--- description: Little Hotelier : qu'en pensent les utilisateurs ? Lisez les avis clients sur Little Hotelier, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.lu/software/144307/little-hotelier Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/144307/little-hotelier?page=2) > Une solution pour petites entreprises tout-en-un basée sur le cloud, conçue pour les B\&B, les chambres d'hôtes et autres petits hôtels. > > Conclusion : 220 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Little Hotelier ? Spécialement pensé, conçu et développé pour les B\&B, les auberges, les chambres d'hôtes et les petits hôtels. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 220 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SiteMinder - **Pays**: Sydney, NSW, Australie - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 109,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, indonésien, italien, portugais, thaï - **Pays disponibles**: Allemagne, Argentine, Australie, Brésil, Canada, Espagne, Indonésie, Irlande, Italie, Malaisie, Mexique, Nouvelle-Zélande, Philippines, Portugal, Royaume-Uni, Singapour, Thaïlande, États-Unis ## Fonctionnalités - Analytique des canaux - Booking Management - Communications avec les invités - For Hostel/Dorm Managers - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des commandes - Gestion des inscriptions - Gestion des partenaires - Gestion des promotions - Gestion des réservations - Gestion des stocks - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Intégration GDS et OTA - Inventaire des salles - Logiciels d'expérience client - Notes de réservation - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Self Check-In/Check-Out - Support client - Tableau de bord d'activités - Tarification dynamique - Third-Party Integrations - Traitement des paiements ## Intégrations (9 au total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels pour auberges de jeunesse](https://www.capterra.lu/directory/31457/hostel-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Logiciels de gestion des canaux pour hôtels](https://www.capterra.lu/directory/31615/hotel-channel-management/software) ## Logiciels similaires 1. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (466 reviews) 2. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1283 reviews) 4. [Amenitiz](https://www.capterra.lu/software/183836/amenitiz) — 4.3/5 (239 reviews) 5. [Cloudbeds](https://www.capterra.lu/software/158839/cloudbeds) — 4.3/5 (341 reviews) ## Avis ### "Awesome software for a micro operation." — 5.0/5 > **Steve** | *23 février 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use. Integration with the other apps available. Flexibility of the view in the calendar. The reports and analytics. And there are tons of features I would love to explore but don't have the time. > > **Inconvénients**: Not much. I'm really pleased with the recent upgrades to the mobile app. The only feature I'd like to see is the ability for me to colour code my calendar based on the incoming channel. That way I would have a quick visual confirmation that tells me at a glance where the reservations are coming from and would quickly indicate to me how any specific promotion is doing depending on the channel. If the reservation also could have an indicator of what promotion was used, that would be even better\! > > It's been great since the outset. Excellent customer service/support. It's clearly a company that cares about what it does. I think they would fare even better if they were to promote some of the features/apps they offer. ----- ### "Good Experience with Little Hotelier" — 5.0/5 > **Suzie** | *6 juin 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go. > > **Inconvénients**: I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc. > > My experience has been good. I do wish I could do more customization on the website without being a developer. ----- ### "I am not happy" — 3.0/5 > **Alessandra** | *8 mai 2025* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: I only like the fact that has an APP linked to it and that is relatively cheap. > > **Inconvénients**: I honestly thought it was more useful. there are a lot of things which are not flexible. there is no way of highlighting if a reservation is provisional or confirmed. there is no difference in color between a direct booking, an agent or an OTA. No reminder for payments. > > The people answering the support tab are 99% very nice. I have talked to couple of them, and I always found nice, polite and competent people. Those who had to help with installation, however, were totally inexistent. They convice you to buy it and then they do not follow up at all. They make you feel inadequate as if you are not computer literate you can die\! they make you download give you few hints and you need figure it out yourself. We had no support on how to fix rates, how to understand things and how to continue. We basically had to figure out all by ourselves. ----- ### "Good customer service experience" — 4.0/5 > **Wendy** | *28 mai 2025* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Like some of the additional functionality that you don't get from other PMS systems, esp the Guest Engagement features Customer service response for help has been excellent. > > **Inconvénients**: There are a few small but important things that I can't do that I used to be able to do in my old system. Such as setting viewing preferences for the calendar and being able to set a min age for children > > Good service to get set up with online sessions to take you through the configuration. The pace of the sessions was very quick - ideally I would have liked a little more time to feel really confident about using the system. It did feel like the pace was driven by getting me live and starting to pay. ----- ### "Great experience with \[sensitive content hidden\]" — 5.0/5 > **Anna** | *14 avril 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn’t easy for me to understand what was causing the problem, \[sensitive content hidden\] from the support team was incredibly helpful and patient. She guided me step by step until the issue was resolved. I also appreciate how the platform connects seamlessly with multiple OTAs, which simplifies rate and availability management once everything is properly set up. > > **Inconvénients**: The platform is not always intuitive, especially when troubleshooting rate issues. It took me a while to understand where the problem was and how it was affecting my Booking.com listings. Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own. Some features could benefit from clearer explanations or built-in guidance. > > My experience with Little Hotelier has been positive overall. While I faced challenges understanding why my rates weren’t displaying correctly on Booking.com, the support—especially from \[sensitive content hidden\]—was excellent. Once the issue was resolved, the platform proved efficient for managing availability and rates across channels. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/144307/little-hotelier?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/144307/little-hotelier) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées