--- description: GovPilot : qu'en pensent les utilisateurs ? Lisez les avis clients sur GovPilot, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GovPilot - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour l'administration publique](/directory/20048/government/software) > [GovPilot](/software/143907/govpilot) # GovPilot Canonical: https://www.capterra.lu/software/143907/govpilot Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/143907/govpilot?page=2) > GovPilot est une plateforme web de gestion gouvernementale qui optimise l'efficacité, la productivité des employés et l'engagement des constituants. > > Conclusion : 76 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GovPilot ? La solution GovPilot est utilisée par les municipalités, les comtés, les états et les agences. Le logiciel est évolutif et peut répondre aux besoins uniques des organisations gouvernementales de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 76 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: GovPilot - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 3.000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Automatisation des processus et flux de travail - Billetterie - Entretien des équipements - Facturation - Facturation des fournisseurs eau/gaz/électricité - Fonctions pour gouvernement - Gestion de la communication - Gestion de la conformité - Gestion de projets - Gestion des abonnements - Gestion des arrêtés municipaux - Gestion des cas - Gestion des contrats/licences - Gestion des demandes de service - Gestion des dossiers - Gestion des flux de travail - Gestion des frais - Gestion des images - Gestion des inscriptions - Gestion des inspections - Gestion des installations - Gestion des renouvellements - Gestion des réservations - Gestion des stocks - Gestion des tâches - Gestion des événements - Gestion financière - Gestions des permis - Génération de documents - Géocodage - Icônes et codes en couleur - Listes de contrôle des réponses aux incidents - Maintenance des codes - Notes de cas - Paiements en ligne - Partage de cartes - Planification - Planification et zonage - Portail libre-service - Recherche/Filtre - Recrutement de bénévoles - Routage automatisé - Suivi des statuts - Suivi des violations - Suivi des équipements - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements - Émission de licence - Émission de permis ... et 8 fonctionnalités supplémentaires ## Intégrations (2 au total) - Laserfiche - authorize.net ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour l'administration publique](https://www.capterra.lu/directory/20048/government/software) ## Catégories connexes - [Logiciels pour l'administration publique](https://www.capterra.lu/directory/20048/government/software) - [Gestion des bénévoles](https://www.capterra.lu/directory/10044/volunteer-management/software) - [Gestion des arrêtés municipaux](https://www.capterra.lu/directory/30536/code-enforcement/software) - [SIG](https://www.capterra.lu/directory/30566/gis/software) - [Logiciels pour pompiers et centres de secours](https://www.capterra.lu/directory/30741/fire-department/software) ## Logiciels similaires 1. [CityReporter](https://www.capterra.lu/software/148299/cityreporter) — 4.4/5 (22 reviews) 2. [TEKConnectGov](https://www.capterra.lu/software/1034661/tekconnectgov) — 5.0/5 (3 reviews) 3. [GeoCivix](https://www.capterra.lu/software/184923/idtplans-review) — 4.8/5 (18 reviews) 4. [OpenGov Permitting & Licensing](https://www.capterra.lu/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 5. [Municity](https://www.capterra.lu/software/191333/municity-multi-platform-solutions) — 5.0/5 (1 reviews) ## Avis ### "GovPilot is a game changer" — 4.0/5 > **Darren** | *24 octobre 2018* | Logiciels de construction | Taux de recommandation : 9.0/10 > > **Avantages**: Replacing legacy systems and processes were a breeze thanks to GovPilot's dedicated customer service team. > > **Inconvénients**: There is a good deal of customization required; some reporting features could be more intuitive out of the box. > > The City of Elizabeth is using GovPilot for Report a Concern and 9 other processes. Gov Pilot has enabled us to retire legacy systems and replace paper with a very efficient set of tools. Our response time is faster and there are far fewer errors in our workflows. ----- ### "GovPilot is what my department has spent years searching for" — 5.0/5 > **Billie** | *14 février 2022* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: The GovPilot team have been nothing but professionals for the entire process of changing from our previous asset management software to GovPilot. They gathered the details of what we were doing before, what we didn't like about our previous software, and how they could help fill in the gaps. Then they worked closely with myself and several of my team leaders to come up with a tailor fit solution to manage our Animal Control calls, Code Compliance calls, and our septic system permits. Even though GovPilot is based in New Jersey, they were willing to fly down to Texas to provide face to face training to me and my staff at a very low cost. The software is great and does everything we need and more but I think one of the best features they have is the live chat option on every page. If you have a question or get stuck somewhere, simply click on the support button and get help from a live representative in seconds. Another great thing that I appreciated was the professional manner in which they handled a few hiccups with our contract process. We had to put the project on hold several times while we processed some internal issues and the GovPilot team was there, ready to pick up where we left off once things were sorted out. No complaints and no incessant nagging about when we could move on to the next step. If I had to delete this whole review and condense it down to one word, I would describe GovPilot simply as "professional". > > **Inconvénients**: When reading reviews, I tend to distrust those that don't mention something negative in their review. There is always something that can be improved. Believe me, I had to think long and hard about what could be improved on with GovPilot. The only thing I could come up with was that they are obviously a New Jersey based company because a few of the fillable fields in our forms still referenced New Jersey for a few days before we were able to get them all switched over. That was it. That's all I could come up with. I have been entirely satisfied with GovPilot. > > I have already recommended GovPilot to several other county departments and have made myself available to them for questions regarding the switch. I have been pleasantly surprised with all of the features that our previous software didn't offer and, a lot of which, I didn't even know how much we needed them. Automatically notifying residents that their complaint has been handled or that their permit is now approved, integrating GIS in to their mapping systems to provide up to date and accurate maps of my County, and working with our credit card processor to safely and securely process permit fees with seamless transfers of information between the two are just some of the features that, now that we have them, we can't do without. There are so many great things to mention about GovPilot that I simply can't remember them all but, suffice it to say, GovPilot is well worth the cost. ----- ### "Residential Parking Review" — 3.0/5 > **Kenneth** | *30 mars 2022* | Administration publique | Taux de recommandation : 7.0/10 > > **Avantages**: Improvements made as problems were discovered. > > **Inconvénients**: Current Residential Parking problems were detailed in an email currently being addressed. The early release before proper testing was a problem in 2020. > > The 2020 rollout of the software to employees and customers was premature. The cashiering and reporting data input from various departments caused major confusion. The lack of training for the cashiers before its release was a disaster and the lack of testing by GovPilot created a load of data that all had to be corrected. The transfer to our accounting software was because of the lack of control over duplicate data. ----- ### "Incredible improvement over other software" — 5.0/5 > **Pamela** | *9 décembre 2022* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: Gov Pilot seems to have been designed with the user in mind, and -- on top of that -- the GP team has worked tirelessly with me to customize features, and module design toward optimum efficiency. > > **Inconvénients**: Because the onboarding and development teams have been so responsive to my requests in the initial phases, I have no complaints about GP whatsoever. > > The software we used prior to GP (SDL) is clunky, and awkward, and anything but user-friendly. GP blows them out of the water, and is helping us process applications faster, which automatically makes us more efficient. ----- ### "GovPilot for local government code enforcement" — 5.0/5 > **Daryl** | *1 décembre 2025* | Relations gouvernementales | Taux de recommandation : 9.0/10 > > **Avantages**: keeps everything organized for my daily inspections. Great calendar integration with outlook. Citizen version with GovAlert works well to get community involved. > > **Inconvénients**: large file size of pdf documents makes it hard to email violation notices. App can use some improvements. > > very intuitive. easily customizable. I like using the app from my phone but needs some improvement. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/143907/govpilot?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/143907/govpilot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées