Avis clients sur LEADTRACK Software

par LEADTRACK

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Note moyenne

  • Note globale
    4,4/5
  • Facilité d'utilisation
    4,4/5
  • Service client
    4,8/5

En savoir plus sur LEADTRACK Software

Affordable easy to use custom CRM /sales automation software designed to solve your problems and follow your business unique processes.

En savoir plus sur LEADTRACK Software

5 avis affichés

Utilisateur vérifié
Chief Financial Officer
Services financiers, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2018

"Exemplary Service and Support"

Avantages: The system is reliable and can be customized to the precise needs of our business. The developers actually understand our business needs and work with us to develop the best solutions.

Inconvénients: There's nothing not to like. Staff is responsive to any requests, and development is done on time and in budget.

Réponse de l'éditeur

envoyé par LEADTRACK le 06/10/2018

Thank you so much for your review. We strive to always understand our clients and meet their unique needs while being very sensitive to budget constraints.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2018
Kari S.
Product Support Specialist-East Division
Design, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2018

"Using Leadtrack Daily"

Commentaires: Leadtrack provides the marketing and account management tools I require to be successful. Customer support is instantaneous and our LT contact person is fantastic. He makes us feel important and makes sure we're running smoothly. He is always prompt to reply to any support questions.

Avantages: I use Leadtrack everyday. I'm able to accurately handle thousands of accounts with marketing and direct contact. I like the call back /calendar feature, I would be lost without it. Logging email correspondence is also very important. I've used other CRM programs before and I like Leadtrack's features best.

Inconvénients: There is an instructional video on how to design an email template but I wish it was more user friendly.

Réponse de l'éditeur

envoyé par LEADTRACK le 11/10/2018

Thank you Kari for taking the time to comment. We appreciate your endorsement and will contact you to walk through the preparation of an email template. The instructional video is generic and high level. Email templates are unique to each client so it is difficult to address all of the details in a single video.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2018
Jodi F.
Business Analyst
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 26/08/2008

"I would recommend the company based on their responsiveness to our needs."

Commentaires: I would recommend the company based on their responsiveness to our needs. However, we haven't implemented it enough to all of our users to really know how effective it truly is.

Avantages: Support from LeadTrack is very responsive. Each time I have a question or problem it is usually resolved in less than 24 hours.

Inconvénients: We've done a lot of customization and still are looking for quite a bit more. Reporting seems to be a little difficult, but we are working on that as well.

  • Provenance de l'utilisateur 
  • Publié le 26/08/2008
Michael P.
IT manager
Fabrication électrique/électronique, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/10/2018

"LeadTrack Software"

Commentaires: This has been a great asset to our company

Avantages: This is one of the best CRM I have used. Very easy to work with. Most of the form have been customized for our company. Made very easy for everyone to use.. Very nice work!

Inconvénients: I really can't think of anything that I dislike about it.

Réponse de l'éditeur

envoyé par LEADTRACK le 16/10/2018

Thank you Mike. We appreciate the positive feedback.

  • Provenance de l'utilisateur 
  • Publié le 10/10/2018
Steven U.
Marketing Manager
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 14/08/2008

"This is a great program that is easy to use with powerful reporting capabilities."

Commentaires: This is a great program that is easy to use with powerful reporting capabilities. I would recommend LEADtrack to anyone looking for lead-tracking software.

Avantages: LEADtrack is easy to use. It has great reporting capabilities.

Inconvénients: There really aren't any.

  • Provenance de l'utilisateur 
  • Publié le 14/08/2008