---
description: Yetiforce CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Yetiforce CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Yetiforce CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Yetiforce CRM](/software/159123/yetiforce)

# Yetiforce CRM

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> Un système CRM Open Source, proposant des solutions personnalisées avec une large gamme d'outils de configuration et une interface conviviale.
> 
> Conclusion : 54 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Yetiforce CRM ?

Ils conçoivent un système CRM novateur dédié aux grandes et moyennes entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 54 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: YetiForce
- **Pays**: Warszawa, Pologne
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 1,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: allemand, anglais, espagnol, français, italien, polonais, portugais, russe, turc
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Pologne, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Aperçu de Gantt/du calendrier
- Automatisation du marketing
- Base de données de clients
- Champs personnalisables
- Devis
- Facturation
- Fonctions pour secteur de l'assurance
- Gestion des calendriers
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des opportunités
- Gestion des pipelines
- Gestion des problèmes
- Gestion des ressources
- Gestion des tâches
- Gestion du budget
- Gestion du pipeline de ventes
- Importation et exportation de données
- Mesure des performances
- Notes et commentaires
- Outils de collaboration
- Partage des fichiers
- Planification des rendez-vous
- Planification et programmation de projets
- Prévision
- Qualification de leads
- Rapports et analyses
- Rapports personnalisables
- Reporting et suivi de projet
- Segmentation
- Stockage de documents
- Suivi des interactions
- Suivi des étapes
- Suivi du temps et des dépenses
- Système de calendrier et de rappel
- Tableau de bord d'activités

## Intégrations (6 au total)

- 1CRM
- Atmail
- Callture
- Google Maps
- Microsoft Outlook
- Zendesk Sell

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Gestion de projets](https://www.capterra.lu/directory/30002/project-management/software)
- [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software)
- [Logiciels CRM en ligne](https://www.capterra.lu/directory/30072/online-crm/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Avis

### "An awesome CRM and its opensource and free \!" — 5.0/5

> **Benjamin** | *14 novembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.
> 
> **Inconvénients**: Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain.  I'd love to see a mobile app.  But maybe it's better to work strictly from computer, helps to stay focused.
> 
> YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.

-----

### "An overview of Yetiforce" — 5.0/5

> **Ali** | *2 avril 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's open source and built with PHP and Mysql, so can easily setup on your on localhost or your remote server, and any other platforms that supports Apache.&#10;You can easily modify it according to your needs.&#10;Almost all parts that are necessary for a CRM and a Marketing system are available in this package.&#10;It's responsive, so you can use it in your cell phone, tablet, or laptop.&#10;The skin has a new face, according to new flat designs, that are not available in most other CRM applications.&#10;The installation of this package is very easy, although it takes a few minutes because the back-end is complicated for generating tables and setting up some required files for starting the application.&#10;It's portable from installation system to the other system with just modifying some simple files.&#10;Totally, it's an excellent web application that might be used by anyone in different disciplines such as end-user, administrator, and developer. Also, it could be used by any company types, from an samll-scale business to medium-scale and even large-scale firms.&#10;Large-scale businesses can modify and customize this application according to their requirements and make it integrated with other ERP applications in the company.&#10;In contrast with Vtiger, I have to point out that Yetiforce is more user-friendly and is simple to use.&#10;Also, back-end in Yetiforce is more readable for developers, in contrast with Vtiger.
> 
> **Inconvénients**: It seems there is nothing to discuss about this application disadvantages.
> 
> It's excellent.

-----

### "Yeti Force an abandonned project ?" — 1.0/5

> **Cedric** | *1 février 2025* | Électronique grand public | Taux de recommandation : 0.0/10
> 
> **Avantages**: The UI was clean and modern and should give great ideas to other developers ...
> 
> **Inconvénients**: YETI Force CRM looks more like a discontinued project. At the time of writing (02/2025) their Github repository has been archived and not accepting anymore comment.&#10;Moreover the project is lacking a serious user documentation, many users are struggling to find solution to very basic issues.
> 
> We have totally abandoned the idea to use it as a professional tool for our company.

-----

### "I've been looking for such a CRM for a long time" — 5.0/5

> **Bojan** | *27 novembre 2018* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control.
> 
> **Inconvénients**: Working with customers is changing every day and I can adapt quickly and easily to this
> 
> Very young, dynamic, especially good TEAM. They know exactly what they want\! On top

-----

### "Yetiforce is a great solution for a self-hosted CRM" — 5.0/5

> **Utilisateur vérifié** | *30 novembre 2018* | Vente en gros | Taux de recommandation : 8.0/10
> 
> **Avantages**: Once you've got things properly set up, Yetiforce is easy. Once you grasp the unique process Yetiforce uses, it organizes your leads and sales process beautifully. There are a lot of features, a lot of options...and once setup to use, it's easy and easy to train your sales and marketing reps.
> 
> **Inconvénients**: Initially, although the basic install is easy, the setup/configuration and learning how the flow works is daunting and a little confusing...you definitely want to checkout the documentation before delving in (unlike I did). Once you grasp the flow that Yetiforce uses, it begins to make sense.
> 
> An overall decent self-hosted solution for your CRM needs, definitely have an expert help with setup and configuration and/or do your research first. But once you grasp the concept, you'll love the easy and simple interface and use of this CRM.

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