--- description: Hapana : qu'en pensent les utilisateurs ? Lisez les avis clients sur Hapana, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hapana - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des abonnements](/directory/20045/membership-management/software) > [Hapana](/software/143341/hapana) # Hapana Canonical: https://www.capterra.lu/software/143341/hapana Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/143341/hapana?page=2) > Technologie Saas pour le secteur du fitness permettant aux entreprises des opérations de gestion du planning, des paiements, des POS (points de vente), des applications mobiles et des tableaux de bord d'entreprise. > > Conclusion : 96 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hapana ? Les opérations commerciales des salles de fitness de type boutique et grandes entreprises qui nécessitent une planification détaillée, la facilitation des paiements, la gestion des membres, la gestion du personnel, le suivi de la condition physique ainsi que des analytiques et un reporting approfondis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 96 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Hapana - **Pays**: Sydney, Australie - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 285,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Canada, Indonésie, Malaisie, Mexique, Nouvelle-Zélande, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Thaïlande, États-Unis ## Fonctionnalités - Accès mobile - Application mobile - Automatisation du marketing - Base de données de membres - Bibliothèque d'exercices - Communication avec les membres - Facturation - Facturation récurrente et des abonnements - For Gyms - For Yoga/Pilates Studios - Gestion d'équipe - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des applications - Gestion des calendriers - Gestion des clients - Gestion des contrats/licences - Gestion des cotisations - Gestion des cours - Gestion des employés - Gestion des inscriptions - Gestion des présences - Gestion des visiteurs - Gestion des événements - Gestion du personnel - Inscription en ligne - Modèles personnalisables - Paiements en ligne - Paiements électroniques - Planification des cours - Planification des rendez-vous - Point de vente (PDV) - Portail client - Portail des membres - Rappels - Rapports et statistiques - Renouvellement d'abonnements - Réservation en ligne - Suivi des activités - Suivi des présences - Third-Party Integrations - Traitement des paiements - Types de membres - e-mail marketing - Évaluations de la condition physique ## Intégrations (7 au total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) ## Catégories connexes - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Logiciels de gestion de club](https://www.capterra.lu/directory/30215/club-management/software) - [Logiciels pour centres de yoga](https://www.capterra.lu/directory/30755/yoga-studio/software) - [Logiciels pour studios Pilates](https://www.capterra.lu/directory/30966/pilates-studio/software) - [Logiciels de gestion salle de sport](https://www.capterra.lu/directory/30910/fitness/software) ## Logiciels similaires 1. [LegitFit](https://www.capterra.lu/software/190526/legitfit) — 4.9/5 (225 reviews) 2. [Wodify](https://www.capterra.lu/software/159663/wodify) — 4.5/5 (154 reviews) 3. [ClubRight](https://www.capterra.lu/software/160550/club-right) — 4.8/5 (182 reviews) 4. [Mindbody](https://www.capterra.lu/software/40229/mindbody) — 4.0/5 (2982 reviews) 5. [TeamUp](https://www.capterra.lu/software/150357/teamup) — 4.8/5 (341 reviews) ## Avis ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5 > **Kimon** | *13 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. > > **Inconvénients**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\! > > The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. ----- ### "Hapana = Customer Support Legends" — 5.0/5 > **Allie** | *2 juillet 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The onboarding and migration process was great\! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements > > **Inconvénients**: Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great > > its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs. ----- ### "Regrettably in contract" — 1.0/5 > **Aidan** | *25 mars 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Rich in marketing data (but this is also due to them using a whitelabelled version of Go High Level). > > **Inconvénients**: Horrible onboarding experience. Layered fees that are not clearly disclosed on signing. Slow loading time and lack of intuitiveness of the software UI. > > Grim is the only word I can use to describe my experience. Had I been able to use the program before signing, I would not have signed on. ----- ### "Game Changer" — 5.0/5 > **Amanda** | *25 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about Hapana is the ease of use and accessibility—everything from scheduling to membership management is intuitive and streamlined, which saves us time every day. On top of that, the personal support has been outstanding. Our account manager, \[sensitive content hidden\], is always available, incredibly helpful, and truly feels like part of our team. Having that level of support makes a huge difference. > > **Inconvénients**: There was a bit of a manual work at the very beginning as we migrated from a software we were with for over 10 years, but the training and support made the transition smooth and manageable. > > Hapana has been an absolute game-changer for our business. The ease of use is outstanding. Our team was up and running quickly thanks to intuitive features and excellent onboarding and training resources. A huge shoutout to our account manager, \[sensitive content hidden\], who has been incredibly helpful and always reachable whenever we have a question or need support. Her responsiveness and knowledge have made our experience with Hapana even better. ----- ### "Hapana feedback" — 5.0/5 > **Rhys** | *15 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: The teams willingness to help during the migration phase. Always going above \& beyond. The ease of the system to use was also great, quite user friendly. > > **Inconvénients**: There were a few limitations on the base package compared to the premium package we were on with Mindbody, but the team has been working hard on the latest updates to make it a premium product. Super excited for these new packages > > Hapana has been a good migration. There were some limitations, such as being able to run a milestone report for all attendees so we can celebrate member achievements and some limitations with our recovery lounge bookings, but the team has been great at taking on feedback and upgrading the system, Very excited for this upgrade with GoHighLevel\! ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/143341/hapana?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/143341/hapana) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées