Avis clients sur Finale Inventory

Logiciel de gestion des commandes

Avantages :

Facilitant aux entreprises les ventes de commerce électronique pour éviter les surventes, ce logiciel est un système de stock adaptable et flexible prenant les flux de travail d'une ou des entreprises en expansion. C'est aussi un logiciel de traitement des commandes en ligne.

Inconvénients :

Il n'y a pas d'inconvénients pour ce logiciel.

Finally, An Inventory Management Solution That Does Just That, Really Well

Commentaires : After months of testing and trialing every inventory management software and system on the market, Finale has been such a blessing! From the very first day of signing up, the Finale owner and team have been extremely helpful and responsive to any and every one of our questions or concerns. The interface, layout and organization of the Finale app is extremely user-friendly and does not distract the user with unnecessary formats, colors, layouts and displays. We love the minimalist approach. Everything you need and nothing you don't. The search feature is so optimal and incomparably easy to use within every view option. Your search results are instant and appear immediately as you start typing. Finale has the best import tool we have ever seen. You simply copy cells from excel and paste them into the web browser. Finale takes care of the rest. This truly intuitive copy/paste import feature makes saving, importing and editing your catalog via excel spreadsheets a thing of the past. Generating purchase and sales orders were a real pain-point with previous trial services. PO generating in Finale is intuitive and automatic enough so that anyone on our team could go in and place orders with the suppliers stored in the system. You can also create custom fields, which we use for internal communication to streamline our operations. If you use Ship Station (in our opinion the best shipping management software), this is where Finale’s strength is. It flawlessly sync’s with Ship Station ensuring that you only ship products that are in stock and order out-of-stock items. Finale gives you the things you want in an inventory management software without all the fluff. We tried other solutions that tried to be an all-in-one solution, but they all end up being mediocre services. Finale does one thing really well and that’s inventory management. Regular updates of the software leave our team comfortable knowing that as a system, Finale is always pushing for optimal streamlined cutting edge performance and integrations. We are elated to be using Finale and already have accounts for both of our companies.

Avantages :

Cloud based, unlimited users, copy and paste import and edit features, easy stock take, integration with ShipStation with regular attention and upgrades. Strongest search feature we’ve seen. Slick interface and automatic purchase order generation.

Front of the Pack Inventory Management Software

Commentaires : Nothing compares to Finale. I have reviewed dozens of other software and they all fell short.

Avantages :

They truly listen to the needs of our organization and provide insight on how to best leverage their tools to cater to our business needs.

Inconvénients :

FBA Data Feeds only report 1 of 7 critical data feeds, but we have discussed this with Finale and they have this in their development/improvement roadmap. They genuinely listen to the customer's needs which is unheard of!

Hard to get support timely. Pay to wait.

Commentaires : None because I can not get support to fix the errors in the system.

Avantages :

Pricing structure for clients maybe still have not had enough call back to figure it out because they are backed up and can't call back.

Inconvénients :

Support from the company. Unable to speak to anyone but a answering service which knows nothing. You basically need to already be a expert to use this software if you are doing anything more then simple things. My business is not simple. Quickbooks almost can do a lot of this.

A more sophisticated platform with excellent customer support

Commentaires : Overall really great compared to our experiences with other platforms. Customer service hands down is what had us stay with Finale.

Avantages :

- excellent customer support -- responsive, knowledgeable, professional- customizable branding features- native integration with QBO, Squarespace, Amazon and Faire

Inconvénients :

- customization requires some coding knowledge- relatively complicated for new users of inventory management software- some quirks in the UX (e.g. sometimes does not auto refresh after inputting data so have to hard refresh screen to see update)

Finale has improved everything in our company

Commentaires : Finale was introduced to our company after a long, tedious process of finding and then trying to implement another IMS (Fishbowl). I was skeptical of the great reviews and claims from other users since I had really been put through the wringer by another company during implementation. After going through a demo and poking around a bit, I was sold. Importing all of the data was a breeze, the user interface is intuitive and for me, the best part is that if I did hit a snag, I could be on a screen share with a Finale rep in no time and they would patiently walk me through it. I'm not exaggerating when I say Finale made everything better. It has transformed the way we do business by allowing us to manage our inventory accurately across multiple sales channels and provide a better experience for our customers.

Avantages :

Finale implementation is quick and pretty simple. We use it with ShipStation and the learning curve was practically non-existent because it's so intuitive. Importing data is just a matter of copying and pasting a spreadsheet into their import tool. This makes adding and updating products/customers/vendors/etc. a breeze. I also generate invoices from Finale. We have pretty long production lead times on the majority of our products so predicting stock outs is very important to us and we can trust Finale to calculate that information correctly. The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.

Inconvénients :

We did have some hiccups with marketplace integrations but we able to work with Finale to create workarounds that have been fine.

Great product, but sometimes not reliable.

Commentaires : Overall the inventory system is great! It accomplished everything we needed it for and more.

Avantages :

Finale Inventory has a very simple import tool. You simply copy data from an excel spreadsheet and paste them into the inventory system through you web browser as the inventory is cloud-based. Finale takes care of the rest. This truly intuitive copy/paste import method saves time, and having the ability to edit products in your catalog editing your catalog makes it struggle free. Generating Purchase Orders (PO) is pretty automated. Our team was able to jump straight in an create PO's in no time at all as it is streamlined and self explanatory. You can have unlimited users that can be added to your team. There are a huge amount of integration possibilities. So whether you are integrating with WooCommerce on a Wordpress CMS, or integrating with ShipStation, Final Inventory has you covered.

Inconvénients :

The system is sometimes a little glitchy. The Finale team do promise to iron some of these out in the near future, but right now they still remain. Their team rarely apologies if the system hasn't been working as it should, and never admit fault.

Great product, but more importantly, great leadership!

Avantages :

The software works exactly how it was intended to! Working with Finale leadership to setup our customization was a breeze! Great product and a great team!

Inconvénients :

I have nothing negative to share about this product! Love Finale!

Fantastic inventory management and order management platform with great reporting

Avantages :

I've been using Finale for about 3 years and with 2 different businesses of varying SKU complexity. They integrated seamlessly with Amazon, Shopify, and Ebay. The average cost features and customizable reporting make my life so much easier.

Inconvénients :

The FBA integration needs some improvement but there's constantly making improvements and I expect to see that improved soon.

Finale Inventory

Commentaires : Was advertised as easy to install and would be easy to walk through regardless of tech savvy or not but the process dragged and instead of getting it up and running sooner it was several months later.

Avantages :

Ability to predict run out of product Cost breakdown QOH and available counts

Inconvénients :

When the site is only updated every five minutes and if having high sales the probability of overselling is so much higher. Was recommended if only a few items left in stock to pause the push for inventory counts then restart once the sale or traffic slows down to catch up.

Finale is 10/10!

Commentaires : Excellent- would use them again and again

Avantages :

Finale was one of the easiest, most intuitive platforms that I have used in my business. The dashboard, functionalities, and capabilities definitely set it apart in the industry. The customer service team and everyone from onboarding through daily assistance were incredible to work with. They helped me tremendously and my business with our inventory management.

Inconvénients :

Nothing- for what I needed to use it for, there were zero issues. Any obstacles I did face, with unique scenarios in my business the team assisted me with and worked through a resolution.

Great inventory sportwear and it can be use any ware in world

Commentaires : my experience with Finale Inventory has been overwhelmingly positive. The software's user-friendly interface, real-time tracking, order management, and integration capabilities have all contributed to optimizing our inventory operations. It has become an indispensable tool for our business, allowing us to focus on growth and customer satisfaction while efficiently managing our inventory.

Avantages :

One of the standout features of Finale Inventory is its intuitive and user-friendly interface. The software is designed to be easy to navigate, making it accessible for users with varying levels of technical expertise. This is particularly important

Inconvénients :

Mobile App Limitations: While the mobile app is appreciated for its accessibility, some users have mentioned that it might lack certain advanced features available on the desktop version. This could limit the effectiveness of managing inventory on the go for more complex tasks

Finale is an extremely manageable, seamless tool!

Commentaires : After a year and a half with Finale I can definitely say that I would use it/recommend it to other businesses. I can do my job very quickly and accurately with this product.

Avantages :

When you take the time to really set up Finale with all of your product information and reorder points tightly, it makes every day work a breeze!

Inconvénients :

I'm definitely not a fan of the "Customize This Screen" feature. It has always had a bit "too" much information to pull from. It can also be very glitchy when trying to reorganize the way your dashboard looks.

Fantastic Fireworks Inventory

Commentaires : Great product and when needed, which is really rare, that there is a great support structure.

Avantages :

That it integrates with Finale 3D which is integral for our business

Inconvénients :

I think overall it could be a be a bit cheaper but understand that development time costs miney

Superb service, perfect for our needs, easy to use

Avantages :

We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials. Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well. The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough. We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Inconvénients :

Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment. The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

Powerful functionality , Subpar UX

Commentaires : Overall I feel like Finale Inventory offers the most robust, powerful inventory management platform out there.

Avantages :

Overall, the functionality Finale Inventory offers is better than all the other software platforms I have tested and used over the years. The ability to map product aliases to a master sku is a necessary process I have found lacking on similar platforms. Finale offers a simple and straightforward way to manage this. Setting up warehouses

Inconvénients :

The user interface is lacking. The platform is fast and their simple UI keeps it that way, but it certainly looks outdated. In addition their reporting and document templates are lacking, with a non-intuitive way to customize them. Also, there's no real FBA integration. Essentially, you set up a virtual type of warehouse, call it AMAZON-FBA, set inventory levels, and then map those sales to that warehouse. There's no real querying of FBA to check inventory levels and show discrepancies. Although their approach is workable, it would very nice to actually have a real integration with FBA rather than a band-aid approach.

Great Plug and Play Tool

Commentaires : We needed a solution for a complicated international, multi-location barcoded inventory management system that was easy to understand, quick to implement and that could manage the complexity of our business model. The team at Finale was quick to understand our needs and worked hard to create solutions, within their framework in an extremely timely manner, that worked.
Start easy: We went live in less than 3 months of our first engagement. It was a team effort that included a specific and doable work plan from the leadership at Finale. Any glitch or issue that came up they were quick to respond and trouble shoot. As the project sponsor, I felt well informed, abreast of the issues and included on solutions.
Reduce Human Error: The Finale team has the depth and breadth to listen and respond to the complexities of the business model by asking pointed questions to increase their knowledge of business processes. We started to capture our inventory as we were still working out the nuances of our model, and although I know it was stressful for them, as the client they were nothing but professional and timely in there solutions.
Peace of Mind: Having no inventory system at all, to having the Finale Inventory System is allowing us to take our business to the next level. We are able to see at a glance, globally, what we have in inventory and shift product around to speed our time to market. What use to take weeks/months to resolve, now can be achieved in hours.
Work anywhere: We have inventory in multiple countries around the globe. As the Director of the division, I can see at a glance from wherever I am not only the inventory levels, but I can run reports and give directives that will save us considerable resources, both monetary and human.

Avantages :

I highly recommend the team at Finale and their inventory tool. They are fantastic to work with. They are solution driven, they listen, they inform when scope creep arises, and they are mindful of budgets, time and deliverables. A winning team.

Inconvénients :

None that I have come across in our go live phase.

Great System and Improving All the Time

Commentaires : Unfortunately I get the honor of saying that I have been involved in many system purchases, conversions and implementations throughout the years. This applies to many different system types (i.e. accounting, 3rd party bolt ons, inhouse builds, payroll, inventory, analytics, etc.). Finale may forgo at this point some of the 'prettiness' for full throttled efficiency, company specific customization and outstanding customer service. Which is the right direction for me and the companies that I represent. Pretty doesn't get the job done. Not that it can't but too many software companies sell you a system that looks pretty but is limited. Or requires you to continue to purchase additional features...Finale has it built in. While I know Finale has been working on 'pretty' I would still recommend to them to focus on the things that have brought some world class professionals in the area of inventory to their doorstep. I'm a tough customer but this company has partnered with us - I give them a high recommend and look forward to their continued growth.

Avantages :

Efficient Entry Customization both in entry fields and reporting Great Customer Service! Company always seems to be working on system improvements

Inconvénients :

All systems lack something but there are no real standouts to me right now. Having done so many system ups, I have had to find less manual or other workarounds to run this system.

Without good customer service, even the best software is pretty much worthless.

Commentaires : Simple inventory that fits how we work.

Avantages :

Finale Inventory is very easy to use, not overly-built and accessible to the small-medium sized business who do not need a complicated ERP management type system. Right out of the gate, it is very easy to set up and start using, so that you can be productive in the first day. Simply start where you need, and build outward from there. There is no need to make things complicated. You can start small and add things in as you need. The concept of a "build" is especially helpful to assist in managing products that are parts of other stock inventory products, and you can utilize this concept for as many layers as makes sense. For instance, several products can be included into another product "build". That product can then one of several products that make up another product "build". And so on, and so on. You can make things as granular or as broad as you need, and Finale Inventory will assist in this process, without limiting your style of work. It is web-based so that it is accessible anywhere you are traveling. Finale Inventory has everything a basic inventory system should have, without the overwhelm usually associated with such systems. Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night. On Monday morning, it was finished. EXCELLENT! Highly recommended to test drive , you won't be disappointed.

Inconvénients :

A web interface has it's limitations, but even that is being improved! Being in the cloud make internet connectivity necessary when using. No surprises there.

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Commentaires : Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale.
Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary.
We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Avantages :

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system. After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations. Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems. Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch. Take the Free Trail, you will NOT be disappointed.

A bright shining spot in the morass of crappy SaaS

Commentaires : Really good. Been with them for many years.

Avantages :

It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair.

Inconvénients :

It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times.

Robust, Elegant, and Intelligent Inventory Management Software

Commentaires : We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look.

Wouldn't be here without it

Avantages :

We purchased Finale Inventory within the first few weeks of starting our business in 2016, back when $149 was an insane amount of money to be spending on software each month and we could barely afford it. It was one of the best decisions we made. Not only do we have historic data going back to the beginning of our business, Finale has allowed us to grow and scale in a way we never could have without it. Our catalog started with a few component entries and has grown to hundreds of SKUs in a short couple of years. We never could have managed this growth in a sustainable manner without the important inventory tracking capabilities that Finale provides.

Inconvénients :

Velocity tracking of build orders and material usage similar to how components are tracked from sales orders.

Absolutely, purely, phenomenally, magical

Avantages :

Finale is BY FAR the best software package I have ever used. Its functionality has virtually no limits, they team of engineers working on it are constantly improving, and you can have as many calls as you need to get set up at no charge. In a nutshell, the value it provides is unmatched.

Inconvénients :

I have not found anything I dislike. The user interface took a minute to get oriented to because there is SO much you can do but I'd rather have more functionality than less and, since they have training videos and amazing support, you just need to spend the time to think through what you want it to do and they will make it happen.

Inventory has never been so easy !

Commentaires : Overall its really user friendly easy to train new employees how to use it and keeps rack of inventory well.

Avantages :

I love all the inventory features being able to make changes, transfers, and look at the stock history.

Inconvénients :

It would be easier and more helpful if they had a feature that tells you which inventory is low so we know what to order and when. It could also use a separate inventory section for rejected material instead of adding it with the other inventory.