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En savoir plus sur eWay-CRM

Complément CRM pour Outlook qui permet de gérer les contacts, les ventes, les projets et les publipostages. Maintenant disponible en tant qu'application web et sur iOS/Android.

En savoir plus sur eWay-CRM

Avantages :

Covers everything needed to maintain my client list and stay on top of what's happening. The customer support is friendly and responsive.

Inconvénients :

Has a tendency to crash or slow down laptop as infrequent, random times.

eWay-CRM - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,5/ 10

eWay-CRM a reçu une note globale de 4,5 étoiles sur 5 d'après 666 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (666)

flore
accounting (Cameroun)
Comptabilité, 501–1.000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

eway-crm, un outils clair et bien pour le suivi de sa stratégie marketing

5,0 l’année dernière

Commentaires : nous avons fait un grand pas dans la stratégie marketing et je suis très content d'avoir découvert cet outils magnifique qui m'aide au quotidien

Avantages :

de toutes les fonctionnalité existantes dans cette application, celle qui me semble meilleures est la récupération des leads. car cela donne des opportunité de les avoir en clients dans les prochaines étapes

Inconvénients :

Au début on pourrait se perdre mais après une bonne dose de formation il est agréable de l'utiliser

Filip
Filip
CEO (Tchéquie)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

One of the best CRM solutions.

5,0 il y a 4 mois

Commentaires : Very intuitive. Could be modified to adapt into the different solutions even by knowledgeable users. Price competitive solution. Easy to implement.

Avantages :

It is integrated with the Outlook - no other application needed. Integration with the MS Office completely. Mobile application available and works.

Inconvénients :

Sometimes slowing down or reducing performance of Outlook.

Paul
Managing Director (Afrique du Sud)
Génie mécanique ou industriel, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best CRM from my experience

5,0 il y a 3 mois

Commentaires : eWay is great. After evaluating all the best CRM products found in popular CRM product reviews, eWay came out on top for us and we are not looking back or missing any functionality either.

Avantages :

It's seamless integration into Outlook and working with attached documents.

Inconvénients :

Not much negative to talk about. I'll have to think hard. Maybe the development that now mostly focuses on Outlook Online instead of Desktop. The table editing would have been great to have on desktop.

Jana
Sales Representative, Consultant (Tchéquie)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

User friendly CRM

4,0 il y a 2 mois Nouveau

Commentaires : User-friendly Interface: Intuitive layout and design make it easy for users to navigate and utilize the software's features.

Avantages :

Offers a high level of customization, enabling businesses to tailor the system to their specific needs.

Inconvénients :

While powerful, the range of features for administrator is overwhelming for new users, requiring time to learn.

Iva
Chief Operations Officer (Tchéquie)
Ressources humaines, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Assessment Systems

3,0 il y a 4 mois

Commentaires : We are using for 10 years, almost daily, app. 50 users

Avantages :

possibility to connect to PowerBI low licence fees per user

Inconvénients :

The speed. It takes long to open items, load grids etc.

Carsten
CEO (Allemagne)
Automatisation industrielle, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The best CRM for Microsoft Outlook.

5,0 il y a 4 mois

Commentaires : Overall we are very happy with the experience and of course also with the service of this Czech company. The people are always nice, friendly and very fast in answering any questions.

Avantages :

eWay is by far the best CRM integrated in Microsoft Outlook. We were really screening the market for a CRM who is truly integrated into Microsoft Outlook, and the one that does it all right is eWay-CRM. One of the best features is the possibility to design the forms and the fields that you need by yourself without any coding. And this also includes automated actions.

Inconvénients :

There's nothing that we don't like. We have a server license that we host by ourselves with around 110 users. Sometimes the speed of the software is a bit slow for my opinion, but this could also rely on our server capacity and not on the software.

Johan
Owner (Afrique du Sud)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great product

5,0 il y a 2 mois

Commentaires : Very good, it does everything I need and more.
It is adaptable to any situation.

Avantages :

The flexibility, I could set it up to answer all my needs as an insurance broker

Inconvénients :

The price, its a great product but it is expensive.

Lukas
Director (Tchéquie)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great useful CRM

5,0 il y a 3 mois

Commentaires : Happy with it, we don't feel need to change.

Avantages :

Functionality: it just does what it says it does. For us it's a customizable CRM where we have tens of custom fields suited for our needs. Layout of fields is also customizable. We have all information about our customers in one place. And I also appreciate that it is (also) a desktop app which integrates to Outlook - I am not a fan of Online Outlook.

Inconvénients :

Although it is currently understandable possibly due to technical impossibilities, I don't like, that the most useful new features are available only in online version of the app. I like, I want and I need the desktop version.

hugo
Comercial director (Maroc)
Import/Export, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

review crm

4,0 il y a 2 mois

Commentaires : Very good, works ok, takes some time to upload every time we open outlook

Avantages :

works on top of outlook it can be adjusted to our needs

Inconvénients :

mobile app some customizations that are impossible of doing not being able to have a trigger with Zapier

Madeli
Personal assistant (Afrique du Sud)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Stars for eway

4,0 il y a 2 mois

Commentaires : Good, smooth work, nice features, easy to save and recall.

Avantages :

Easy way to save, link, forward emails. Tasks, projects easy way to keep notes.

Inconvénients :

If you perhaps save a document incorrectly - I cant find it again. Passwords at all the documents is annoying when opening

Adriana
BDM (Roumanie)
Logistique et chaîne d'approvisionnement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

CRM review

5,0 la semaine dernière Nouveau

Commentaires : It is an intuitive program, easy to use.

Avantages :

I like how easy I find information about the existing registration and the reports section(easy to use and complete information).

Inconvénients :

The link between deal and projects, in my opinion it will be an more friendly program without an precise order in using this two tools.

Natalie
Business development manager (Tchéquie)
Génie mécanique ou industriel, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good value for money, best Outlook integrated CRM

4,0 il y a 12 mois

Avantages :

Outlook Integration, Pipeline management, Mobile app with contacts synchronization and access to all data from the phone.

Inconvénients :

Initial customization was not super intuitive and required several remote help sessions

Meik
CEO (Allemagne)
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

My first Time with eWay-CRM

5,0 il y a 7 mois

Commentaires : We tested much veveral CRM Systems but this now is perfect

Avantages :

The integration inmy office and outlook seems perfect

Inconvénients :

nothing, all what it have is perfect for my work

Dan
President (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

5 Star Review

5,0 il y a 4 mois

Commentaires : eWay-CRM has completely revolutionized virtually every element of our business. It has allowed us to substantially scale our infrastructure while creating time savings and new efficiencies at every turn. It's also allowed us to leverage the assistance of virtual assistants in a way that never would have been possible without eWay. We have systemized all aspects of our company to be better and faster.

Avantages :

The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most efficient workflows.

Inconvénients :

That some feature changes still require the old admin settings. Though I am now comfortable navigating the old settings, it makes it more difficult to allocate responsibility to others sense it's a different dashboard that is designed differently than the new admin portal.

Shubham
Data Analyst (Inde)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Efficient Client Management with eWay-CRM

5,0 il y a 2 mois Nouveau

Commentaires : Using eWay-CRM has been a first-rate enjoy standard. It’s a consumer-friendly and dependable device that enables streamline duties, manipulate purchaser facts and take care of invoicing efficiently. The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor issues, it remains an important part of my enterprise operations.

Avantages :

eWay-CRM stands out for its ease of use, helping me create invoices and manage responsibilities results easily. The automation capabilities save time, and it’s a reliable answer for organizing client statistics. With remarkable IT help and clean commercial enterprise methods, it’s a step in advance of options like Money-S and Pohoda.

Inconvénients :

eWay-CRM most important drawbacks are slow performance at instances, no offline functionality that can interrupt work.

Patrik
quality manager (Tchéquie)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

With eWay every day

5,0 il y a 3 mois

Commentaires : I use eWay daily as an administrator and have a very positive attitude towards the system.

Avantages :

Creating opportunities and projects directly from email.

Inconvénients :

The report outputs are not very useful for us.

Nina
ACCOUNTANT - BUILDING PREPARER (Tchéquie)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My Review

5,0 il y a 4 mois

Commentaires : An easy-to-use and user-friendly interface for sharing information.

Avantages :

Easy, quick and clear sharing of information.

Inconvénients :

Sometimes slower response when the wifi signal fluctuates.

Lucky
Senior Analyst (Inde)
Services et technologies de l'information, 501–1.000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Transforming Business Operations with eWay-CRM

5,0 il y a 3 mois

Commentaires : Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing each component of our operations.

Avantages :

e-Way is a top CRM for Microsoft Outlook, presenting easy information capture and retrieval, including invoices and client activity.

Inconvénients :

While the UI can be complicated to navigate at times, it normally affords a great user revel in.

Jan
Marketing Manager (Tchéquie)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Marketing Manager

4,0 il y a 2 mois

Commentaires : We chose e-Way because of its integration into MS Outlook, we did not want to use a separate application. We were very impressed by the plug-in panel, thanks to which the user can always see whether the contact is registered in the database or not and is able to add it to the database with one click.
We regret that for us the key plug-in panel is also e-Way's biggest pain point. Supposedly, Outlook itself is to blame. User-wise, however, we find it very inconvenient.
Other than the above, we have no objections to e-Way. However, user willingness to filling the database is quite poor due to the problems with the panel.

Avantages :

MS Outlook integration; Right-side plug-in panel, allowing, i.a., adding new contacts

Inconvénients :

The plug-in panel often shuts down, logs out, etc. This is supposedly not the fault of e-Way, but of Outlook itself. However, it doesn't change the fact that it is very inconvenient.

Jiří
director (Tchéquie)
Génie civil, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mach Construct s.r.o.

4,0 il y a 3 mois

Commentaires : good in the long term, we decided on this system in the successor company as well

Avantages :

it works like an application in MS outlook, we don't need to run another application or program

Inconvénients :

In the email preview, it is not possible to find out whether the email is assigned to eWay

Jakub
Dispatch (Tchéquie)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My experience with EWAY

5,0 il y a 3 mois

Avantages :

Everything could be concetrated at one place, you dont need another system

Inconvénients :

You need enough computer memory, other case run the EWAY slow.

Jan
Managing Director (Tchéquie)
Machines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Managing Director

4,0 il y a 5 mois

Commentaires : Great at all, work as we need + customization work great for us.

Avantages :

Integration into Outlook, quick response

Inconvénients :

Too many windows, sometimes I am lost, when working at 1 project

Marketa
Accountant (Tchéquie)
Machines, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My eWay CRM review

5,0 il y a 5 mois

Avantages :

Easy to use application, integration into outlook.

Inconvénients :

Sometimes problem with application update.

Matej
Interior consultant (Tchéquie)
Logiciels de construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good CRM system

5,0 il y a 6 mois

Commentaires : Easy to use, happy with the software and all needed important information about our projects is possible to find in seconds.

Avantages :

UI is very user friendly. Good filtering.

Inconvénients :

Change the price and other fields from the Lead overview chart

Matthew
Head of Automation (R.-U.)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Happy CRM user

4,0 il y a 5 mois

Commentaires : Mid level user not had much more than 25% use of the platform and modules but the Company, Contact and Deals modules are very nice.

Avantages :

Outlook desktop integration and outlook android Technical support

Inconvénients :

lots of updates and at times have to stop work and exit the platform to ensure I don't loose synchronisation