--- description: Toonimo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Toonimo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Toonimo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [Toonimo](/software/144699/toonimo) # Toonimo Canonical: https://www.capterra.lu/software/144699/toonimo > Toonimo humanise l'expérience de l'internaute en proposant des visites guidées numériques. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Toonimo ? Toonimo améliore l'expérience de l'utilisateur web pour n'importe quel site web, application ou plateforme. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 5 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Toonimo - **Pays**: New York, É.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 7.200,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Italie, Japon, Royaume-Uni, États-Unis ## Fonctionnalités - A/B Testing - Aide contextuelle - Alertes/Notifications - Alerts/Escalation - Analyse visuelle - Apprentissage asynchrone - Apprentissage mixte - Apprentissage synchrone - Base de données de clients - Certification et licences - Ciblage comportemental - Ciblage du public - Collecte de données multicanal - Conformité SCORM - Création de contenu - Enquêtes et feedback - Formation sur application - Gestion de l'expérience client - Gestion de la base de connaissances - Gestion des commentaires - Gestion des enquêtes et sondages - Gestion des lancements - Historique des clients - Intégration de l'utilisateur - Logiciels d'expérience client - Messagerie instantanée - Modèles personnalisables - Outils en libre-service - Personnalisation de site web - Portail libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Real-Time Analytics - Real-Time Reporting - Segmentation de la clientèle - Structure des enquêtes de Net Promoter Score (NPS) - Suivi comportemental - Suivi de l'engagement - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (3 au total) - Conversational Cloud - Google Analytics 360 - LiveChat ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) - [Personnalisation](https://www.capterra.lu/directory/30965/personalization/software) - [Formation](https://www.capterra.lu/directory/10008/training/software) - [Plateformes d'adoption numérique](https://www.capterra.lu/directory/31638/digital-adoption-platform/software) ## Logiciels similaires 1. [Whatfix](https://www.capterra.lu/software/143008/whatfix) — 4.6/5 (77 reviews) 2. [Userlane](https://www.capterra.lu/software/157465/userlane) — 4.5/5 (47 reviews) 3. [Thought Industries](https://www.capterra.lu/software/142263/thought-industries) — 4.5/5 (80 reviews) 4. [Intercom](https://www.capterra.lu/software/134347/intercom) — 4.5/5 (1132 reviews) 5. [WalkMe](https://www.capterra.lu/software/131194/walkme) — 4.4/5 (63 reviews) ## Avis ### "Toonimo - Excellent Tool \!" — 5.0/5 > **Itay** | *4 mars 2022* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Used by non developers and developers. Easy to use, quick, supports our SDLC and all security requirements. We recommend it > > **Inconvénients**: So far it's the best digital adoption platform solution we tried. > > Great team, support. Initially we took a look at the major competitors but really glad we went with Toonimo and their audio features. much more engaging. ----- ### "A very good demo/walkthrough software" — 5.0/5 > **Utilisateur vérifié** | *3 avril 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site. > > **Inconvénients**: I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly. It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality. > > If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools. ----- ### "Great service, cool product" — 4.0/5 > **Sari** | *13 février 2015* > > Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way. ----- ### "Simple, Effective, Fast" — 5.0/5 > **Scott** | *5 février 2015* | Marketing et publicité > > We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go. ----- ### "Easy to use. Great support" — 5.0/5 > **Ben** | *14 juillet 2016* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/144699/toonimo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Données structurées