--- description: Dotdigital : qu'en pensent les utilisateurs ? Lisez les avis clients sur Dotdigital, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dotdigital - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [e-mail marketing](/directory/30013/email-marketing/software) > [Dotdigital](/software/151213/dotmailer) # Dotdigital Canonical: https://www.capterra.lu/software/151213/dotmailer Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/151213/dotmailer?page=2) > Plateforme d'automatisation du marketing axée sur l'e-mail. > > Conclusion : 187 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Dotdigital ? Entreprises de taille moyenne, entreprises B2B, B2C et d'e-commerce avec 10 000 contacts ou plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 187 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: dotdigital - **Pays**: London, R.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 500,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, chinois traditionnel, espagnol, finnois, français, hindi, italien, japonais, néerlandais, polonais, portugais européen, russe, suédois, thaï - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Bosnie-Herzégovine, Botswana et 173 de plus ## Fonctionnalités - A/B Testing - Accès mobile - Actions découlant d'un événement - Analyse des campagnes - Analyse des comportements - Automatisation du marketing - Base de données de contacts - CAN-SPAM Compliance - Campagnes de drip marketing - Campagnes multiples - Champs personnalisables - Contenu dynamique - Correction en temps réel - Fonction de glisser-déposer - Gestion de contenu - Gestion de l'e-commerce - Gestion des abonnés - Gestion des campagnes - Gestion des canaux - Gestion des commandes - Gestion des contacts - Gestion des leads - Gestion des modèles - Importation et exportation de données - Logiciels d'expérience client - Marketing multicanal - Marketing social - Mobile Optimization - Pages de renvoi et formulaires web - Planification des campagnes - Planification des campagnes - Qualification de leads - ROI Tracking - Rapports et analyses - Saisie de leads - Segmentation - Segmentation de la clientèle - Suivi des conversions - Suivi des e-mails - Suivi des visiteurs de sites web - Third-Party Integrations - e-mail marketing - Éditeur WYSIWYG ## Intégrations (57 au total) - Adobe Commerce - Aurora - BON Loyalty - Bazaarvoice - BigCommerce - Bynder - Databricks - DinMo - Drupal - Dynamics 365 - Dynamics 365 Sales - Eber - Eventbrite - Facebook Business Suite - Fresh Relevance ... et 42 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) ## Catégories connexes - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software) - [Logiciels de landing pages](https://www.capterra.lu/directory/30844/landing-page/software) - [Plateformes marketing tout-en-un](https://www.capterra.lu/directory/32155/all-in-one-marketing/software) ## Logiciels similaires 1. 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[ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews) ## Avis ### "DotDigital is a great email marketing suite" — 5.0/5 > **Jonathan** | *30 janvier 2023* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Building emails is very easy through the drag and drop interface, and sending They are continually adding in more features (SMS, transactional emails) though a lot of these are additional cost add ons, and sometimes not easy to understand to a new user. > > **Inconvénients**: Image management is one of the main areas that could do with improvement - it can be incredibly clunky to use and time consuming to drop in new images, or delete old ones. > > I've used dotdigital for many years now across a couple of businesses and its improved massively over the years, while always building off the basis of a simple to use drag and drop interface. ----- ### "Much improved since we last used the software" — 4.0/5 > **Tim** | *22 mai 2025* | Études de marché | Taux de recommandation : 8.0/10 > > **Avantages**: Built in builder is sophisticated. And being able to link database fields in the forms elements is great for database enrichment and collecting new data. > > **Inconvénients**: Sometimes it is a bit frustrating having to go back and next so many times when testing, changing and setting up a send > > Positive. Made emails much stronger and enables us to integrate other offering into our delivery package - such as surveys and data capture forms/competitions ----- ### "Good and IMPROVING" — 3.0/5 > **Utilisateur vérifié** | *24 août 2018* | Bijoux et produits de luxe | Taux de recommandation : 6.0/10 > > **Avantages**: I like the ease of reporting and content building. > > **Inconvénients**: It is not well organized and makes it somewhat difficult for our design team to manage certain tasks. That being said, the CS team is quite wonderful and it is clear that the company is making strides towards a more robust offering for its clients. > > The updates to the software allow us to easily capture client data and to automate the more tedious parts of email communications. ----- ### "Integration with ticketing software is useful, but overall could use some improvements" — 4.0/5 > **Katie** | *15 novembre 2022* | Arts de la scène | Taux de recommandation : 6.0/10 > > **Avantages**: I like the ability to make templates. I like how customizable the software is as well. I also like that Dot Digital integrates with our ticketing software; it makes communicating with our ticket buyers simpler. > > **Inconvénients**: I don't like how difficult the photos section is to navigate within the email editor. It would be nice if you could search your photos in the sidebar instead of having to go to "manage." I also think the software could be more user-friendly. The ability to customize as much as you can is nice, but you have to be very comfortable with the software to get it to do what you want and some of our staff members have some difficulty with it. I also don't like when the system times out, but still allows you to make edits. I only know I've timed out when I go to save and it tells me to log in again, but then I lose all my progress. I also don't like that if I copy a template, I can't get back to the page to edit the subject line and forwarding emails. ----- ### "Excellent Software for Email Marketing" — 5.0/5 > **Utilisateur vérifié** | *14 septembre 2022* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: I'm using this software from last 2 years and i found its features very interesting and helpful. It's a brilliant software for customer engagement in digital marketing and email marketing. It's has best feature like messages, data testing, sending to customer, auto replies extra. > > **Inconvénients**: I find the price issue in that software, overall there are some features which should be updated. Hopefully, new version has some new features. > > Overall experience was good. Best software for data testing and sending in email marketing. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/151213/dotmailer?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/151213/dotmailer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées