--- description: HENO : qu'en pensent les utilisateurs ? Lisez les avis clients sur HENO, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HENO - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour kinésithérapeutes](/directory/30596/physical-therapy/software) > [HENO](/software/161918/heno) # HENO Canonical: https://www.capterra.lu/software/161918/heno Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/161918/heno?page=2) > Une solution unique pour tous vos besoins de gestion de cabinet PT/OT (physiothérapie et ergothérapie) avec EMR, planification, facturation, marketing, statistiques analytiques et autres \! > > Conclusion : 48 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HENO ? Physiothérapeute, ergothérapeute, orthophoniste et massothérapeute ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 48 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: HENO - **Pays**: Orlando, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 99,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Bibliothèque d'exercices - Conforme HIPAA - Dossier médical informatisé et partagé - Emplacements multiples - Facturation - Facturation médicale - Gestion de cabinet - Gestion des assurances - Gestion des documents - Gestion des dossiers patients - Gestion des plans de soins - Gestion des rendez-vous - Gestion des réclamations - Gestion des stocks - Graphiques - Notes SOAP - Notes sur l'évolution - Planification de traitement - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Pour la kinésithérapie - Rendez-vous récurrents - Replanification - Suivi de la progression - À des fins médicales ## Intégrations (4 au total) - CardConnect - InterFAX - Oracle Service - pVerify ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour kinésithérapeutes](https://www.capterra.lu/directory/30596/physical-therapy/software) ## Catégories connexes - [Logiciels pour kinésithérapeutes](https://www.capterra.lu/directory/30596/physical-therapy/software) - [Logiciels de santé au travail](https://www.capterra.lu/directory/30814/occupational-therapy/software) - [Logiciels de gestion pour cabinet médical](https://www.capterra.lu/directory/20029/medical-practice-management/software) - [Logiciels de rappel de rendez-vous](https://www.capterra.lu/directory/30997/appointment-reminder/software) - [Portail des patients](https://www.capterra.lu/directory/30857/patient-portal/software) ## Logiciels similaires 1. [Fusion](https://www.capterra.lu/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [WebPT](https://www.capterra.lu/software/92920/webpt) — 4.2/5 (479 reviews) 3. [Nookal](https://www.capterra.lu/software/190479/nookal) — 4.6/5 (89 reviews) 4. [OptimisPT](https://www.capterra.lu/software/135714/optimispt) — 4.5/5 (62 reviews) 5. [Jane](https://www.capterra.lu/software/178984/jane-app) — 4.8/5 (494 reviews) ## Avis ### "Heno - the ALL in ONE solution every therapy companies needs\!" — 5.0/5 > **Justin** | *24 octobre 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use - my staff have been able to learn Heno in the matter of minutes. Quickly schedule an appointment with 1 click and name search , check eligibility, collect copays, Auto Posting for electronic payments, instant messaging to contact staff in other locations, faxing, daily reporting to show the office productivity (cancel, no show %, amount collected cash/credit/check along with the full outcome how much money we made). This is the most adaptable software we have used where you can customize it to meet your needs and help streamline your staff process and save time to create a better patient experience. > > **Inconvénients**: I don't have any cons but I will say the software team is always implementing new/updating options to make it even easier to use and navigate and help streamline my practice. > > Heno has been the best EMR system we have used. I do all the hiring and training in our busy outpatient PT practice with 40 + new patient evaluations per a week. So being able to have a program that is super easy to use and quick to train someone was ideal. Having everything all in one place doesn't just make my life easier it makes my staff be more efficient and cuts monthly costs down. Heno has scheduling, billing, faxing, documentation, marketing, reporting, patient online portal (they can schedule, make payment), email/phone/text appointment reminders, General Store (for wellness and or self pay items that is seperate from the insurance billing), along with graphs to see how many physician referrals you get per week/month/year. ----- ### "owner of clinic and establishing and using of Heno" — 5.0/5 > **Brad** | *25 juin 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: ease of use. Responsiveness of the staff when issues arise that get resolved quickly and always have f/u meetings to make sure I was satisfied > > **Inconvénients**: There really isn't anything I can say I dislike about Heno ----- ### "Wanted to love it, left very disappointed" — 2.0/5 > **Nathan** | *28 février 2022* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: The ability to manage your practice with one software was a huge pro for us, which is why we decided at the time to switch from WebPT to HENO. In some aspects, such as behaving like a CRM, with the ability to set reminders, it did accomplish this task fairly well. > > **Inconvénients**: I worked with my biller for several weeks to try to work out the kinks in the billing software and clearinghouse, to no avail. Customer support was unavailable to work with us on this in a timely fashion, which ended up putting us in a significant cash-flow pinch. Additionally, upon using and attempting to learn HENO, I was underwhelmed by the UI/UX. It was very clunky and much of the language was in engineering-type language, making it more difficult than it needed to be when setting filters, or even figuring out where to upload and store certain documents and documentation. I ended up spending more time documenting than WebPT. I think the worst part about my experience was that we had only used the system for 2 months, were not satisfied with the product, and asked that the contract be voided, only to be met with "sorry you signed a contract." This was a two-year contract that we signed (in retrospect we absolutely should NOT have done this), and had already paid for the transfer of data from WebPT. I did not ask for a refund, only to be let out of the contract, however they held fast, and will not budge. I hate writing reviews like these, however, I believe it to be unreasonable to hold someone in a contract for 2 years after only 2 months have passed. This is a horrible business practice and I hope that the owners consider changing this. At this time I cannot recommend anyone use HENO, even if it's a good EMR, as the customer experience is severely lacking. > > Unfortunately I did not have a good experience overall with HENO. I'm sure the EMR works for some people but it wasn't the right fit for our practice. The customer service, specifically their contract policy, is archaic. (and yes, I should have NOT signed the contract, so I will hold that responsiblity) ----- ### "So much more efficient" — 5.0/5 > **SN** | *26 juin 2024* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: It's so much more efficient. We were wasting so much time with redundant work. I literally have gotten hours of my life back. > > **Inconvénients**: A little more clunky to get through training, with the training modules not in a clear order. > > Excellent. It was a rough, rough transition, but my onboarding specialist \[sensitive content hidden\] is awesome, so patient \& reassuring with our new system \& our learning. ----- ### "Great EMR for PT" — 5.0/5 > **Mike** | *8 mai 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Billing software is easy to use and integrates into clearinghouse well with primary insurance. Billing time is quick and easy to track. Daily notes and HEP tracking is easy to track. Seamless carryover from evaluation to reassessments. > > **Inconvénients**: Secondary insurance not populating in billing ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/161918/heno?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/161918/heno) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées