---
description: Shift4Shop : qu'en pensent les utilisateurs ? Lisez les avis clients sur Shift4Shop, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Shift4Shop - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Shift4Shop](/software/14378/3dcart-shopping-cart-software)

# Shift4Shop

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> Solution complète de panier d'achats et de site web pour les e-commerçants.
> 
> Conclusion : 129 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Shift4Shop ?

Les propriétaires aguerris ou ceux qui viennent de lancer leur entreprise en ligne. Forfaits à partir de 9,99 $ par mois. Tarification basée sur le nombre de produits et la quantité de données transférées. Tous les forfaits pour boutique en ligne incluent l'assistance illimitée.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 129 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 3.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Shift4Shop
- **Fondé**: 1997

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Chine, Inde, Royaume-Uni, États-Unis

##  Fonctionnalités

- Catalog Management
- Commande en ligne
- Comptes clients
- Correction en temps réel
- Créateur de boutiques en ligne
- For Small Businesses
- Gestion SEO
- Gestion de l'e-commerce
- Gestion de l'impôt
- Gestion de site web
- Gestion des avis
- Gestion des canaux
- Gestion des commandes
- Gestion des expéditions
- Gestion des promotions
- Gestion des remises
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Logiciels d'expérience client
- Marketing multicanal
- Modèles prédéfinis
- Paiements en ligne
- Paiements électroniques
- Panier d'achat
- Relance de paniers abandonnés
- Suivi de l'inventaire
- Sécurité des données
- e-mail marketing

## Intégrations (13 au total)

- Avalara
- Descartes Sellercloud
- Google Analytics 360
- Mailchimp
- Meta for Business
- PayPal
- Picreel
- QuickBooks Online
- ShipStation
- Shipwire
- Stripe
- TaxCloud
- authorize.net

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software)
- [Panier d'achat](https://www.capterra.lu/directory/30848/shopping-cart/software)
- [Logiciels e-commerce multicanal](https://www.capterra.lu/directory/31281/multi-channel-ecommerce/software)
- [Logiciels e-commerce pour PME](https://www.capterra.lu/directory/31259/small-business-ecommerce/software)
- [Logiciels de livraison à domicile](https://www.capterra.lu/directory/30861/food-delivery/software)

##  Logiciels similaires

1. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.lu/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Odoo](https://www.capterra.lu/software/135618/odoo) — 4.2/5 (1294 reviews)
5. [Lightspeed Retail](https://www.capterra.lu/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)

## Avis

### "Shift4shop Best FREE Shopping Platform Out There" — 4.0/5

> **Scott** | *9 mars 2022* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Like the fact that its an entire platform like all the rest you pay for but its FREE\!
> 
> **Inconvénients**: Not found any as of yet any negative issues

-----

### "Good for the price" — 4.0/5

> **Megan** | *29 décembre 2021* | Impression | Taux de recommandation : 7.0/10
> 
> **Avantages**: Shift4Shop (previously 3dcart) is a FREE website ecommerce platform. Unlike some of their competitors that charge you for every transaction, Shift4shop does not take a commission and they do not charge a monthly fee. It really is free, which is amazing. You do need to use their credit card processor, and the fee is 3%. But you will pay a CC processor no matter what, so ultimately the ecommerce website is still free. &#10;They have templates that are ready to go and are pretty decent. Updates are done automatically, so you don't need to be a techy to keep up (this was a concern when we previously self hosted and did Woocommerce). Ultimately we are happy and would recommend Shift4shop.
> 
> **Inconvénients**: You have no control over some things. One time the entire website went down. Customer service told me I didn't even have a domain with them - even though it had been working and taking orders until the day before. And their customer service is not good. They are out of the country and have no control. Every issue needs to go to a different department. Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering elsewhere) losing an entire day because of poor service is huge. Once their error was fixed, there was no apology or explanation. Before we launch any advertising campaigns or send emails to our customer database I always check the site, to make sure it's working. So the free price does with a tradeoff. I calculated what places like Shopify would take per transaction, vs what I lost in one of being down and I am still way, way ahead.
> 
> It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

-----

### "Horribly unprofessional, littler regard for their customers." — 1.0/5

> **Angelina** | *16 janvier 2025* | Design | Taux de recommandation : 0.0/10
> 
> **Avantages**: Because of the aftermath I couldn't possibly recommend this company for any reason.
> 
> **Inconvénients**: I cannot use 2 of their payment providers and was told I could bring in my own option. After months of not hearing back, they suddenly changed their mind and told me I had to pay a bill for services I didn't receive from them before they would let me back into my site. I could have exported the contents to transfer if I had been warned.&#10;&#10;&#10;This is unbelievable. It is well documented that I emailed and didnt hear back, I included many people and they never replied. How can you hold my property hostage to services that weren't rendered?&#10;&#10;&#10;You guys will end up with a class action lawsuit for this. When you do, I hope a lawyer contacts me. My email is my first and last name together at gmail.com if anyone is interested.
> 
> Terribly unprofessional. I would highly recommend using any other company to host your website.

-----

### "Great Solution for Growing Online Sales" — 5.0/5

> **Utilisateur vérifié** | *4 décembre 2019* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10
> 
> **Avantages**: For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.
> 
> **Inconvénients**: The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process.  Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.
> 
> 3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost.  We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price.  The headaches were minor in comparison to what 3dCart has done for us\!

-----

### "Viewing On Line Commerce in 3D" — 4.0/5

> **Jim** | *7 août 2019* | Loisirs, voyage et tourisme | Taux de recommandation : 8.0/10
> 
> **Avantages**: Initially because it allowed us to utilize Klarna. As we converted from ARI, I  found that the site was much easier to navigate and manage than ARI.
> 
> **Inconvénients**: Sizing of the photos. Some of the pages require a specific size of photo which isn't readily available. I haven't identified the path to convert what I want to what will fit, so my photos aren't consistent and frankly look amateur. When asked, the 3D staff said that they don't have a solution for this.
> 
> We have been able to offer financed products through 3D Cart and Klarna which has helped our on-line sales.  It appears that 3D cart has a ways to go to make their web services seamless for less than IT Manager level users.

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