--- description: Newbook : qu'en pensent les utilisateurs ? Lisez les avis clients sur Newbook, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Newbook - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Newbook](/software/144942/newbook) # Newbook Canonical: https://www.capterra.lu/software/144942/newbook Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/144942/newbook?page=2) > Newbook est une solution connectée de gestion de services d'accueil qui permet aux opérateurs de services d'hébergement de développer leurs activités. > > Conclusion : 45 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Newbook ? Newbook est conçu pour un grand nombre d'opérateurs, y compris les terrains de camping, de glamping, les hôtels de charme, les auberges de jeunesse, les marinas, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 45 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Newbook - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 150,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, chinois, coréen, russe - **Pays disponibles**: Australie, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Automatisation du marketing - Booking Management - Carte du site - Communications avec les invités - Entrée et sortie des invités - Facturation - Facturation des fournisseurs eau/gaz/électricité - Formulaires en ligne - Gestion de l'expérience invité - Gestion de la maintenance - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des clients - Gestion des contacts - Gestion des contrats/licences - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des inscriptions - Gestion des ordres de travail - Gestion des ports de plaisance - Gestion des présences - Gestion des recettes - Gestion des réservations - Gestion des réservations de site - Gestion des stocks - Gestion des tâches ménagères - Gestion du stockage - Inscription en ligne - Intégration GDS et OTA - Inventaire des salles - Logiciels d'expérience client - Notes de réservation - Paiements en ligne - Planification - Planification des événements - Point de vente (PDV) - Portail parent - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Réservations en ligne - Support client - Tableau de bord d'activités - Tarification dynamique - Third-Party Integrations - Traitement des paiements ... et 2 fonctionnalités supplémentaires ## Intégrations (22 au total) - 3CX - Act-On - Attache - Bepoz - Calumo - Clover - CustomerGauge - Google Analytics 360 - MYOB Acumatica - MYOB Business - Mailchimp - Meta for Business - PayPal - PriceLabs - Properly - Un nettoyage impeccable ... et 7 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Logiciels pour le secteur maritime](https://www.capterra.lu/directory/30580/marine/software) - [Logiciels de gestion de campings](https://www.capterra.lu/directory/31059/campground-management/software) - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (465 reviews) 3. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Amenitiz](https://www.capterra.lu/software/183836/amenitiz) — 4.3/5 (238 reviews) 5. [ResNexus](https://www.capterra.lu/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Avis ### "Best in it's class ... but could be better" — 5.0/5 > **Glenn** | *21 décembre 2018* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The software is fresh. Once you get the hang of it, it performs really well. It has great analytics and this is something that has helped us a lot. It also has some great underlying features. Just small things that makes life easier in your day to day operations. There is a lot "under the hood" so give yourself plenty of time to get it fully bedded in. > > **Inconvénients**: For us the expectation around Assets and Maintenance were high, but unfortunately these modules need some polish. We aren't the typical motel or caravan park so our needs are somewhat unique, but I would like them to focus on making these modules more functional in the future. They aren't far off but it makes it hard using these features in their current state. I would also like to see the break up some of the fields used in templates, but in the most part these are very good. > > Newbook is a great application. The support team is 2nd to none and all of our staff have had nothing but praise for their team. You will make a serious investment increase if you're rolling over from another application, but the benefits are there which justifies the additional cost. I can definitely see it's increasing potential for our business moving forward and in the few months we have been with them they have made a development change we requested already. If they can polish up the maintenance and assets modules, there will be nothing within cooee of this PMS. ----- ### "Pleasure\!" — 5.0/5 > **Geoff** | *9 août 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Everything. It is simple, user friendly and self explanatory and makes working long hours daily on the system a breeze. > > **Inconvénients**: Reporting could be improved slightly to make it easier to find some things or calling them more obvious things. But that is a minute con. > > I have found over the 5+ years we have been with Newbook to be a pleasure and a breeze. It has been designed for everyday users with simplicity and ease. If you ever run into a problem, the crew at support are always happy to help and it is always with such ease (and they don't laugh or judge when you have those silly "duh" moments when the solution was right in front of you\!) I would highly recommend anyone to use Newbook. ----- ### "NOT user friendly" — 1.0/5 > **Tiffany** | *11 juillet 2024* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: The calendar interface with the guest is ok > > **Inconvénients**: The experience with Newbook was very frustrating. We were never able to get the program to work with our hybrid business model of private/public reservations, despite being promised it would. After many many hours of training, emails, and customer service calls we decided to cancel the subscription and then continued to receive billings. > > The mandatory trainings were nothing but listening to somebody talk through the system. There was no hands on interactive training or training that actually pertained to the systems we needed to utilize. Any question during the training was met with unfriendly and curt response. The system itself is beyond unfriendly to use. Airbnb app or a spreadsheet is much easier to maneuver. We would highly recommend looking for another booking platform besides Newbook. ----- ### "An Industry 'Game Changer'" — 5.0/5 > **Donna** | *28 juin 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The training and updates provide great support and are relevant to everyday operational requirements. In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business. The new updates have some incredible developments - they are solution driven. The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice. > > **Inconvénients**: Sometimes the updates can be a bit overwhelming to get through and train staff about. > > Very professional business management and front of house software ----- ### "Fantastic Product" — 5.0/5 > **Heidi** | *16 décembre 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use, affordable and the staff at Newbook are extremely friendly, helpful and experienced. > > **Inconvénients**: As we have not been with Newbook for very long there is nothing that comes to mind at this time. > > The implementation of Newbook has helped with our time management, processes and sales. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/144942/newbook?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/144942/newbook) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées