Avis clients sur Vagaro

MON ECOLE

Commentaires : il me permet des gèrée tout une communauté

Avantages :

ses qualités en matière de gestion des communauté

Inconvénients :

jusque la je ne pas encore constaté ses points faibles

J'adore ce logiciel

Commentaires : Je le recommande au autres naissantes

Avantages :

C'est un logiciel que j'affectionne particulièrement a cause de simplicité et de sa capacité d'adaptation

Inconvénients :

Pour l'instant rien a signaler de côté négatif

Essentiel vagaro

Avantages :

Il existe de nombreuses fonctionnalités complémentaires optionnelles. Cela nous permet de faire des choses comme ajouter des formulaires, accepter le paiement et avoir une liste d'attente. Ce sont des fonctionnalités super utiles et il est bon de savoir si nous n'en avons pas besoin

Inconvénients :

Je souhaite vraiment que le logiciel ait une fonctionnalité complémentaire. Je n'aime pas avoir à intégrer les modules complémentaires dans mes services réels, car cela place le module complémentaire en tant que rendez-vous planifié séparé. L'autre

Incrooyable ce logiciel

Avantages :

J'aime le fait que les clients peuvent prendre rendez vous à tout moment. Ce qui booste notre rendement.

Inconvénients :

Il bug un peu, veillez régler cet aspect.

Communication Professionnel

Avantages :

Le fait que grâce à ce logiciel ma salle de sport a eu plus d'opportunité et le client

Inconvénients :

Dans ce logiciel ce qui m'a dit plus c'est le prix en effet je le trouve trop élevé

Avis sur vagaro

Commentaires : Je suis très content de l’interface

Avantages :

On peut utiliser assez facile Avec une prise en main rapide

Inconvénients :

Je n’ai pas remarquer grand chose pour l’instant

Great tool to Manage your Appointments and Scheduling

Commentaires : The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Avantages :

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Inconvénients :

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Vagaro is the market place for the services you look for.

Commentaires : One of the great market places I have seen and dealt with. The support is really great when you have a complain.

Avantages :

Lots of services are available in one place, the options are great, cost is very low, you get lots of discounts, interfaces are great.

Inconvénients :

You might experience slowness in Vagaro at times and this is not due to internet. it could be because of the servers but this is rate to happen.

Vagari

Commentaires : My overall experience with Vagaro would be good.

Avantages :

What I like most about Vagaro is how easy it is to use.

Inconvénients :

I didn't really dislike anything about Vagaro.

Over the past four years, Vagaro has been a huge help for me!

Commentaires : I have never had any problems in communications with Vagaro. They have always sent advance notice when they will not be in the office. Customer service has been excellent with rapid response any time that I have needed them. This is an excellent software to use for someone like myself, who is busy and running the business on my own.

Avantages :

Vagaro is an excellent, simple, moderate-budget scheduling tool. There are add-on options that can improve your reach and your marketing, depending upon how much you need. They have improved their scheduling capabilities for fitness studio owners/administrators. As for set-up, on-ramping is simple and does not require long hours of education.

Inconvénients :

I have had a lot of trouble getting the clients to use the software on their end. They haven't found it too user-friendly, but I do work with an older generation. I get about 50% compliance with account and scheduling tasks. It would be so helpful if a video were developed so they can easily set up on their own.

The best choice for anyone who intends to start and establish their own business

Commentaires : This program contributed well to the success of my own project represented in a store that provides massage, physiotherapy and physical health services, and since this field of work and the nature of the services provided depend mainly on organizing and scheduling appointments well and regularly and based on medical and scientific foundations, it saved me a lot of effort and time In terms of organization and punctuality to provide high quality services without delay, and it also helped me a lot in good communication with my customers that this program has become for me one of the most important tools used in my store.

Avantages :

A pleasant user interface for setting up, easy to navigate, and the possibility of simplifying and customizing it. This ease of use gave the customer a comprehensive idea of the services we offer in a professional marketing manner and in a very simple way, devoid of any complications that may confuse the user, whether for the customer or the service provider. Most customers love how easy it is to book Appointments and get a text confirmation with just a few clicks and here lies the good marketing role of this feature in particular.The possibility of direct integration with the customer's Google Calendar is among the best that this program has to offer, as it has facilitated online reservations and appropriate appointments for people who are busy most of the time.The availability of electronic payment gateways by credit cards has provided many advantages, including ease of invoicing and documentation of payments. It also saved some customers the embarrassment of not paying a tip. By using the card, only the cost of the service will be deducted. With regard to customer service, I have sometimes felt that they may have the same amount of desire that I have for the success of my store, due to the amount of patience they possess. They are always keen to provide the best services despite the increased demand for them.The possibility of re-booking an appointment at the time you find it very appropriate to re-book.

Inconvénients :

There are those who consider the program to have an exorbitant monthly subscription cost, but for me I find it acceptable compared to the services provided .It is not possible to set up multiple services within the store, as we had to set up physical therapy and massage under different employees with the same name as my store with two different Google calendars, which might make it a little messy.I fully understand that this program has a marketing aspect, but the frequent ads sometimes make it very annoying.The inability to print some important data that pertains to the client, such as contact information or my address list, which makes me compelled to copy them manually.The inability to allocate specific days incidentally during one week, in other words. For example, in the event that we have an emergency circumstance that made me compelled to close the store on this day, let us say that it is Wednesday, then when I block this day only specifically from this week only, that is, for once One, it will ban all similar days in the coming weeks, which may result in qualitative changes in appointments and reservations, or accounting errors, as there are many future prepaid reservations that may cause some serious problems , so I hope that Some flexibility will be added in the next updates. We need to add upgrades to the services in a branched way from the basic service without the need to add them separately, as this is better in terms of form and organization.

Easy to Setup

Commentaires : other than the con above all is good. that is why i stayed with them and didn't go with the square for booking appointments. Once you get used to everything vagaro has to offer going somewhere else is hard.

Avantages :

I like just about everything about this software. I have used alot of them and this one is far the best in terms of setting up- very easy to do doesn't require alot of time on your part. It has a lot of features included with set price but if you want to upgrade then you do based on your usage. Now i use the POS system because of the creditcard feature. It costs additional $10 a month for the online part of it but it was worth it to me. and depending on how much your sales are it could cost additional $10 a month too.

Inconvénients :

The only con i see so far is we have a cancellation fee of 1/2 of service and we are trying to figure out if we wanted to charge say like $50 instead of the full 1/2 - just wondering if we can override that . It is all so new to us. One more thing - it would be nice to if we could decide on the certain clients who abuse the cancellation thing to put something on their chart - what i have done is for online booking require acceptance so we can do that.

Vagaro for Massage Therapists with a lot of different packages

Commentaires : It's ok, it gets the job done and the price is reasonable. If you don't need something to be integrated with your site and your current system, Vagaro is perfect.

Avantages :

The calendar syncing and payment processing all in one is great.

Inconvénients :

The user experience is not the greatest in my opinion. Everything lives on this external platform that is not easily integrated with the business's site. We frequently get customers calling and asking if they can book an appointment on the phone because the vagaro system is too complicated. Many of our customers only use vagaro for our services, so the need to create an account and use a second platform to make an appointment is cumbersome. We really need a system that lives on our business website and does the same functions. It also seems like vagaro is designed for people to go to their website and search for the services in their area that they need, but we have not acquired any customers that way. It's possible that folks in our area just don't know of Vagaro and therefore don't use it, so that 'perk' of offering additional ways for customers to find us has not been fruitful.

Vagaro Review

Commentaires : Over all I have been happy with Vagaro

Avantages :

Although certain features could be better, over all the ease of use and the value

Inconvénients :

The online booking could be more user friendly.

Brow & Lash Beauty Studio Vagaro Review

Commentaires : I own a brow and lash beauty studio, and previously used vagaro for the last 5 years when I was an employee at my previous job. I enjoyed the software and was comfortable with it so I chose to use it for my business.

Avantages :

It is easy to customize, and has suggestions prewritten for help. Customer service is easy to reach, and helpful is any matter you need addressed.

Inconvénients :

It might have this option but I have no been able to find it yet, I would like to have the option to put in specific dates needed to be blocked off.

Vagaro is Worth It

Commentaires : I find vagaro amazing and will continue to use it as my business grows.

Avantages :

I have used other POS software in the past and have to say Vagaro is the best. It is so easy to use, it offers all the features you need and more, it is a great system.

Inconvénients :

The website feature needs to be better. There isn't a ton of options with that, so I use another website service.

Best appointment app out there

Commentaires : I am fully satisfied with Vagaro.

Avantages :

You get the biggest bang for your buck with this app. I have tried a few others in the past and paid way too much for features that Vagaro not only charges an affordable price for but the set up in easy and self explanatory that you don't really need to call into tech support. I have also tried several of different types of marketing on various platforms but Vagaro has one that I have gotten plenty of clients from. Their forms is amazing, you can do intake forms and send out surveys and given that we are going through a pandemic its an easy way to get fast feedback from you clients without being in front of them. Everything is basically customizable without being too overwhelming with their features. You can literally tailor it to your business needs without being forced to have a feature and pay for it just because it falls in a certain category. Keep up the good work Vagaro!

Inconvénients :

Sending an invoice for a future appointment. Sometimes we get booked for chair events in the future and the company hiring us requests to pay a day or two before the event.

We love Vagaro

Commentaires : It's been grea; however, getting on with customer service has been a problem, which is understandable. With Mindbody the tech was able to pop on my computer screen to help, which convenient and sometimes easier than trying to explain a situation to the tech they can see what or who you are looking at.

Avantages :

It's user friendly, for both the studio and client. Being small business owner, the cost of services is saving me so much. Wish I would have made the switch long ago. I like that we have different options for packages an d services.

Inconvénients :

Wish there was an easier way to checkout a clients for multiple days. Often times when I back to reconcile accounts, it would be nice to do one client and reconcile with a drop box check-out in one place for multiple days.

Everything you need to know about Vagaro

Commentaires : Overall I am getting used to it. Vagaro is like driving a stock car. I think they can use some improvements that will make the world of difference. Everytime I call customer service I learn of a secret "work around" that seems like it should just be included in the feature. I do not dislike the software I just know there are some major improvements that can be made to make this software so much better.

Avantages :

What I like the most about Vagaro is the user friendly mobile app. I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully. Other email marketing softwares I have used seem less successful in reaching the customers inbox.

Inconvénients :

The overall navigation of the site on the business end. Its alot of clicking around. The windows are hard to find. The search menu is annoying. If you are working in one window then have to edit something else you cannot continue or modify the edit within the same window you must leave that window enter another page then come back. Its too much back and forth for no reason. I do not like the reporting I think that could use alot of improvement. I do not like how I feel lost within Vagaro alot of times I find myself staring at the screen thinking "where do I go?" "How can I find this info?" These are not huge changes but I think with a few adjustment Vagaro's business user side can be more user friendly. Con: Marketing tool difficult to use. Con: when booking with multiple employees does not show all screens must click the name every time. Con: IOU feature, autopayments, editing packages and memberships for past and future sessions and costs.

Part time gal

Commentaires : The financial tracking and break downs are very simple and easy.

Avantages :

I really love that with this software, everything is pretty much in one place. The POS is relatively easy to use and I havent had many issues at all. The customization adds a nice flair as well.

Inconvénients :

There are only TWO things that come to mind. 1. I wish I could set certain days through out the month and not necessarily certain weekly hours. I am a part time worker and I work a random three days every week. My clients are not allowed to book through the online part because I cant pick the days I will be available without it being a reoccurring weekly schedule. If it is, I havent figured it out and would love to know how to do so! 2. Fridays/ weekends it takes FOREVER to get my transfer into my bank. Its very frustrating at times due to the fact that I am a very small business and don't have large transactions frequently.

Helps me operate my business seamlessly

Commentaires : I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

Avantages :

I like that this software is a one stop shop for me. I can schedule appointments, offer online booking and gift certificates and use it as my point of sale system. I am able to email and text my customers reminders, note and even send out emails with promotions and newsletters.

Inconvénients :

It would be really great to be able to customize the reminder and confirmation reminder emails. As well as be able to have a text number attached to my account that a client can text back. Many clients text back the confirmation email and they are confused when we don't get their message.

Vagaro Helped control by business

Commentaires : this program has made my business run so smoothly, with out having to reinvent the wheel. I love that no matter what the future hold, I can add on as i grow, or as my needs change, and its SO affordable.

Avantages :

I finally have the ease of doing that I am best at. I have NEVER liked the "paperwork" of my business, and Vagaro has allowed to excel at being a business owner but with out spending the insane amount of time I was use to using to keep my business running. I love that its like having my own personal assistant!!

Inconvénients :

there are so many features, that sometimes i have a hard time locating a setting change, or a feature I need to use, without help. I do love that I can ask them.

Fantastic for this one-woman show

Commentaires : Very affordable booking/confirmation system, credit card processing, inventory management and reports included, these are my baseline needs and Vagaro fulfills them 90% well. They were very helpful when signing up and helped me import most of my needed info, not perfectly, but pretty well. That is the end of actual human interaction though and sometimes an actual HUMAN customer service conversation by phone would be appreciated.

Avantages :

Very easy to use on both desktop and mobile; great price for what you get, especially for a small or individual practice--calendar, email/sms confirmations, online booking (if you choose to use that); reports (though either I haven't found some yet or they could be improved, i.e. I accept checks and it gives me a total for check deposit, but not the # of checks); integrated payment system takes clear and fair CC fees out as they occur, COVID clean checkout can send signature/gratuity page to clients mobile; a la carte pricing, i.e. I needed "forms" for sending COVID forms, but can cancel that portion anytime and save $10/mo if not needed; Inventory management--could be improved, but for around $30/mo, can't be beat from what I've found.

Inconvénients :

Deposit reports: how many checks are in the total that I need to deposit for a period of time? Would save me from adding all checks manually to see if amounts match; Inventory: To adjust current inventory items, it seems I need to do it item by item... they have a "mass edit", but I have never figured out how to get it to work for me and I HAVE contacted support about this issue, the back and forth chat is exhausting and sometimes you need to step away from the computer for a reason and the chat ends. Pricing on Service items: There should be a button to allow the pricing to show in the Appt and/or confirmation emails, if I want the price to show, I have to make it part of the Service title, thus when my prices change, I have to change each of those titles manually. I have clients who like to prewrite checks and they need to easily know the price ahead of time.

Switched to Vagaro from Booker and I hate it but I’m trapped

Commentaires : I would not recommend Vagaro to a company in the spa/massage industry. The program has potential but the errors listed above cost us hundreds of extra dollars a week and also put our most coveted asset, our reputation, at risk.

Avantages :

We went with Vagaro because it had many of the features our customers were accustomed to, such as loyalty rewards and memberships.

Inconvénients :

The customer memberships don’t roll over if the customer doesn’t use the service that month. The way the system tracks multi service prepaid packages, is confusing and nonsensical. I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Best Value For Real

Avantages :

Auto drafting, session tracking, point of sale of services and products ease of use and modification of sale and scheduling formats.

Inconvénients :

Honestly the only thing is waiting for deposits. 24 turn around would be great vs waiting for specific business days. This hasn't been an issue at all just a preference