--- description: Sticky.io : qu'en pensent les utilisateurs ? Lisez les avis clients sur Sticky.io, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sticky.io - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Sticky.io](/software/154796/sticky-io) # Sticky.io Canonical: https://www.capterra.lu/software/154796/sticky-io Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/154796/sticky-io?page=2) > sticky.io est une plateforme d'e-commerce incontournable pour établir des liens durables entre les marques et les personnes. > > Conclusion : 22 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sticky.io ? Les commerces de détail/entreprises en ligne de vente directe au client de moyenne à grande envergure. Tous les modèles de facturation sont pris en charge, y compris : Vente directe Abonnement Offres, offres d'essai gratuit ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 22 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: sticky.io - **Pays**: San Francisco, É.-U. - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 300,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes en temps réel - Catalog Management - Catalogue de produits - Conformité PCI - Facturation - Facturation récurrente de plusieurs périodes - Facturation récurrente et des abonnements - Gestion de l'e-commerce - Gestion de l'impôt - Gestion de site web - Gestion des abonnements - Gestion des annulations - Gestion des cas - Gestion des commandes - Gestion des demandes de paiement - Gestion des litiges - Gestion des promotions - Gestion des remises - Gestion des réponses - Importation et exportation de données - Inscriptions et intégrations - Logiciels d'expérience client - Logiciels de gestion des souscriptions - Marketing multicanal - Options de paiement multiples - Paiements mobiles - Paiements électroniques - Panier d'achat - Payment Gateway Integration - Portail libre-service - Prise en charge de plusieurs devises - Prise en compte des revenus - Prévention des paiements frauduleux - Rapports et analyses - Rapports et statistiques - Real-Time Reporting - Relance de paniers abandonnés - Règles personnalisées relatives à la fraude - Suivi des rétrofacturations - Suivi et analyse de l'utilisation - Surveillance des transactions - Sécurité des données - Third-Party Integrations - Traitement des cartes de crédit et de débit - Traitement des paiements - Validation des transactions financières - e-mail marketing ## Intégrations (14 au total) - 3PL Warehouse Manager - Adobe Commerce - BigCommerce - GetResponse - Klaviyo - PayPal - PayPal Enterprise Payments - Paysafe - Square Payments - Stripe - Wix - WooCommerce - WordPress - authorize.net ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Gestion des abonnements](https://www.capterra.lu/directory/31657/subscription-management/software) - [Logiciels antifraude](https://www.capterra.lu/directory/10058/financial-fraud-detection/software) - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26340 reviews) 2. [authorize.net](https://www.capterra.lu/software/54911/authorizenet) — 4.5/5 (216 reviews) 3. [NetSuite](https://www.capterra.lu/software/135757/netsuite) — 4.2/5 (2007 reviews) 4. [FastSpring](https://www.capterra.lu/software/151764/fastspring) — 4.2/5 (37 reviews) 5. [PayKickstart](https://www.capterra.lu/software/163329/paykickstart) — 4.7/5 (155 reviews) ## Avis ### "Very Easy to Learn and Use" — 4.0/5 > **Geraldine** | *10 octobre 2018* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: In my opinion, it is a CRM that is quite complete and simple to use, which makes it accessible for different workers. No previous experience is necessary with the use of this CRM. > > **Inconvénients**: The notes that are the primary part of any CRM should have a predetermined template so that the representative's work is much faster and more effective > > Enjoyed learn to use it so fast ----- ### "Sticky review" — 5.0/5 > **LIAM** | *11 décembre 2020* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: The CC processing features are advanced but easy to use. Reporting and analytics are awesome. > > **Inconvénients**: Integration is tricky but the training and support helps quite a bit. The Product, category, campaign setup can be a little confusing. > > Very good overall experience with sticky.io. The support staff, everyone from Technical Support to Accounting, are very knowledgeable and friendly. ----- ### "Great to get started, but in the long haul needs for feature Uugrades or required" — 3.0/5 > **Utilisateur vérifié** | *6 février 2018* | Taux de recommandation : 2.0/10 > > **Avantages**: For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days. It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients. The CRM holds multiple user accounts and products, and shows failed attempts to purchase and gives reason codes for why the purchase was not successful. Allows for different views to review client accounts. The software is intergratable with other software. The CRM is cloud based and allows for agents/administrators to have access whenever and internet or wifi connection is available, which is great for remote teams anywhere. Users have access to a 24/7 online cloud knowledge base for feature usage and how to's with screenshots for reference. This would be a start-up companies option to train multiple users quickly, for product launch. > > **Inconvénients**: Note taking can be a hassle, when writing notes there is not a seperate tab, or dedicated area which allows for multiple users to leave notes for future users, or administators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes. If the client has been with the product for several months or years it is a lot of notes you have to reference through which hurts productivity and creates longer calls. A huge con is when you are cancelling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error, and the client is continued to be billed, no discounts if any applied will unapply. The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?" if the back button is clicked to eliminate user error based on the software limitaitons. Features which can be customized to automatically preform after actions are done on an account need a function to allow for agents to resend emails if the user did not get them. If automatic emails go to users cancelling and they did not get it you have to restart the product then cancel is again to have another automatic email sent to client/customer or manually send an email. For refunds, if the automatic email did not go out you have to manually send out the email which is time consuming allocating to another agent or for the current agent. There is a need for an upgrade which allows after an automatic email has been sent a button will appear which says "resend cancellation" "resend refund" this should also be true if the user inputted the email wrong and it was only noticed by agent after the automatic email was sent and the agent needs to update the email for the client/customer to be able to receive the email at the correct addr. The ability to merge duplicate accounts with all the same information except email or credit card number, sometimes accounts get oversight because the user made two accounts and put the wrong email on one and you have to note the account because you can't merge the two accounts. Note deletion if you accidently copy and cute a note in the wrong account you can't go back and delete it or edit it. If a feature was available to edit the note that would be valuable even if it kept the original note information and shows the edit. . Sometimes it can experience billing glitches. Program needs a command feature if "product a" is cancelled auto cancel "product b" so it doesn't continue to bill to help eliminate human error, where the product being sold requires product A to have product B, and without product A then B can no longer continue to bill. ----- ### "If you want to Scale, choose to partner with sticky.io" — 5.0/5 > **Blake** | *1 juillet 2020* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Without sticky.io we would not be able to run our business effectively. The reporting, integrations and customer support have been monumental in our success. sticky.io helped us partner with trusted resources throughout multiple segments of the industry to get the traction and attention needed to scale. > > **Inconvénients**: User interface is developer friendly but could use some updates to become everyday user friendly. Some of my team members that are not on the dev side have made comments about this. > > Our business has grown ten-fold by partnering with an industry leading crm, Sticky.io. ----- ### "Sticky.io For Subscription Business" — 4.0/5 > **Elisa** | *18 décembre 2020* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: As a CRM this software is great for the customer service end of things\! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters. > > **Inconvénients**: It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the price per item. I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do. We started out using sticky.io in this way and unfortunately, we have minimal insight into the child products sold within the custom bundles. Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions. We can't really see what is going on with these specific products that make up the majority of our subscriptions. > > Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/154796/sticky-io?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/154796/sticky-io) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées