--- description: Contactually : qu'en pensent les utilisateurs ? Lisez les avis clients sur Contactually, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Contactually - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Contactually](/software/158259/contactually) # Contactually Canonical: https://www.capterra.lu/software/158259/contactually Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/158259/contactually?page=2) > Contactually est un moyen simple et efficace d'optimiser votre réseau en vous aidant à entretenir vos relations avec vos principaux contacts > > Conclusion : 103 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Contactually ? Le public cible comprend toute personne ayant besoin de mieux gérer ses contacts, mais qui ne veut pas s'encombrer d'un CRM traditionnel, y compris les dirigeants de PME, les agents immobiliers, les conseillers financiers et les chefs d'équipe. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 103 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Contactually - **Pays**: Washington, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 69,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Automatisation du marketing - Base de données de contacts - CAN-SPAM Compliance - Champs personnalisables - Contacts partagés - Distribution de leads - Définition des priorités - Engagement des leads - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Lead nurturing - Mesure des performances - Modèles d'e-mails - Planification des rendez-vous - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Segmentation - Segmentation de la clientèle - Segmentation de leads - Suivi des interactions - Suivi des références - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (25 au total) - Bookafy - Constant Contact - Eventbrite - FullContact - Gmail - Google Calendar - Google Contacts - Google Forms - Gravity Forms - HubSpot CRM - Insightly - Jotform - Keap - LinkedIn for Business - Mad Mimi ... et 10 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Logiciels immobiliers](https://www.capterra.lu/directory/20049/real-estate-agency/software) - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) ## Logiciels similaires 1. [Keap](https://www.capterra.lu/software/76390/infusionsoft) — 4.1/5 (1298 reviews) 2. [servis.ai](https://www.capterra.lu/software/167757/freeagent-network) — 4.6/5 (71 reviews) 3. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (987 reviews) 5. [Spotler CRM](https://www.capterra.lu/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) ## Avis ### "Mixed feelings" — 4.0/5 > **Jennifer** | *17 décembre 2015* | Immobilier > > **Avantages**: I love the clean interface. Support was always very responsive, if somewhat limited in their ability to provide answers. As far as relationship management, the system does a good job of prompting you to contact people you haven't interacted with in a while. It also gives you a letter grade every week to let you know how you're doing, which is fun and motivating. There are lots of free webinars offered on how to use Contactually and how to improve your business. The Outlook plug-in is great (when it works). I have colleagues who love and swear by Contactually. > > **Inconvénients**: For me, the cost is too much for a system that I am not using to its full potential. In the process of trying to find another CRM, I've encountered plenty alternatives at less than 1/3 the cost. The inability of Support to identify and solve problems I had with the system is also a con. The only Social integrations are Twitter and Linked In, so the benefits of those to me are slim. The bottom line is that I would probably stick with Contactually if the price was right--and for me that means no more than $10/month. > > I have been using, or should I say paying, for Contactually for the past year. I was looking for a CRM that would keep my contacts organized and in one place, and one which would help me follow-up with leads and prospects. Initially, Contactually seemed like the CRM for me. I loved the Outlook plug-in and the social intergrations. However, things started to go sideways quickly. Some of my contacts started syncing incorrectly with Facebook contacts--merging completely different people into one. Contacts that I deleted (repeatedly) were re-appearing with outdated info. Support was quick to respond, but they couldn't provide an answer, or a solution. They blamed Facebook and essentially said there was nothing more that they could do. I eventually had to un-link my Facebook account. About three weeks later, they contacted me to say that they had discovered a bug and that it should be fixed. Some time after that, they discontinued integration with Facebook. The next issue I had was the Outlook plug-in started malfunctioning. I would get error messages when sending email. Again, Support was quick to respond, however they couldn't locate the source of the problem. To be honest, I've never explored the marketing aspects of Contactually--the ability to set up automated email programs etc. I think I knew I wouldn't stick with the system long-term so I didn't bother to set anything up. I've been searching for another (cheaper) CRM for the past month. ----- ### "Contactually continues to improve and expand the value they bring to their Real Estate CRM" — 5.0/5 > **Linda** | *14 décembre 2018* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: the real time linking with your email to show you emails to and from the client....and the newly added toolbar aspect whereby a right hand extension opens when you are in an email with a client or affiliated vendor > > **Inconvénients**: the follow up features/emails etc. were somewhat lacking...however, they have improved this aspect incredibly > > Contactually helps me keep on top of my contacts, relationships and follow ups. I love how user friendly and aesthetically pleasing and simple the website and app as well as the functionality are. ----- ### "Realtor with a team have used for 5+ years and regret ever setting it up." — 1.0/5 > **Julie** | *30 septembre 2021* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: I am a realtor with a team of agents. And I REGRET terribly ever using Contactually. Setting up a CRM is a pain so that is why I have kept using for many years. So I am very experienced with the product. The main reason we got it was so everyone on the team could see what other team members interactions were with the client. It's not worth getting even for that now. > > **Inconvénients**: There are so many downsides. One being - using tags, another reason we got it - is so finicky that you can easily create another one by mistake. Another issue is that even if it is the fault of Contactually program, and you can even more easily delete them instantly with no ability to get them back. There is no back button. Once you make ANY change for ANYTHING, it is GONE PERMANENTLY, even if it was a very innocent mistake. Totally messes with the database. Bizarre and unprofessional. Another BIG issue is that when you put a bucket of clients together and you want to work on one client then go to the next on the list, YOU CANNOT. You have to go back to the Contacts page with the full client list, even if the bucket of clients is many pages, and it takes you to the beginning of the list. So then you have to remember which client was next, then you might have to go to another page 3 or 5 or 8. Then you can't just press an arrow or scroll to next person. It is INCREDIBLY FRUSTRATING. Another problem is that the old address etc. shows up first in the clients contact info, so the new info is at the bottom of the client and doesn't show up as primary. Another problem is that there is no consistent "cell" or mobile template. Another is that the app has only half the functions of the desktop, so using on phone or finding info about the client is almost impossible on a tablet or phone. Another is printing labels - forget it. Another is doesn't work well with MACBOOK > > It is a huge mistake to get this program. At least in the past the support could actually help and not treat us so poorly. Now Compass owns and are creating a totally different product and don't care about the old Contactually clients. ----- ### "Contactually Concierge Service" — 5.0/5 > **William** | *30 octobre 2018* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Caroline Long is our representative. We were a client of Contactually when they offered their new Concierge Service. We signed up immediately as it was just what we needed. We were not fully using the tools within Contactually when Caroline was assigned to our account. We are very happy with her work and would recommend her and this service for other Contactually accounts. > > **Inconvénients**: We need texting within Contactually. We can only cut and paste presently to record these interactions. > > We are still relatively new to the service (just over one year). Caroline has made a major difference in making Contactually integrate with our other systems. ----- ### "Remembering what matters most, People\!" — 5.0/5 > **Tom** | *27 août 2014* | Immobilier > > **Avantages**: great services, awesome layout, easy to learn the basics > > **Inconvénients**: tasks functionality is lacking, very focused on messaging when I am very focused on over the phone - would like to see a faster way to update contacts. > > As a business owner in a service industry, real estate, it is critical for me to build relationships on a consistent basis and make sure that I foster them as much as possible. This has been realized by contactually in a very fun, easy to manage, and clean way. Their philosophies on organization make keeping in touch with people and locating people very easy. For someone that is focused daily on growing their database and not letting anyone get lost in translation, I can have confidence that contactually will remind me of the people that I need to reach out to once again and gives me a place where I can keep track of those conversations for future reference - which is phenomenal for someone that really wants to be able to focus on a conversation and then tuck it away for later when things need to be referenced again. I think one of the best things about the team at contactually is the fact that they are a growing company of people that are very passionate about helping others. I have not had one unpleasant conversation with them, and every time I feel like they want to hear about the features that I am looking for as well as how you they can improve the features that are already in place. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/158259/contactually?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/158259/contactually) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées