--- description: Vertex : qu'en pensent les utilisateurs ? Lisez les avis clients sur Vertex, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertex - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de paie](/directory/30202/payroll/software) > [Vertex](/software/160387/vertex-smb) # Vertex Canonical: https://www.capterra.lu/software/160387/vertex-smb Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160387/vertex-smb?page=2) > Vertex Cloud Indirect Tax propose des calculs et des retours dans une solution basée sur le cloud. > > Conclusion : 75 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Vertex ? Vertex s'appuie sur 40 ans de focalisation unique sur la technologie fiscale pour développer des solutions et des services visant à soutenir la croissance commerciale pour les entreprises de toutes tailles du monde entier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 75 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Vertex - **Pays**: King of Prussia, É.-U. - **Fondé**: 1978 ## Contexte commercial - **À partir de**: 5.000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Australie, Autriche, Belgique, Biélorussie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chine, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France et 46 de plus ## Fonctionnalités - Automatisation des processus et flux de travail - Calcul des taxes - Classement électronique - Conformité fiscale - Contrôle du processus d'approbation - Déclaration d'impôt - Entreprises - Facturation - Feuilles d'impôt - Gestion de l'impôt - Gestion de la conformité - Gestion de la paie - Gestion des documents - Gestion des exemptions - Gestion des taxes de vente - Importation et exportation de données - Piste d'audit - Rapports de paie - Rapports et analyses - Suivi des transactions - Taxe à valeur ajoutée (TVA) - Third-Party Integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de paie](https://www.capterra.lu/directory/30202/payroll/software) ## Catégories connexes - [Logiciels de paie](https://www.capterra.lu/directory/30202/payroll/software) - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Logiciels de gestion des taxes de vente](https://www.capterra.lu/directory/30970/sales-tax/software) - [Logiciels de liasses fiscales](https://www.capterra.lu/directory/31560/corporate-tax/software) - [Logiciels de procédures fiscales](https://www.capterra.lu/directory/31359/tax-practice-management/software) ## Logiciels similaires 1. [hellotax](https://www.capterra.lu/software/187594/hellotax) — 4.6/5 (107 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Avalara](https://www.capterra.lu/software/75673/avatax) — 4.0/5 (350 reviews) 4. [123 Sheets](https://www.capterra.lu/software/185126/123-sheets) — 4.7/5 (220 reviews) 5. [Kintsugi](https://www.capterra.lu/software/1056509/kintsugi) — 4.8/5 (16 reviews) ## Avis ### "Very positive overall experience with Vertex for over 10 years" — 4.0/5 > **Rebecca** | *28 février 2018* > > **Avantages**: The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product. Every single person I have spoke to has been knowledgeable, friendly and quick in getting me answers. It is truly a pleasure to call support. The system is fairly user friendly and even when I forget how to do something, it is like riding a bike, it just comes back to you naturally as you navigate through the menus. The system is set up so that you can do most things without looking through documentation. And the things I couldn't figure out? Vertex client support was right there to lend a hand when I needed it. We also did a migration from Vertex Q to Vertex O about a year and a half ago and the process was so easy. I wish all product upgrades/migrations were that simple. Very stress-free. So far, I've seen the same type of satisfaction from O that I saw with Q, which was a very positive experience. > > **Inconvénients**: There honestly is not much that I have found that I have not liked. There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged. If we could have less outages, or perhaps more notice when there is going to be an outage, then the product really would be perfection. It has gotten better since we first went live and they are less frequent and we do receive more notice when they know there is a repair/update needed. However, that being said, we have never had any issues when they have done upgrades, no problems noticed at all. Possibly, the outages could be more system update or hardware related. ----- ### "vertex a perfect tax calculation engine" — 5.0/5 > **Ayan** | *23 août 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: sales and procurement tax calculation, accurate tax measurement > > **Inconvénients**: customer response should be quicker , reporting can be enhanced > > perfect product , accurate tax calculation ----- ### "Vertex Tax Engine Review" — 3.0/5 > **Zoilo** | *22 août 2018* | Événementiel | Taux de recommandation : 7.0/10 > > **Avantages**: The ability to make specific tax rules that apply to my company's specific industry or transactional situation. Also the ability to not have to worry about tax application in state's with a stratified tax rate being incorrect because of the automation of the Vertex tax engine. > > **Inconvénients**: The fact that the tax categories are not as nuanced as they could be, with options for different transactional scenarios that may affect taxability. Also the fact that one or two types is missing, such as the Service Contractor tax in New Orleans, Louisiana. > > The Vertex program is sophisticated enough to eliminate a great deal of worry in tax application and keeping up with rate changes. Overall the software is extremely useful for a large corporation such the company I work for, however there are some nuanced tax applications that could be addressed. ----- ### "Must have product for Large enterprise" — 5.0/5 > **Utilisateur vérifié** | *23 juillet 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Great piece of tax software for SAP users Very seamlessly use across the board Updated are great Saves tons of time and money on audit and overall efficiencies > > **Inconvénients**: More global support Support for all types of taxes across the globe so large enterprises have on tax solution > > Great experience overall for a large enterprise in automating the tax engine seamlessly, the O series has been more comprehensive than the past series. ----- ### "Great Experience, highly recommended." — 5.0/5 > **Utilisateur vérifié** | *28 février 2018* | Services à la personne et aux familles > > **Avantages**: Vertex is always willing to help out, whether's it a simple question on software functionality or a more indepth question on TaxAreaIDs - they're always quick w/ a response. > > **Inconvénients**: Vertex could do a better job of communicating their road map for the On-Demand instance as well as the upgrade schedules. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160387/vertex-smb?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/160387/vertex-smb) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées