--- description: Keela : qu'en pensent les utilisateurs ? Lisez les avis clients sur Keela, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keela - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour ONG (organisation non gouvernementale)](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela) # Keela Canonical: https://www.capterra.lu/software/154358/keela Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/154358/keela?page=2) > Keela aide les organismes à but non lucratif à renforcer leur impact. Gérez les donateurs, générez des pages de dons et des rapports, envoyez des e-mails, etc., le tout au sein d'une seule plateforme. > > Conclusion : 282 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Keela ? Idéal pour les organismes à but non lucratif de petite et moyenne envergure qui souhaitent gérer et faire évoluer les donateurs, superviser les dons et collecter des fonds de manière simple, le tout pour un prix abordable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 282 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Aplos - **Pays**: Fresno, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 160,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Allocation et planification des ressources - Base de données de membres - Comptabilité - Contrôle du processus d'approbation - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des calendriers - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des tâches - Logiciels d'expérience client - Modèles personnalisables - Outils de collaboration - Rapports et statistiques - Tableau de bord d'activités - Traitement des paiements - e-mail marketing ## Intégrations (11 au total) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software) ## Catégories connexes - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software) - [Logiciels de collecte de fonds](https://www.capterra.lu/directory/20047/fundraising/software) - [Gestion des dons](https://www.capterra.lu/directory/30548/donation-management/software) - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) - [Logiciels de gestion de projet à but non lucratif](https://www.capterra.lu/directory/32439/project-management-software-for-nonprofits/software) ## Logiciels similaires 1. [DonorPerfect](https://www.capterra.lu/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 2. [Givebutter](https://www.capterra.lu/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.capterra.lu/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.lu/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Bonterra Network for Good](https://www.capterra.lu/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Avis ### "A CRM that better fit our needs." — 4.0/5 > **Mackenzie** | *27 août 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Keela's features were designed with non-profits in mind (versus business-based designs from competitors) that allow for easier organization of newsletter campaigns, volunteers, and interactions with contacts. > > **Inconvénients**: Keela 1.0 is rough around the edges in some aspects. For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get squished or pushed off screen, and pressing one wrong button could lead you to lose your work. > > Keela and their team has been exceptional in their customer service and getting back with answers to my questions. ----- ### "Great platform for non-profits to produce great fundraising results." — 5.0/5 > **Ronnie** | *13 novembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Being able to house all of our donors and easily communicate with them. Having a place to create forms for revenue and donations within minutes and share it out to the public. Processing fee cover option for donors. > > **Inconvénients**: Not being able to add stock/ quantities to revenue forms. Also formatting images to forms so that it looks professional and parts of the image aren't cut off. > > I have been able to provide amazing benefits to the organization and give program managers to material they need to garner donations and further communicate with those donors. It has completed changed our donation process. ----- ### "Keela rejects credit card payments for fund raising events/donations needed for operations, contacts messy" — 1.0/5 > **Teresa** | *15 juin 2024* | Services juridiques | Taux de recommandation : 0.0/10 > > **Avantages**: Our \[sensitive content hidden\] liked the clean look of the interface, but beyond that, as the \[sensitive content hidden\], I have no pro and keeping the program is no sustainable because it glitches with credit card payments, usually in the clutch of a big fundraiser. I've had it with this program. > > **Inconvénients**: example: right now we're screwed by Keela. It stopped taking credit card payments in the middle of our fundraiser event. Totally unreliable credit card acceptance, Fundraising events need reliable links for donors, forms need to work without frustrating donors by rejecting all credit card payments. Our own tests of credit cards doesn't work. The form will work for awhile, and then we lose critical time and labor with all the calls that the link won't accept credit card numbers and we have to manually take payments. Its unsustainable. > > Extremely poor, there is no way to get timely human help. The program is not intuitive, contacts can't be cleaned up easily if there are duplicates (name of contacts are connected with company, company has a separate listing, deceased contacts can't be deleted, etc). By the time someone at Keela responds via messaging, our events are over and we've lost critical donors and contacts are frustrated. Bad for our brand of reliable legal service for the poor Looking again for better program like donor perfect maybe ----- ### "A great platform for non-profits" — 5.0/5 > **Tasha-ann** | *13 novembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: Centralization of grant applications, donations, creativity, > > **Inconvénients**: Its time consuming when there are any trouble shooting. > > Fairly good experience, a year on I am still learning more about how to use it in the best way for our non-profit. ----- ### "Very satisfied with Keela" — 5.0/5 > **Doug** | *18 mai 2023* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: Keela provides all of the tools we need in one place. Not only can we manage all of our donors' information, interactions, and transactions, but we can also organize multiple donor campaigns, create various donor and subscription forms, send out all of our email newsletters and fundraising email blasts. Keela allows you to run just about any type of report that you can think of, set up multiple dashboards for monitoring various metrics, and gives us the ability to set up powerful multi-step automation sequences that can be triggered by various actions. Keela is very affordable and their customer service team is one of the best I've seen anywhere. They're very responsive and listen to their customers for new ideas, potential bugs, and much more. We are very satisfied with Keela and would highly recommend it to any other nonprofit that is looking for a DRM. > > **Inconvénients**: There is not much that I do not like about Keela because whenever I encounter a problem or limitation, I just contact their support team and usually get a response very quickly. Probably my least favorite thing about Keela is their mobile app. It is good but is just a little limited in it's functionality. > > Our experience with Keela has been amazing from the original sales presentation, to onboarding, to learning how to use the software, to ongoing customer support. Their team is fantastic and probably one of the main reasons that we continue to stay with them. The product is great but the customer support team is just as good. Always very responsive and helpful. Quick to listen to suggestions for improving existing features or adding new capabilities. The Keela DRM has also been extremely helpful to us as a small nonprofit because it puts every aspect of our fundraising, communication and donor management all in one powerful and easy-to-use tool. ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/154358/keela?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/154358/keela) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées