Avis clients sur YouCanBook.me

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Note moyenne

  • Note globale
    4,6 /5
  • Facilité d'utilisation
    4,6 /5
  • Service client
    4,5 /5

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Logiciel de planning en ligne pour les équipes et les particuliers. S'intègre directement aux calendriers Google, Microsoft et Apple.

En savoir plus sur YouCanBook.me

250 avis affichés

Virginia G.
Preparadora Exámenes de Inglés
E-learning, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/02/2021

"very useful"

Commentaires: I've been using it for almost a year now and I have no doubt that I will renew one more year. It has helped me a lot automating bookings and emails related to these bookings.

Avantages: I like most that it was so easy and nice to work with it. It provides your own website for your customers to make their bookings with you. You can even customize it a little bit, just enough to fit your brand colours but still look clear and easy to use.
You can customize the emails that are automatically sent to people who book appointments.
A Zoom link is automatically created in case you are organizing a videocall and is also automatically sent to your clients.
I love that this app automates so many tedious processes.

Inconvénients: something I do not appreciate is that I cannot sell a number of appointments with a discount, for instance I would like to offer 1 class at X euros and 5 classes offering a discount in price. YouCanBookMe does not offer this option; instead, clients must book (and pay) 5 independent classes with me. That would be a lovely addition to its features.

  • Source de l'avis 
  • Publié le 22/02/2021
Felix O.
Head of Admissions
Gestion de l'enseignement, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/02/2021

"Extremely Positive Experience with YouCanBook.me"

Commentaires: - YouCanBook.me allows us to manage customer bookings much more efficiently, saving us time and money;
- The user interface is intuitive and easy to use and the back office dashboard allows you to seamlessly report on bookings and pick up trends in consumer behaviour;
- As an advanced user with multiple bookings pages, bookable staff and customer types, we have often required the assistance of the YouCanBook.me support team. Without fail, they have been exceptionally helpful and been able to promptly solve our issues. They will usually get back to you within 12 hours and be willing to do a Zoom sync within the next 24-36 hours, calendar permitting.

Avantages: - The ability to link multiple calendars and appointment types to a single URL;
- The ability to customise each booking page with pictures and text in line with the look and feel of our brand;
- The customer support has been truly excellent when we've needed it;
- Extensive customisation around the end-to-end customer journey - including the post-booking page text, calendar invite, follow up emails and reminders;
- Password protection of the booking URL for enhanced security during closed off events or appointments;
- Third party integrations into Zoom which reduces the need to manually send out meeting links.

Inconvénients: - There are not too many cons that I would want to draw out. Further 3rd party integrations would be useful including MS Teams and Adobe Connect;
- It would also be helpful to be able to customise meeting duration for each bookable staff on a single booking page. But again that is a niche use case.

  • Source de l'avis 
  • Publié le 12/02/2021
Roy P.
owner
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    1 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 16/02/2018

"Loved it - but now it does not support Apple."

Commentaires: diary use

Avantages: almost everything. except apple integration. product was easy to use and flexible. great customisation

Inconvénients: We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.

  • Source de l'avis 
  • Publié le 16/02/2018
Rob G.
Producer
Musique, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 13/02/2021

"Good UX and Functionality from a Gradually Improving Company"

Commentaires: Overall, it's a product that I am happy with. My clients are also happy with it. It was simple to start and I'm willing to chalk up my sole hiccup in that area to a growing company with a new product. Support has been great, and I would like to see the improvements continue. It's a great UI with a nice dashboard and admin experience, but in the future I'd appreciate a focus on hiding some of the "back end" style features in the booking customization section.

Avantages: The simplicity and elegance of administering it is my favorite part about the software. Setting up a form was a breeze, and managing the calendar and appointment system was very self-explanatory. No articles needed. Linking it to my other calendars was comparable to competing products. It also seems to offer a good user experience for my clients, from what they have told me. Regarding the company, customer support is very responsive, helpful, and they appear to be improving the software over time. I also appreciate that they have a robust free trial as it gave me a good understanding of what the product offered and to make sure I enjoyed the company's approach to improvement and support.

Inconvénients: Features wise, I feel like the booking process and customization of it could be a little more flexible. It was easy to set up, sure, but we are in an interesting time where customers and leads might be coming from all sorts of different places with lots of different contact preferences and I'd love to see it reflect that more. Also, it may sound minor, but the fields are given abbreviations in {BRACKETS} and such, whereas a product like Typeform just obscures that more "back end" style stuff. I didn't feel like this choice was particularly helpful in this case. Lastly, once everything is running it's great, but when I initially set up my calendars there were a few things that would show up wrong or get de-synchronized (edits on my dashboard don't show properly on the calendar). Support was very quick to help fix this and get it working again, but I thought I'd mention it as the possible caveat to the rest of the onboarding process being so easy.

  • Source de l'avis 
  • Publié le 13/02/2021
Leanne S.
Teacher
E-learning, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/01/2020

"Excellent Tool for Building Schedule!"

Commentaires: This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster. It is worth paying for premium access, and you will find your day-to-day scheduling needs are met!

Avantages: This program offers so many beneficial features, like sending reminders to clients/colleagues/students before and after a booking, setting up separate booking calendars for different needs, and requiring bookees to enter an email or phone number if you desire. I love how it connects directly to my Google Calendar, so when a booking is confirmed, the meeting shows right up on my calendar. I also appreciate how I get an email when a booking has been made, so I have notification ahead of time.

Inconvénients: The only drawback to this program I found is that for full accessibility, the user would need to pay on a monthly basis. I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar. Because I do find this program so helpful for professional scheduling and absolutely worth the money, I chose to pay for the monthly version.

  • Source de l'avis 
  • Publié le 12/01/2020
Lorri D.
Owner
Services financiers, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 23/02/2021

"This has been an amazing product for taking the hassle out of scheduling."

Commentaires: So far it's been great. I've been using it for about 3.5 years with no problems. It does everything I ask of it.

Avantages: I love that it allows me to set custom times and meeting types in my calendar. I can limit some scheduling times to virtual, some to in person, and clients and prospects can book the type of meeting that is most appropriate for their needs.

Inconvénients: Learning how to set this product up was not super intuitive. I'm not sure I would have figured it out on my own. However, the team at You Can Book Me took me through a great orientation and was extremely helpful when it came to customizing the product for my needs.

  • Source de l'avis 
  • Publié le 23/02/2021
Lisa J.
CEO
E-learning, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/02/2021

"An Online Scheduler That Meets All Needs"

Commentaires: It serves all my needs. There is nothing lacking in this software. Customer service is also fantastic.

Avantages: I love the fact that I can create multiple booking links for different needs and keep all links separate. This keeps my booking pages clean and removes confusion for the booker.

Inconvénients: You need to create code to personalize or hyperlink text in the booking heading. This is easy enough but a bit annoying and time-consuming.

  • Source de l'avis 
  • Publié le 18/02/2021
Josue L.
Consultant Nafta Region
Ressources humaines, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/08/2019

"I can't live without it"

Commentaires: I honestly can't think of my workflow without it.

Avantages: It's easy to use and effective, as an administrator, the set-up is a breeze, and for the users, it's really easy to get a hold of the service, there are a ton of features you can customize, from the fields your client has to fill, to the custom email/text notifications you can get.

Inconvénients: The UI can get some upgrades, and it would be nice to have more stock themes options.

  • Source de l'avis 
  • Publié le 05/08/2019
Kathy P.
Business Coaching & Consulting
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/11/2019

"Love YouCanBook.me"

Commentaires: Overall, I use this for client scheduling and have recommended it to my clients & students. Even their free level has loads of features that are paid ones in the others

Avantages: I love it! Lots of great features- syncs with my Google Calendar, I can accept payments and have separate scheduling for different services.

Inconvénients: I run a monthly Mentoring group that opens mentoring for 1 week out of the month only. It won't accommodate this with multiple mentors schedules.

  • Source de l'avis 
  • Publié le 19/11/2019
Michiel K.
Marketing
Sports, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/12/2020

"Starttijden reserveren met YouCanBook.me"

Commentaires: Wij gebruiken het om publieksstromen in coronatijden te reguleren. Ik kan niet anders zeggen dan dat YCBM doet wat het moet doen. Aanrader.

Avantages: Simpele, heldere installatie en implementatie
Uitstekende handleidingen
Snelle en goede support
Lage kosten

Inconvénients: Er kunnen per boeking maximaal 50 deelnemers worden opgegeven.
Zou fijn zijn als het system zou aangeven hoeveel plaatsen per tijd beschikbaar zijn.

  • Source de l'avis 
  • Publié le 21/12/2020
David F.
Counselor
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/09/2020

"YouCanBookMe online calendar is a must for my business"

Commentaires: Having used YouCanBookMe for almost four years now, it is so easy for me to add my personal calendar link in an email message or to a web site so that people can schedule themselves. So much is being done online now and people are both accustomed to these kinds of tools and many prefer them, so having affordable access to such a capability helps me tremendously in conducting business. I have had some trial and error with simply not knowing I needed to put certain custom fields in the body of a message I have designed (for instance, the ability to cancel or reschedule right from the confirmation email). But that was very easy to figure out and change. Overall, this is a must-have for the work I do. I have not tried any other similar products because once I started using this I did not want to even think about replicating my design and functionality somewhere else. And the price has always been right.

Avantages: If you are looking for a way for customers, clients, prospects...anyone, really, to hop on your calendar without the back and forth of trying to figure out when each of you is free, an automated online tool like YouCanBookMe is a bonus. It is very modestly priced, especially for the flexibility one has in setting it up with multiple features. I like that as long as I keep my Google calendar up to date, I can count on not having time conflicts. I like that I can give schedulers choices of different services to book and that I can customize the screen separately for each service. I also like the ability to duplicate a setup to create a new service to be scheduled without having to start from scratch.

Inconvénients: I wish it was a little easier to design how the output screen looks after detailing what questions a user is to answer in order to schedule an appointment. I have often wanted to move things around a bit, add spacing and divisions between page content, and even make some small specification about what a finished confirmation email might look like. You could say that the page forms need to be made to look more modern and place some emphasis on design elements.

  • Source de l'avis 
  • Publié le 24/09/2020
Martin V.
Owner, Manager
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/10/2019

"Customers control bookings - Makes my life easy!"

Commentaires: Overall very good indeed. I credit YouCanBook.Me with making my booking system relatively easy for my clients and as a consequence helping to make my business one of the top Driving Schools in the area.

Avantages: Easy to set-up with availability dates/times, required info etc. Links directly to my calendar so when a client books, reschedules or cancels a driving lesson the calendar updates very quickly. I also get a pretty much instant alert that my calendar has been updated. Very affordable.

Inconvénients: 1) That the timezone is limited to "Pacific- Auckland" - Some clients read this as the place of business. Would much prefer either just "New Zealand" or ideally (but understand how this could be difficult) "Manawatu" being the region, or "Palmerston North", being the city. Alternatively, just the ability to hide the timezone altogether would work. 2) Unless it is "hidden" and I haven't yet found or understood it... the fact that my clients have to make individual bookings and fill in all the required details each time. Would be good for them to be able to enter a simple reference code* that they can enter on subsequent bookings populating all fields containing contact details, name, phone, email but editable for at least, in my case start venue. May be each field could have the option, originally set by the administrator, to allow the field to be initially populated with previous details but still editable by the client. *(Reference number to allow pre-population of previous details - Ideally something that could be customised - may be upto 3 /4 letters that remain the same and a 4-5 digit number that increments for each booking, EG REDS0001, REDS0002 etc.)

  • Source de l'avis 
  • Publié le 16/10/2019
Sara S.
Academic Advisor
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/07/2019

"Absolutely a Life Saver!"

Commentaires: 10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.

Avantages: Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.

Inconvénients: Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.

  • Source de l'avis 
  • Publié le 17/07/2019
Zeljka D.
Writing Centre Director
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/10/2020

"Easy to use software with a brilliant customer support."

Commentaires: YouCanBook.me has a brilliant customer support. I have contacted them with many issues (these issues had to do with me not understanding certain features) which were explained to me and solved within a very short time. I have felt very well supported from the start.

Avantages: As an administrator of the software, I can vouch that this software is extremely easy to use and it is very easy to set up, and later edit, the necessary features. There are lots of helpful videos and instructions on how to do it, too, and they are very focused, detailed, and easy to understand. However, we wanted a software that is convenient for our customers, too, especially in cases where they are not very comfortable with technology. It has proved to be very accessible and bookings can be made very easily. Visually, the booking page is is both well-designed and clear.
An important thing to add - customer support is excellent!

Inconvénients: The feature I miss the most is being able to set up meetings of different durations during the day, in one calendar. I know it is possible if the calendar is divided into sections, but I'd like to see an easy way - being able to have different meetings in one page. However, this is a minor issue.

  • Source de l'avis 
  • Publié le 08/10/2020
Joshua M.
Manager of Customer Onboarding
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/09/2019

"YCBM review"

Commentaires: Overall really good! Affordable and handles the scale / volume of bookings we get.

Avantages: It is easy to use and also the support / customer success team is really good about getting back to us. We are investing more in YCBM to an additional customer facing team. I like they we pay per head count not per calendar profile.

Inconvénients: It has been a bit challenging getting our data and reporting dashboard put together. There seems to always be some discrepancies in the web hooks that we get from zapier and those we pull ourselves right into our data warehouse. Also, I wish there were an easy way to identify that the booking occurred and is complete. We are under the assumption that if it was not cancelled or re-booked then it was complete. However, if a customer no-shows the meeting, we are relying on my team member to press the cancelled link then go and log the call this is a bit manual. Also, the calendar takes a long time to load when we integrate it on our website moz.com/walkthrough/personalized. load speed is not the best customer experience. Probably nothing to do with the tool but we have a high cancellation rate and I do not understand why

  • Source de l'avis 
  • Publié le 17/09/2019
Tim S.
Founder
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 12/11/2019

"Great for most uses"

Commentaires: It's been positive overall. We're still using it, although a few times we've looked for alternatives that could serve us better, but so far we haven't really found one.

Avantages: There's a lot of features that are more than sufficient for most people. We especially like the automated follow-ups and all the integrations with Zapier.

Inconvénients: We have a team of people who are booked for consultations through YouCanBook.me. It works ok for our purposes, but we're regularly bumping into limitations for teams. We also wish we could use time-sensitive coupons for discounts on our consulting sessions with the service.

  • Source de l'avis 
  • Publié le 12/11/2019
Elizabeth R.
Office Administrator
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/09/2019

"YouCanBookMe is a great time saver!"

Commentaires: We looked at several different online booking services and even changed to another one briefly when we were using Office365 (YCBM did not integrate with Office at the time, unsure if they do now or not) and came back to YCBM immediately after deciding to switch back to Google Suites. The online support is very responsive, despite being an ocean away, are friendly and very helpful.

Avantages: Before YCBM we were booking appts manually over email of the phone. This software has freed up so much time and allowed clients to easily book appointments for the time that works best of them. I like being able to specify different notification recipients based on booking link, and the ability to have more than 1 booking link per calendar with different menu choices, delays, etc.

Inconvénients: Most of the features work well and are useful. I would like the ability to add padding to only one end of a booking, not both sides, as when all meetings have it on both ends you end up with double padding for all meetings and too much free time that is not bookable. I would also like the ability to customize notifications based on the meeting topic.

  • Source de l'avis 
  • Publié le 12/09/2019
Khayra B.
Personal Branding Coach
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/02/2020

"What admin pains?"

Commentaires: When I got my virtual assistant, I didn't have much typical things for them to do because YCBM already did it alllllll. So we could instead work on upping the actual services than the admin stuff.

Avantages: It was a pleasure to configure my booking system along with what happens after for reminders, notices, and if-then workflows... and then how I connect it with Zapier? I used the word PLEASURE, bubu!
The saving feature is intuitive, the interface is so smooth and comforting. And teal is my favorite color.

Inconvénients: Not enough Zapier connections. They're working on it!

  • Source de l'avis 
  • Publié le 13/02/2020
Jane H.
Franchisee
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/09/2019

"The Day My Business Went Professional!"

Commentaires: We jumped onboard at the beginning 10-11 years ago and have never looked back. It's been the best thing I've ever done in my business. Thank you! In two words 'Brilliant and life-changing'

Avantages: The user-friendly interface, the ability to integrate onto my website, the aesthetic appeal, the functionality, the seamless integration with calendars like Google and the ease in which one can change, reschedule and cancel appointments without missing a beat.

Inconvénients: Probably the change to the new platform where I can no longer change the button text. I'm not entirely sold on the new interface in the back end. Oh yes, I would appreciate if the calendar profiles on the dashboard were able to be arranged in some order either folders or alphabetical or as they're opened. It was easier the older way. I am under-utilising all the features I'm sure but I certainly get my money's worth with what I do with it.

Réponse de l'éditeur

envoyé par YouCanBook.Me le 03/10/2019

We love hearing we helped your business go pro! Thanks for the feedback about the dashboard - this is something we're taking a look at presently.

  • Source de l'avis 
  • Publié le 21/09/2019
Brandon R.
CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/11/2019

"Couldn't Live Without Youcanbook.me"

Commentaires: It's been great and a major component to our day to day management of our business

Avantages: First off, I love that it's easy to use and setup and modify. It's great for teams and I think the two unique things I like about it most is that out of all the other automated booking calendars, this one definitely looks the best and is easiest for the booker to use when on mobile phones. I also love how it lets me see what people text back to the system which I don't think any other system does. That's super helpful.

Inconvénients: It's all good. No cons to mention. No complaints

  • Source de l'avis 
  • Publié le 12/11/2019
Nick A.
District Staff Development Coordinator
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 20/09/2018

"Great for Letting Others Schedule Your Time"

Commentaires: Overall it was an effective application. I was able to find some workarounds or mess with how I created my blocks of time to best match my schools schedule. Teachers found it simple as an enduser to book time with me. Beats keeping track of everything yourself!

Avantages: Love the layout and design with this application. Nice modern and sleek templates. I am able to create a schedule, customize colors and layout design, and then share a link out with others to be able to book times with me. There are some settings customization options that help. For me, I used YouCanBookMe so that teachers can schedule meeting times with me without the need to go back and forth through email. Love that it syncs to Google Calendar that way I can stay on top of everything via my mobile phone.

Inconvénients: This was a deciding factor for me. Unfortunately, being in the school setting, you have to pay a little price to get some better customizing features. One of which is the ability to create a truly custom schedule that isn't every 15/30/45/or 60 mins. For me, class periods are not equal time frame. I also need the ability to build in hall time, which isn't possible unless I pay for all of the premium features. I wish this was something that was offered to begin with.

  • Source de l'avis 
  • Publié le 20/09/2018
Michael K.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/02/2019

"Best Scheduling Software"

Commentaires: The best aspect is clients have direct access to the schedule, they can reschedule through a link. Your time is not taken up with scheduling, rescheduling. The clients can pay online, or not. That is up to how you set up the options. As the owner you can setup a lot of different options for clients schedules.

Avantages: The flexibility of the software is great. As a business owner you can have different start times for each day, email or text reminders for patients. The software synchs with Stripe for online payment. Buffers can be created for scheduling. This all works with google calendar, so you create your calendar, and link it with youcanbookme.

Inconvénients: The initial set-up can be a bit challenging, there are plenty of online tutorials and online support. Once it is up an running, you dont have to touch it! There have been a couple of occasions where it would be nice to block a client. This would be similar to blocking robocalls on your cell phone.

Réponse de l'éditeur

envoyé par YouCanBook.Me le 05/09/2019

Thanks for your review, Michael! It's good to hear you've been able to set-and-forget your online scheduling setup.

  • Source de l'avis 
  • Publié le 26/02/2019
Aaron C.
Owner Operator
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/05/2018

"Powerful booking system, highly customisable, great UI and very, very good value for money"

Commentaires: Functionality
Customisation
Ease of use
Value for money

Avantages: I have trialed a number of booking systems costing for a month. Youcanbookme beat them all and is a fraction of the price. The level of customization afforded in communicating automatically with your customers is quite simply awesome. You can integrate HTML and apply logic arguments through the use of mailmerge codes to speak to different customers automatically in different ways depending on the nature of their booking saving you time, effort and giving an efficient and impressive service to your clients. The UI was a bit creaky originally, but has been recently updated and is now very slick indeed.

Inconvénients: This is a basically a very sophisticated calendar API with a load of automatic messaging functionality bolted onto it. It is not a database which is missing a trick quite frankly. Youcanbookme should probably publicise the really clever aspects of their system better, can take a bit of digging to find the juicy stuff

  • Source de l'avis 
  • Publié le 01/05/2018
Julia C.
Executive Director
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/09/2019

"Effective and Affordable"

Commentaires: All academic advisors on our campuses use YCBM - students can book advising appointments online, anytime. We also utilize YCBM for students to book their orientation sessions, new student appointments, and prospective student appointments. We have been using YCBM for six years and have not considered moving to any other platform.

Avantages: Ability to easily customize for our different student populations, needs of academic advisors and other staff. It has increased our efficiency and productivity, and other offices on campus now also utilize YCBM. Great platform that we can also afford!

Inconvénients: Recently removed compatability with HTML / CSS and moved to Markdown for customizing bookings. We're still able to accomplish what we need, but miss how HTML allowed us to fully customize everything! However, I imagine it's likely more user-friendly for others who did not know HTML/CSS.

Réponse de l'éditeur

envoyé par YouCanBook.Me le 03/10/2019

We're delighted to hear from a user of six years, Julia, thanks for letting us know how much you and Northeastern State relies on us.

  • Source de l'avis 
  • Publié le 24/09/2019
Jeff R.
VP of Sales
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/09/2019

"Excellent value"

Commentaires: Overall the benefits are great. We have reduced the amount of back and forth scheduling emails significantly. We also minimized the number of missed meetings by customers. In addition, we are able to allow new leads on our website to schedule a time immediately which increases our lead conversion rates.

Avantages: My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization.

Inconvénients: There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements.

  • Source de l'avis 
  • Publié le 10/09/2019