if there are legacy systems involved, in this case there are too many. > > I emphasize that it has good application management but I think that its SEO system is archaic, it does not generate immediate reports and sometimes they take a while to arrive at the email. ----- ### "Save yourself the pain and stay far far away" — 1.0/5 > **Utilisateur vérifié** | *19 mars 2025* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing, they overpromise and underdeliver > > **Inconvénients**: Poor support, refusal to end contracts, billing my credit card after contracts have ended (after emailing me and promising I wouldn't be charged). One of the least professional companies I've ever seen. > > Absolutely Horrible, worst experience ever\! ----- ### "Does a lot good but more for beginners" — 4.0/5 > **Jamie** | *16 novembre 2022* | Marketing et publicité | Taux de recommandation : 5.0/10 > > **Avantages**: I can see how this software is useful for people who are beginners in local SEO or business owners who want to streamline the process. > > **Inconvénients**: It isn't very in depth. Bright local is better in every way outside of maybe keyword research which i use neither for. > > Their customer support is great. They have positives. Just not the best for someone like me. I used them because my client had them already and was nice to learn because a lot of people like them. I just feel like they could do more to be top tier in their niche. ----- ### "My Go-To Local Business Listing Software" — 5.0/5 > **Giovanni** | *18 juillet 2019* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches. > > **Inconvénients**: The cost makes it a bit difficult to sign up some clients that do not have a big budget. > > Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/140176/yext?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/140176/yext) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées