Avis clients sur Aiveo

par YGen Development

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En savoir plus sur Aiveo

Solution cloud pour les particuliers et les équipes de petite et moyenne envergure. Parmi les fonctionnalités figurent la gestion du temps et la gestion de tâches.

En savoir plus sur Aiveo

150 avis affichés

Lonnie J.
Lonnie J.
Chief Executive Officer
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/10/2019

"My favorite tool for bug reporting and feature selection"

Avantages: Simple template designs that are easy to customize.
Kanban and Scrum compatible.
Easy to visualization work loads.
Quick results for identifying sprint shortcomings and ahead of schedule.
Its free for small teams.

Inconvénients: There are times when I wanted to use algorithms for calculating time.

  • Source de l'avis 
  • Publié le 27/10/2019
Omondi P.
Omondi P.
Associate Programs Coordinator
Recherche, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/11/2018

"It offers the Solutions to Project Management Problems"

Commentaires: Can help a project manager to determine and understand the inefficiencies in a project and work on improving them.

Avantages: It can support both individual and teamwork planning. Managers can also use it to track the progress of a project, give recommendations and adjust timelines to suit the needs of the project. It is also relatively cheap to acquire.

Inconvénients: Cannot work offline, since it is a cloud-hosted. Adding a new task involves a lot of processes and tends to be time-consuming.

  • Source de l'avis 
  • Publié le 21/11/2018
Jean-baptiste F.
Developper
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 29/11/2016

"Nice but not complete"

Commentaires: The design is simple and efficient. The user experience can be improved: for example, changing the status of a task is not visual enough - (example: http://imgur.com/a/5WFMS in Bugify that I use) Key missing and important functions for me :
- No API available in Aiveo, my Bugify system is connected via an API to all the applications that I develop (Filemaker apps, apps with React Native, projects under Laravel in PHP)
- Aiveo does not allow you to create custom fields in the tasks screen. For example, web browser, operating system, client number. Each project has different custom fields.
- Be able to link Aiveo to other platforms: Toggl, Teamweek, etc.
- Create new tasks by sending to an email address for each project (better for my customer)
Task Board is a nice feature that i have not on Bugify.

Avantages: Tasks board, design easy, customizable workflows

Inconvénients: No API, application feel closed and not connected with other services

  • Source de l'avis 
  • Publié le 29/11/2016
Madeleyne M.
Madeleyne M.
Asistente Administrativo
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 20/06/2018

"AIVEO excellent administrator and bug tracker."

Commentaires: In my personal opinion this tool has been used very little time and has given me great results, Thanks to its basic functions make my work much more professional being punctual at the time of completing my projects in the stipulated time.

Avantages: AIVEO has been the most powerful software that I have used, it has helped me to work with ease detecting any failure that my projects may have. Allowing me to solve them in time and thus be able to complete my tasks as a team in a short time.

Inconvénients: I can say that one disadvantage that I have been able to find from AIVEO is that it is usually slow when it comes to updating.

  • Source de l'avis 
  • Publié le 20/06/2018
Lars F.
Lars F.
Owner
Télécommunications, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 11/04/2017

"Lightweight, easy to use...but could use some finesse still"

Commentaires: I really enjoy Aiveo's overall interface, but there could be some more granular control over the ticket editing itself. For example, to be able to change priority from the list of tickets rather than having to click a ticket and THEN click Edit in the top right would be so awesome...those extra clicks can become tiresome if you have a lot of tickets to modify. Same goes for other attributes. Or, at least being able to edit the ticket when you click into it (somewhat like a Live Edit mode). In addition, having some text formatting options within the ticket such as bolding, italics and underline, checklists and ordered/unordered lists would really be welcome...and inline images! Basically, a WYSIWYG editor seems like it would suffice more here than just a standard text area field. Otherwise, it's a great system with a lot of control and ability to organize how you see fit.

Avantages: Lightweight, fast, easy to read

Inconvénients: Too many clicks to edit a ticket, the description box is just a standard text area.

  • Source de l'avis 
  • Publié le 11/04/2017
Ashly E.
Ashly E.
Co-Founder
Logiciels, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 15/10/2018

"Aiveo the best tool for gathering requirements to review of projects of any size"

Commentaires: Aiveo helps us to manage our main core products more effectively and efficiently.

Avantages: We really like Aiveo as it helps to gather requirements from our clients, also it is a great tool for managing developers and testers. We can give proper feedback and review the projects anytime any where ! It is a great tool for A to Z project management.

Inconvénients: The UI and the feature set needs more constant update as it lacks more features !

  • Source de l'avis 
  • Publié le 15/10/2018
Janet O.
Janet O.
Section 8 Inspector
Cosmétiques, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 23/04/2019

"Project Management Made Easier"

Commentaires: Definitely recommend this software for anyone looking for a clean yet effective issue reporting software.

Avantages: Extremely user friendly with quick access. Initially thought I was going to have difficulty navigating and customizing, but found it to be a simple process.

Inconvénients: Came across issues downloading file attachments from shared bugs, other than that, everything has been seamless!

  • Source de l'avis 
  • Publié le 23/04/2019
Utilisateur vérifié
Website Developer, Graphic Artist & Social Media Manager
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 23/11/2018

"Great within software departments"

Avantages: Beautiful user interface, Easy to use, we have a small software department and this works well. It allows for efficient tracking of work projects, finding bugs, GitHub and BitBucket integrations are also pluses.

Inconvénients: It is web based, while this can be seen as a pro depending on how you look at it, I see this as a con, whereas without internet connectivity, you won't be able to do offline work. It would also be great if some fields can be edited within the project to be compulsory, so that certain information that is required is captured when users are filling out their tasks.

  • Source de l'avis 
  • Publié le 23/11/2018
Shailja T.
Shailja T.
Computer Vision Intern
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/01/2019

"Team project? Here you go !"

Commentaires: Overall till now a good tool to work on for Projects with team.

Avantages: 1. Teams in a corporate can use it to manage projects in a good way. Tasks can be tracked and managed in a good way.
2. The on-goers in the project can track the progress.
3. You can track the issue well in the on-going projects as well.

Inconvénients: 1. The estimation will be done on hourly basis, there should be estimation on minute basis and seconds as well.
One of the teams in office has recently started to use this product, let's see how it goes. So only this much I can write for now.

  • Source de l'avis 
  • Publié le 21/01/2019
Utilisateur vérifié
Lead Recruiter
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 04/12/2019

"Still Too New"

Commentaires: Overall it will be great, I am excited to see where Aiveo will be in 6 months to a year when it is more established.

Avantages: This product has a wonderful concept and is really trying to streamline the project management process.

Inconvénients: This product is SO NEW that it is extremely difficult to review. I think the concept is wonderful but there are still a lot of bugs to be worked out.

  • Source de l'avis 
  • Publié le 04/12/2019
Lav S.
QA Engineer
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 30/11/2016

"A Great Bug tracking tool"

Commentaires: I am using aiveo bug tracking tool since past one year. It's way too simple for a person who is not from a technical background . The features & functionality enables the user to easily track the bugs reports. Their mail service is great in terms of reporting bugs . The moment you report a bug,edit a bug,change a state,add a comment it will send an email right away. When it comes to ease of use it's way simple as compare to other bug tracking tools and this is the best part it's on cloud . You don't need to setup anything. It's a value for money product. One functionality which i feel it should be there in the product where you can filter the bugs you have raised because from a tester point of view it will be easy for a person to track the bugs he/she has raised . My overall experience was great with aiveo.

Avantages: There are couple of things which i like about this product :- 1)Ease of use.
2) Bug reporting is very easy. You can create your own tags,bug state.
3) The UI/UX is great . I have seen other bug tracking tools with very bad UI/UX .
4) Email Service is great.
5)

Inconvénients: 1) The burn-down graph
2) Time-Sheet
3) Time-log

  • Source de l'avis 
  • Publié le 30/11/2016
Alex B.
Software Consultant
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/11/2016

"Intuitive and Easy Work Tracker"

Commentaires: I've been using Aiveo since it became available for public use. During my current job, I've used it almost exclusively to track my work notes and tasks. In the past year since it got integration with GitHub, it's become even better as I simply put my notes with my code check-in which makes it really easy for me to track my code changesets together with my task notes. For me, Aiveo is a great organizing tool, and the constant updates (and the fact that it's free) has made it an invaluable part of my everyday work process.

Avantages: The ease of use and intuitive interface. I like that it doesn't over-complicate itself with unnecessary features or features that can't be explained by a simple button. The GitHub integration and "Task Board" are also one of my favorite features.

Inconvénients: I don't really have any negatives at this time. Most of my requests have been added/updated to the website.

  • Source de l'avis 
  • Publié le 17/11/2016
Mayur A.
Software Developer
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 09/12/2016

"Nice, intuitive, user-friendly."

Commentaires: The interface is very user friendly and intuitive. Also, the ability to quickly add projects, users, clients, etc. and immediately start tracking is very good.

Avantages: The interface is very user friendly and intuitive. Also, the ability to quickly add projects, users, clients, etc. and immediately start tracking is very good.

Inconvénients: Nothing particular at the moment. I've not used Aiveo much, when I first found out about it and explored it, I liked it a lot but found a problem where any users I added to a particular project could kick me out, and I would lose access to that project. So I never used it after that. I again quickly explored it now while reviewing and found that the issue is gone (at least I think it is, could not reproduce it). I will start using Aiveo again. Maybe add more customized roles, where an admin can choose which areas of the site a user can access, what they can edit or delete, etc.

  • Source de l'avis 
  • Publié le 09/12/2016
Kyle J.
Project Manager
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 30/05/2017

"I like using the system"

Commentaires: The software help me easily convey to management how much work was needed to achieve a set launch date as well as display what kind of impact that additional tasks or scope creep had on reaching our goal

Avantages: easy to segment projects and see analytics but the system is only as good as the data that is input. It would be nice to have an option to force users to complete things like time logs before updating tasks as done or complete.

Inconvénients: would like an option for admins to make some of the fields mandatory, for example when a developer is updating a task it would be great to force them to update the time log for that task. the system is only as good as the data that is input and sometimes to get the full benefits of the system it's nice to force all of your people to completely input all the details

  • Source de l'avis 
  • Publié le 30/05/2017
Matt Z.
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 05/12/2016

"Aiveo issue tracking - strength in simplicity"

Commentaires: I've been using a basic version of Aiveo to track issues for a couple of small development projects. I've used other issue tracking software in the past - most recently Bugzilla and TestTrackPro. I find that the beauty of Aiveo is in simplicity. There is no setup or installation involved as the app is entirely web based. While Aiveo's features are not numerous, all the essential functionality you'd expect is there, and I find it allows me to accomplish all I need with ease. There is a nice, simple Kanban-like burn-down graph right on the Dashboard landing page, and adding, searching, sorting, and editing issues are simple and intuitive. I haven't yet used the GitHub and BitBucket hooks that Aiveo provides for linking the issue tracking to source control so I can't yet comment on those at this time. Aiveo's user interface is intuitive and functional. You won't find yourself burdened with a dozen pull-down menus offering the functionality you'll never need. That said, if your needs are sophisticated, you may find some advanced features of more advanced and mature issue tracking systems missing. All in all, Aiveo is excellent value. As a sole developer I use it and I use it frequently. I find it provides all the functionality I need and then some to track issues for my small projects effectively and efficiently. I certainly recommend giving it a try.

  • Source de l'avis 
  • Publié le 05/12/2016
Mike S.
SCC Managing Director
Services et technologies de l'information, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 07/06/2019

"Best platform for big business"

Avantages: I work in a large corporation, we have a lot of employees. To organize the work of a large team, not every cloud platform will do. Fortunately, it was Aiveo who approached us because she has no limit on the number of participants.

Inconvénients: As you understand, with such a large team, we inevitably had problems with the work of the service. But the response from the support service had to wait quite a long time.

  • Source de l'avis 
  • Publié le 07/06/2019
Nick F.
Software Developer
Jeux vidéos, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 17/11/2016

"Aiveo doesn't do everything, but what it does do, it does well"

Commentaires: From my experience using Aiveo, it aims to be a streamlined issue tracking service. This puts it in a different category than its competitors like Jira or FogBugz. It means that for straightforward issue tracking and development, Aiveo shines. You won't feel bogged down filling out cases or prioritizing your epic, because unlike Jira, there is no bloat. This isn't issue tracking like you're used to. It doesn't have a massive learning curve. It doesn't take you a whole day to plan out your tasks and sprints. It doesn't take you 30 minutes to figure out how to re-assign your cases from one project/sprint to another. The UI isn't complex, it's straightforward. Which is a breath of fresh air in the land of overly complicated, needlessly over-engineered issue tracking systems that seem to have a workflow just to handle YOUR workflow. That being said, it's not as ultra-configurable as Jira or FogBugz, but then again, that's probably a good thing. Especially for me and my small to medium sized projects.

Avantages: Ease of use, effortless design

Inconvénients: Lack of Git integration to associate tasks to pull requests

  • Source de l'avis 
  • Publié le 17/11/2016
Igor B.
Founder
Logiciels, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 10/10/2018

"Great application for our company"

Avantages: The service is convenient and easy to use, even if you have never had to create a site before. Many of my employees studied at Aiveo and say the same thing. And if something does not work, the service indicates an error and explains how to fix it.

Inconvénients: The problem is in design. The site on Aiveo does not look very modern and for someone it will be enough to pass by. I think that developers need to address this problem.

  • Source de l'avis 
  • Publié le 10/10/2018
Adib N.
CEO
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/11/2016

"Elegant Simplicity Instant Productivity with Zero learning curve"

Commentaires: We were looking for a SaaS solution that would help us coordinate software development tasks and report status and updates. Many of the systems were unnecessarily complex and appeared to have been designed for very large teams. Found Aiveo and we have not looked back. Instant productivity with zero learning curve! It all just makes sense and is very intuitive. Clearly the team thought hard and long about how to do things better for task management and issue tracking and they have nailed it. Great job!

Avantages: Elegant, easy, and Powerful

Inconvénients: The name is not the greatest. We can't seem to spell or pronounce it properly.

  • Source de l'avis 
  • Publié le 29/11/2016
Rohith G.
Software Eng.
Logiciels, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 08/12/2016

"Good Portal to handle bugs, task etc.."

Commentaires: Hi, The functionality is really good.
Features that I liked most:
1. Easy to access, Simple UI
2. Filters are good
3. Customization of type and priority and also tags.

Features that I would like to suggest:
1. For each task, we can have a co-owner(s).
2. In list, we can also show who created the bug or task
3. On a weekly base we there can be a summary mail to each one and to the admin like, how many completed, how many pending etc..
4. Should able to add sub-items

  • Source de l'avis 
  • Publié le 08/12/2016
Mihai B.
Owner
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 29/11/2016

"Great support and simple to use"

Commentaires: I'm a free user and find Aiveo easy to use to track bugs, features, and time on my own startups (only 2 people) and contracting project (5 people). The team is responsive to feature requests when I email them. I'm sure there are other bug tracking tools that have more features, but I wasn't able to find one that was so reasonably priced (i'm still a free user, but will eventually become a paying user when I need to add more people to my projects).

Avantages: Easy to setup and use. Great free tier. Great support

Inconvénients: Not as feature rich yet as other bug trackers.

  • Source de l'avis 
  • Publié le 29/11/2016
Taylour M.
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 17/11/2016

"Great bug tacking tool for small teams"

Commentaires: Aiveo is a hosted bug tracking system with a simple and intuitive user interface. It runs very fast and does not have all of the clutter of more complicated solutions. Some features I would like to see are:
1) Better support for different screen resolutions (1366*768 laptop screen has a lot of built in menus cut off and requires scrolling). Also the menus do not nicely adjust to a retina iPad screen. On a 1080p monitor the menus appear quite nicely.
2) Better handling of file attachments. It would be nice to be able to add files when creating an issue instead of having to add the file after creating the issue. Also when downloading an attachment from an issue, the downloaded file is renamed to jibberish instead of retaining the original file name.
3) There currently is no way to link issues. Some option saying this issue relates to, is blocked by, or is a duplicate of would be a good addition to the product.
Overall Aiveo is a very good bug tracking system that is provided at a very reasonable cost and free for the first 5 users. Once some of these usability issues are addressed, it will be that much better.

Avantages: Fast
Inexpensive
Intuitive UI

Inconvénients: Needs to be more flexible like adding relations to issues.
UI does not adjust properly to different screen resolutions.
Bad handling of file attachments on issues.

  • Source de l'avis 
  • Publié le 17/11/2016
Jonathan N.
Software Engineer
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 03/02/2017

"Solid, easy to use issue tracking"

Commentaires: I use Aiveo for personal projects; it helps to break everything apart into tasks/issues and handle it like I would a work project. I like the basic functionality quite a bit, it's easy to use and understand. I use JIRA a lot at work and there's just way too much happening. It's useful for huge projects, but I like Aiveo's simple interface. The one thing I wish it had was making issues children of others (or at least marking them as requirements of other issues). I currently use the "Tags" feature for this (ie, for PROJ-4, I'll tag PROJ-1 and in the comments write "This is a requirement of PROJ-4"). Even though it's just me working on the project, it's nice to have that. Overall, I would recommend Aiveo to anyone searching for simple, easy to use issue tracking. Plus, I really like the look of it!

Avantages: Easy to use
Easy to understand
Free

Inconvénients: Not quite as robust as other systems

  • Source de l'avis 
  • Publié le 03/02/2017
Ferdinand V.
Quality Assurance and Safety
Compagnies aériennes/Aéronautique, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 10/04/2017

"Review 1 by TOOL.NU"

Commentaires: It is an excellent monitoring tool especially as you can attach so easily excel sheets and or jpg - png etc data to the topic in AIVEO.
I did not fill out CUSTOMER support as I do not have any experience with it as AIVEO is very handy and straight forward in its usage. What I would like to suggest to add into the comment section, the possiblitiy to make text bold or write in Italic or so - this would be sections where you try to refer to items in attached pictures or so. This would haven been very helpfull to me. Some more status modes for the actual situation of the AIVEO topic would help as well, like - on hold - - to be continued after AIVEO topic nr - etc. Or make it feasible to group after a while some outstanding topics which interact with one another for instance.

Avantages: so easy to combine action topics and relevant attachements - and make a person the owner

Inconvénients: I would like to be able to renumber them or to grouyp them after a while - so to be able to combine topics about the the same subject in one group . I know you can work with the search engine but still it would help me to be able to renumber of group them after a while.

  • Source de l'avis 
  • Publié le 10/04/2017
Jeremy B.
Technical Support
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/04/2019

"Great, easy to use tracker"

Commentaires: The first tracker system our company used after parting ways with our home made system. It was a tough transition at first but well worth it in the end for many reasons.

Avantages: Simple UI, makes it easy for newcomers to pick up and run with it.
The customer support is excellent
Create your own custom labels and error statuses

Inconvénients: Being cloud based, performance is heavily reliant on internet connection

  • Source de l'avis 
  • Publié le 29/04/2019