---
description: OneSignal : qu'en pensent les utilisateurs ? Lisez les avis clients sur OneSignal, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneSignal - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [e-mail marketing](/directory/30013/email-marketing/software) > [OneSignal](/software/163452/onesignal)

# OneSignal

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> L’engagement omnicanal des clients confère aux marques axées sur le mobile le pouvoir de fidéliser leurs clients grâce à des messages personnalisés multicanaux.
> 
> Conclusion : 106 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise OneSignal ?

Les spécialistes du marketing, les chefs de produit et les développeurs des entreprises axées sur le mobile peuvent ainsi personnaliser leurs messages marketing et transactionnels multicanaux sur mesure, sans avoir à consacrer trop de temps à l’ingénierie.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 106 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: OneSignal
- **Pays**: Mountain View, É.-U.
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 9,00 $US
- **Type de licence**:  (Version gratuite disponible)
- **Prix**: OneSignal propose une formule gratuite ainsi que plusieurs formules payantes à partir de 9 $/mois, auxquelles s’ajoutent les tarifs d’utilisation des canaux.
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Albanie, Allemagne, Andorre, Arabie saoudite, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bosnie-Herzégovine, Brunei, Brésil, Bulgarie, Cambodge, Canada et 86 de plus

##  Fonctionnalités

- A/B Testing
- Actions découlant d'un événement
- Alertes/Notifications
- Analyse des campagnes
- Analyse visuelle
- App Notifications
- Automatisation du marketing
- CAN-SPAM Compliance
- Campagnes de drip marketing
- Champs personnalisables
- Communication multicanal
- Envoi de SMS en masse
- Gestion de l'expérience client
- Gestion de la communication
- Gestion des abonnés
- Gestion des campagnes
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des modèles
- Historique des clients
- Logiciels d'expérience client
- Marketing multicanal
- Messagerie planifiée
- Mobile Optimization
- Modèles personnalisables
- Notifications push
- Notifications web
- Personnalisation
- Personnalisation de messages
- Planification des campagnes
- Prise en charge de plusieurs langues
- Rapports et analyses
- Rapports et statistiques
- SMS Marketing
- SMS Notifications
- Segmentation
- Segmentation de la clientèle
- Suivi de l'engagement
- Suivi des conversions
- Suivi des e-mails
- Suivi des interactions
- Tableau de bord d'activités
- Third-Party Integrations
- e-mail marketing
- Éditeur WYSIWYG

## Intégrations (13 au total)

- Adobe Analytics
- Amplitude
- Blueshift
- Bubble
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Microsoft Visual Studio
- Mixpanel
- Segment
- Shopify
- WordPress
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software)

## Catégories connexes

- [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software)
- [Notifications push](https://www.capterra.lu/directory/30969/push-notifications/software)
- [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software)
- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software)

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4. [Customer.io](https://www.capterra.lu/software/174023/customer-io) — 4.7/5 (87 reviews)
5. [SendPulse](https://www.capterra.lu/software/146369/sendpulse) — 4.6/5 (773 reviews)

## Avis

### "Push notification central" — 5.0/5

> **Tomás** | *2 juin 2024* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: I found One Signal to be the best option for getting started with push notifications. They provide an excellent, documented SDK for almost any programming language and platform where your project is running. New features were always in place to provide more functionality, and any adjustments needed during the setup process were both easy and valuable.
> 
> **Inconvénients**: For Latin American markets, using WhatsApp is necessary when communicating with your clients. It is a very competitive channel, and the users are often more oriented to be notified and contacted regarding sales and promotions through this channel. This integration is not easy to use in One Singal, even thought they are working to keep up with the competition.
> 
> Excellent; I would recommend that any developer considering using and integrating web, mobile, SMS, or email notifications in their projects look at this platform. You would certainly have your preferred environment covered by their SDK, and the flexibility of the pricing makes it a no-brainer.

-----

### "Multi-channel Messaging Program of 2025: OneSignal" — 4.0/5

> **Andrew** | *17 avril 2025* | Design | Taux de recommandation : 10.0/10
> 
> **Avantages**: OneSignal is a reliable customer engagement platform that support in-app messages, push notifications and SMS in one central repository.
> 
> **Inconvénients**: I slightly dislike that OneSignal free tier allocates less advanced customer engagement features compared to paid plans.

-----

### "Onesignal - The Popular Among All" — 3.0/5

> **Sonu** | *15 avril 2021* | Marketing et publicité | Taux de recommandation : 3.0/10
> 
> **Avantages**: Onesignal has wide support to almost all kind of platforms, So if you want to use Onesignal for App/Website at the same time this is the best option because they have SDK for every platform and the detailed documentation will help you to implement is quick, They have a WordPress plugin to make your task easy if you are a blogger
> 
> **Inconvénients**: They promised that it will be free for lifetime when I started using OneSignal. It was I think 2016 and since then I gained 70K subscribers then they set the limit of 3)K and then 10K so it just they offered fake promise I guess, If I move to any other platform I lose 70K users otherwise pay for it.
> 
> Initially, it was good, i integrated one signal with App and web but when they announce it's not free things got very difficult and I moved to Truepush

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### "Great experience" — 5.0/5

> **Paulina** | *24 décembre 2025* | Médias de diffusion | Taux de recommandation : 9.0/10
> 
> **Avantages**: It’s a great computer program with excellent customer service and innovations that are frequently incorporated into the programming
> 
> **Inconvénients**: Nothing because everything works really well and the Customer Services excellent even when there is a problem they help you out

-----

### "Robust Tool for Enhancing Cross-channel Campaigns" — 5.0/5

> **Joy** | *28 avril 2025* | Design | Taux de recommandation : 10.0/10
> 
> **Avantages**: OneSignal makes it easy to reach customers through mobile and web applications that get enhanced via push notifications, live chat, SMS and social media messaging.
> 
> **Inconvénients**: Ever since I implemented OneSignal, I have never failed to accomplish my customer engagement needs.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/163452/onesignal)

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