--- description: ScreenConnect : qu'en pensent les utilisateurs ? Lisez les avis clients sur ScreenConnect, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils collaboratifs](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.lu/software/147830/ScreenConnect Page : 1/77\ Suivant: [Page suivante](https://www.capterra.lu/software/147830/ScreenConnect?page=2) > ConnectWise Control offre la possibilité de visualiser et de contrôler des appareils depuis n'importe quel endroit disposant d'une connexion internet. > > Conclusion : 1895 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ScreenConnect ? Professionnels de l'informatique ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1895 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ConnectWise - **Pays**: Tampa, É.-U. - **Fondé**: 1982 ## Contexte commercial - **À partir de**: 30,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Belgique, Canada, Irlande, Luxembourg, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Alertes/Notifications - Alerts/Escalation - Assistance à distance - Chat en temps réel - Chat et messagerie - Chat vidéo - Communication multicanal - Conférences vidéo - Contrôles/Permissions d'accès - Discussions/Forums - Dépannage - Enquêtes et feedback - Enregistrement de l'écran - Enregistrement de session - Enregistrements - Gestion de la conformité - Gestion des accès - Gestion des listes d'attente - Gestion des réunions - Gestion des tâches - Messagerie instantanée - Outils de collaboration - Outils de diagnostic - Partage d'écran - Partage des fichiers - Planification - Portail libre-service - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Surveillance et gestion à distance - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations - Transfert de fichiers ## Intégrations (9 au total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils collaboratifs](https://www.capterra.lu/directory/15/collaboration/software) ## Catégories connexes - [Outils collaboratifs](https://www.capterra.lu/directory/15/collaboration/software) - [Service client](https://www.capterra.lu/directory/22/customer-service/software) - [Logiciels de réunions](https://www.capterra.lu/directory/30802/meeting/software) - [Assistance à distance](https://www.capterra.lu/directory/30928/remote-support/software) - [Logiciels de communication d'équipe](https://www.capterra.lu/directory/31033/team-communication/software) ## Logiciels similaires 1. [Zoho Assist](https://www.capterra.lu/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.lu/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24046 reviews) 4. [AnyDesk](https://www.capterra.lu/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [GoTo Meeting](https://www.capterra.lu/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Avis ### "Great Remote Assist Tool With Powerful Features" — 4.0/5 > **Chris** | *27 septembre 2024* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I like that it’s easy to install, the UI is decent and technical. There are tons of features and more than 1 way to do things. Being able to go “backstage” and run commands, manage data, change settings, etc. > > **Inconvénients**: It was a little buggy sometimes but all software has bugs. There are times I wanted features to work or be implemented like remote printing, separate displays into different windows, record a single screen at a time if there are multiple monitors. > > Overall, I like it and I would recommend it. ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16 mars 2026* | Services financiers | Taux de recommandation : 5.0/10 > > **Avantages**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Inconvénients**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *30 octobre 2025* | Sécurité et enquêtes | Taux de recommandation : 0.0/10 > > **Avantages**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **Inconvénients**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17 juillet 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Inconvénients**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *17 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 4.0/10 > > **Avantages**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **Inconvénients**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- Page : 1/77\ Suivant: [Page suivante](https://www.capterra.lu/software/147830/ScreenConnect?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/147830/ScreenConnect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées