--- description: Help Desk Migration : qu'en pensent les utilisateurs ? Lisez les avis clients sur Help Desk Migration, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Help Desk Migration - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de base de données](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration) # Help Desk Migration Canonical: https://www.capterra.lu/software/160609/help-desk-migration Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/160609/help-desk-migration?page=2) > Help Desk Migration est un service unique qui permet de transférer des données d'un système de centre d'assistance à un autre. > > Conclusion : 108 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Help Desk Migration ? Plus de 20 000 clients font confiance à Help Desk Migration, des jeunes start-up aux grandes entreprises du Fortune 500. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 108 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Help Desk Migration - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 10,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, japonais, portugais, ukrainien - **Pays disponibles**: Albanie, Allemagne, Andorre, Australie, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland, Grèce, Guernesey et 39 de plus ## Fonctionnalités - Conversion de bases de données - Importation et exportation de données - Réplication de données - Sauvegarde et récupération ## Intégrations (33 au total) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout ... et 18 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de base de données](https://www.capterra.lu/directory/18/database-management/software) ## Logiciels similaires 1. [Google Cloud](https://www.capterra.lu/software/170983/google-cloud-platform) — 4.7/5 (2265 reviews) 2. [Airtable](https://www.capterra.lu/software/146652/airtable) — 4.6/5 (2224 reviews) 3. [MySQL](https://www.capterra.lu/software/11482/mysql) — 4.6/5 (2094 reviews) 4. [Microsoft SQL Server](https://www.capterra.lu/software/1417/sql-server) — 4.6/5 (1975 reviews) 5. [Oracle Database](https://www.capterra.lu/software/5938/oracle-database) — 4.6/5 (471 reviews) ## Avis ### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5 > **Gauthier** | *3 mai 2018* | Articles de sport | Taux de recommandation : 9.0/10 > > **Avantages**: Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. > > **Inconvénients**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism. > > Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents. ----- ### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5 > **Carol** | *14 février 2020* | Médias en ligne | Taux de recommandation : 10.0/10 > > **Avantages**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful. > > **Inconvénients**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed. > > We migrated from Zendesk to Hubspot for our ticketing software. ----- ### "Worked as expected" — 4.0/5 > **Daelan** | *15 novembre 2019* | Mode et vêtements | Taux de recommandation : 7.0/10 > > **Avantages**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk. > > **Inconvénients**: The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it. > > Overall it was positive ----- ### "Worked like a dream" — 5.0/5 > **Jesse** | *7 novembre 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The software saved me from hours of inputting data into a spreadsheet to then send to Connectwise to hope I did it all right and that the data gets imported. It worked perfectly, it was fast, customer service was awesome (on a Sunday morning). 5 Stars\! > > **Inconvénients**: The interface would show failures but not tell you what was wrong just that someone would be reaching out. Someone did reach out, very fast at that, just wish it told you more of what you could do to fix it, if it was something you can do. ----- ### "Highly recommended" — 5.0/5 > **Jason** | *15 novembre 2017* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced. > > **Inconvénients**: Timezones are a bit further out from us (PST) but always responsive when we needed. Had a small problem paying for the service via 2Checkout but we worked it out. > > Imported 6 years of support for us. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/160609/help-desk-migration?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/160609/help-desk-migration) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées