--- description: Intulse : qu'en pensent les utilisateurs ? Lisez les avis clients sur Intulse, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Intulse - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Intulse](/software/161865/intulse) # Intulse Canonical: https://www.capterra.lu/software/161865/intulse Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/161865/intulse?page=2) > Économisez de l'argent et du temps avec les solutions de communication cloud Intulse. BYOD ou achat/location de vos téléphones. Pas de tracas, de prises de tête ou de surprises. > > Conclusion : 132 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Intulse ? Pour les PME et les organismes à but non lucratif recherchant une solution VoIP hébergée à la fois robuste et abordable, adaptée à leurs besoins et à leur secteur d'activité. Pour ceux qui ont besoin d'un historique d'appels illimité et d'un enregistrement des appels. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 132 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Intulse - **Pays**: Elizabethtown, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 42,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Automated Attendant - Autorisations basées sur les rôles - CTI (couplage téléphonie informatique) - Collaboration entre plusieurs utilisateurs - Conférences - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Enregistrements - Extensions virtuelles - Fichiers audio et vidéo bidirectionnels - Filtrage d'appels - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'appels - Gestion des listes d'attente - Groupes d'appel - IVR - Logiciels de VoIP - Messagerie SMS - Messagerie vocale - PBX - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Tableau de bord d'activités - Third-Party Integrations - Transcription des appels - Transfert d’appel ## Intégrations (29 au total) - AgencyBloc AMS+ - ChurchStaq - EBMS - Elexio Community - Global Relay Archive - Greminders - HubSpot CRM - Insightly - Less Annoying CRM - MedicarePRO CRM - MessageWatcher - MinistryPlatform - MirrorWeb - NextAgency - NowCerts ... et 14 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software) - [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software) ## Logiciels similaires 1. [VoIP.ms](https://www.capterra.lu/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [Microsoft Teams](https://www.capterra.lu/software/168668/microsoft-teams) — 4.5/5 (10974 reviews) 4. [Wildix](https://www.capterra.lu/software/218251/wildix) — 4.7/5 (209 reviews) 5. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (465 reviews) ## Avis ### "Very responsive to requests. Has nearly all the features we could want." — 5.0/5 > **Matthew** | *17 avril 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: East of use. Dashboard is very handy, especially with multiple office locations in multiple states. The ability to integrate with our CRM, add notes, hot transfer calls to cell phones when on the way out, etc. > > **Inconvénients**: I wish it had a video conference solution, drag-and-drop on fax feature, as well as a drag-and-drop transfer solution on the dashboard for calls. > > The ability to work with multiple offices in multiple locations and excellent customer support. ----- ### "Great phone choice\!" — 5.0/5 > **Michelle** | *1 avril 2025* | Services financiers | Taux de recommandation : 7.0/10 > > **Avantages**: It integrated with our CRM and they were very responsive > > **Inconvénients**: It was hard to program things, I felt like I always had to get help. > > Very good\! They were very easy to work with and the training was good. ----- ### "We expected more and got less" — 2.0/5 > **Brian** | *15 juin 2022* | Services financiers | Taux de recommandation : 2.0/10 > > **Avantages**: I like that we can get our calls anywhere and our clients can't tell the difference. We work from anywhere we have cell service. We can call clients without having our cell number show up on their phone since most people don't answer a call unless they know the number. > > **Inconvénients**: We were told that the incoming calls would link directly into our client record in our CRM. That doesn't happen. Most times the incoming calls don't even show the callers name. The wireless headsets have been a problem for some of our users. They have replaced the headsets but issues still occur. Callers can't hear us or there is a big delay. ----- ### "Almost the whole enchilada\!" — 4.0/5 > **Josalynn** | *25 octobre 2019* | Gestion des investissements | Taux de recommandation : 10.0/10 > > **Avantages**: The dashboard that the company provides is great. I use it daily, and have introduced others in my company to it and they are beginning to use it all the time, too. I like the call feature that I can just copy a phone number from our CRM to the dashboard and hit call and the phone will automatically start calling the number. That's the big thing that has the other employees here using it besides the faxing from the dashboard. They made that real easy and the bookkeeper uses it all the time. Besides that, the app on the android is easy to use. We've implemented it with one of our remote employees, and we also wrote it into our emergency plan for use during times when we cannot get to our office due to some emergency. > > **Inconvénients**: I was hoping the chrome extension would work already. I know I'm already used to copying and pasting from our CRM into the call box in the dashboard, but I was really hoping the "click to call" feature was working for our office because most of our professional staff does not use the dashboard, and that would help them immensely. But, you win some and lose some. The other thing is it'd be nice if I could manage the extension setup on the phones, but I'm alright with having to go to them all the time to update them. > > The overall experience has been fantastic. I've had to have a bit of a difficult setup for our phones, because each employee has their quick keys setup depending on their position in the company and who they interact with the most. On top of that, we had a couple employees become remote - so we had to rearrange the extension numbers for a handful of the phones. It took a few times to get it right, but the Intulse team was great in helping get it all figured out and working. We also really like the special toggle button they gave our admin team for when we have to close for a day or afternoon. It lets us toggle on/off a special voicemail message that explains our temporary close for the day just the way my boss wants it. ----- ### "Helped cut down costs and saved time" — 5.0/5 > **Lauren** | *13 novembre 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The integrations have saved me an incredible amount of money. Running a small business, expenses are always top of mind but during this initial growth phase, it can be difficult to find a new salary in the budget to help manage the growing administrative burdens. I made it a point to build our tech stack based on integrations between platforms so automation could replace the need to invest in more human capital. Its integrations with my other platforms has allowed me to be more productive at a fraction of the cost of hiring a new admin. And speaking of costs, they are not the only VoIP provider I vetted that could integrate with other platforms. But they were by far the most flexible and competitively priced for more value than I had anticipated. Frequent update and new features is another great pro to this company. As I mentioned, they are really very responsive to feedback and I've seen multiple updates in the past 8 months that solved minor issues I found and more. Can't wait to see what comes next. > > **Inconvénients**: The mobile app may be the only thing I feel needs work. A recent update was just released though and I haven't had a chance to fully explore the upgrade. But to be able to use the virtual phone through my cell phone without any degradation in call quality would be a tremendous positive for me and I'm frequently on the road. > > I found Intulse when our business experienced a significant uptick in call volume after securing a marketing agreement with a strategic partner. This presented new challenges since our employees mostly work out of separate offices or remotely. We needed to streamline communication between remote team members and track all client contact quickly and easily so that clients and leads did not fall through the cracks. With Intulse integrating with our CRM, our team was able to take on more client call volume regardless of their location, all while cutting down the time needed to find and manage that client's record and notes. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/161865/intulse?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/161865/intulse) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées