--- description: Mention : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mention, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mention - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [Mention](/software/149705/mention) # Mention Canonical: https://www.capterra.lu/software/149705/mention Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/149705/mention?page=2) > Mention est un outil de social media monitoring qui émet des alertes concernant votre marque, vos concurrents et autres à partir de mots-clés. > > Conclusion : 288 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mention ? Idéal pour les équipes de marketing, les cadres exécutifs, les agences ou les écoles ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 288 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mention - **Pays**: Paris, France - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 599,00 $US - **Type de licence**: (Essai gratuit) - **Prix**: - Version gratuite : 1 utilisateur, 1 alerte, 100 mentions - Version Premium (9,90€/mois) : 1 utilisateur, 2 alertes, 500 mentions - Version Business (29,90€/mois) : Prix variable selon le nombre d'utilisateurs, 10 alertes, 100 000 mentions, fonctions avancées et collaboratives - Version sur-mesure possible. - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Analyse des tendances - Ciblage du public - Filtrage des mots-clés - Gestion de l'expérience client - Gestion de l'é-réputation - Hashtag Tracking - Mesure des performances - Rapports et statistiques - Real-Time Notifications - Segmentation de la clientèle - Suivi des marques - Suivi des mots-clés - Surveillance des concurrents - Tableau de bord - Visualisation de données ## Intégrations (3 au total) - Geckoboard - Slack - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Logiciels d'analyse des réseaux sociaux](https://www.capterra.lu/directory/31655/social-media-analytics-tools/software) - [Outils de suivi des réseaux sociaux](https://www.capterra.lu/directory/33397/social-listening-tools/software) ## Logiciels similaires 1. [YouScan](https://www.capterra.lu/software/173036/youscan) — 4.9/5 (106 reviews) 2. [Infegy Atlas](https://www.capterra.lu/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 3. [Sprout Social](https://www.capterra.lu/software/121447/sprout-social) — 4.4/5 (606 reviews) 4. [Blabla](https://www.capterra.lu/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [facelift](https://www.capterra.lu/software/150410/facelift) — 4.4/5 (131 reviews) ## Avis ### "Comprehensive and Advanced Social Monitoring Tool" — 4.0/5 > **Enes** | *14 janvier 2025* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: They have the most comprehensive data resources; you can also classify your reports and feeds according to your needs. You can collaborate with the team easily, and automated queries make a difference if you want to go deeper. > > **Inconvénients**: It's hard to manage the mentions at the first adoption stage. It's hard to set this tool up since it is a more advanced monitoring tool. > > The customer support is good and very comprehensive. Since we want to adopt a medium/basic level monitoring tool, we decided to move forward with another one. If it is very important to listen to social and track branding, you can feel confident. It makes me feel it's a bit too much for the B2B companies if their first time to use that kind of tools. ----- ### "the perfect tool to allow you stay informed on your performance, and stay ahead of looming troubles" — 4.0/5 > **Mohammed** | *6 juillet 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier. > > **Inconvénients**: Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier. > > Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible. ----- ### "Not the best ratio of value for money" — 3.0/5 > **Utilisateur vérifié** | *20 février 2023* | Internet | Taux de recommandation : 5.0/10 > > **Avantages**: The scope of channels you can "listen to" is pretty impressive, sometimes even too much with a lot of noise and things you don't really care about. If the filtering options can be better to get rid more easily of this noise, the rest of the tool is pretty easy to use and straightforward, especially when it comes to the additional functionalities that are analytics or social media management. The influencers search tool is quite accurate and useful. > > **Inconvénients**: The free version is way too limited, only focused on web listening functions, whereas the paid version is quite expansive considering the multiple weaknesses of the different tools. Analytics are good but not that good, social media poster is okay but some other products do it better, and so on. > > Mention is mostly useful as a PR watch and web listening tool, even if we can appreciate the fact that it's not only this. Product direction is obviously trying to take Mention to the next level with a broader usage of the social media management and analytics capacities, and while they are not there yet, it's still full of promise. ----- ### "So far the best tool and it has been with me since 2015\!" — 4.0/5 > **Ashwaq** | *20 janvier 2023* | Relations publiques et communications | Taux de recommandation : 10.0/10 > > **Avantages**: The software is on-spot, easy to use and accessible by the clients as well which spares us lots of reporting time. The alerts is another merit where we're alerted upon any increase in mentions. The customer care team and the account managers are super keen to develop the tool and we're a living example where it has showed amazing development in tracking arabic keywords and constantly working on sentiment analysis. The tool has an influencer identifying function as well which helps most of the times > > **Inconvénients**: The only thing is modifying reports to a certain hour not date only. > > The most successful tool which has enhanced our offerings as an agency for online news and mentions across all private and public companies and governmental entities who usually use heavy tools like Sprinklr, Lucidiya, meltwater etc. ----- ### "Mention gets all the mentions" — 5.0/5 > **Kristi** | *10 septembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: It’s a cost-effective, in-depth monitoring solution. > > **Inconvénients**: I wish more features were available to base plans, even on an a la carte basis. > > Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases. ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/149705/mention?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/149705/mention) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées