--- description: Octorate : qu'en pensent les utilisateurs ? Lisez les avis clients sur Octorate, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Octorate - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Octorate](/software/168722/octorate) # Octorate Canonical: https://www.capterra.lu/software/168722/octorate Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/168722/octorate?page=2) > Solution tout-en-un conçue pour gérer la fréquentation, les prix et la disponibilité de l'ensemble des canaux de réservation et des établissements. > > Conclusion : 33 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Octorate ? Octorate offre une solution tout-en-un conçue pour les installations d'hébergement, assurant la gestion des activités de réservation en ligne à partir du positionnement de leurs offres sur plus de 120 plateformes internationales. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 33 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Octorate - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 30,00 € - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, italien, portugais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Analytique des canaux - Automatisation du marketing - Base de données de biens - Booking Management - Carte du site - Communications avec les invités - Comptabilité - Distribution multicanal - Entrée et sortie des invités - Facturation - For Hostel/Dorm Managers - Gestion de l'expérience invité - Gestion de la communication - Gestion de la réception - Gestion des avantages - Gestion des biens - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des commandes - Gestion des contacts - Gestion des documents - Gestion des leads - Gestion des opportunités - Gestion des partenaires - Gestion des recettes - Gestion des réservations - Gestion des réservations de site - Gestion des stocks - Gestion des tâches - Gestion des tâches ménagères - Intégration GDS et OTA - Inventaire des salles - Mesure des performances - Notes de réservation - Optimisation des prix - Paiements en ligne - Point de vente (PDV) - Portail des partenaires - Rappels - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Réservations en ligne - Self Check-In/Check-Out - Support client - Tarification dynamique - Third-Party Integrations - Traitement des paiements ... et 4 fonctionnalités supplémentaires ## Intégrations (4 au total) - Nexi - Stripe - Stripe Billing - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Gestion des canaux](https://www.capterra.lu/directory/30678/channel-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.capterra.lu/directory/31615/hotel-channel-management/software) - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.capterra.lu/software/211768/doorloop) — 4.8/5 (704 reviews) 3. [Buildium](https://www.capterra.lu/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 4. [ResMan](https://www.capterra.lu/software/135182/resman) — 4.6/5 (601 reviews) 5. [Entrata](https://www.capterra.lu/software/20372/entrata) — 4.6/5 (444 reviews) ## Avis ### "Best App ever to manage your B\&B" — 5.0/5 > **Sabri** | *19 juin 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It totally changed my life\! Very easy to work with. Reliable and stable Very good back office and support Price/quality just perfect > > **Inconvénients**: Nothing There isn’t anything I dislike actually > > I work with that app for about 9 years now. They’re flexible and always helpful when I needed some support. I had a look around and couldn’t find another party that offers the same services at a reasonable price. ----- ### "Lots to complain about" — 4.0/5 > **Utilisateur vérifié** | *21 mai 2019* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: It's a sensible, logical, and visually efficient system that would be perfect if it actually worked as well as it ought to. As an Italian company they also provide support for reporting to the Italian authorities and electronic receipts and other features specific to this country, which is a huge time saver. > > **Inconvénients**: Well, lots of it doesn't work as it should and it's difficult to get help. Their documentation is often outdated, not translated, or simply doesn't work. The big issue, which has been stated here before, is that their support is terrible. I'll ask multiple questions that only get partially answered after days, and sometimes weeks - some questions have never been answered and I've simply given up asking. We also had connectivity issues at the start which lead to overbookings and price discrepancies. After almost 9 hours that we weren't responded to for this emergency we suspended our own listing on Hostelworld to contain the damage. They deny any responsibility saying that they jumped right on the problem (actually after 9 hours I jumped on it and it took them another week with us unable to receive any reservations). Despite the loss of revenue, the amount of time and aggravation and stress all the issues caused they would never think to even offer 1 cent of a discount as a way to show that our experience isn't normal. Unfortunately, this is typical customer service in Italy and culturally they just don't think anything is their responsibility. We have 2 or 3 channels that remain unconnected. We have a handful of unanswered questions and every few days another support issue. However, they are so slow to respond, and so incomplete with their responses, that you don't want to overload them with issues. So you basically just give up and accept it for what it is. > > If I didn't need the Italian based features I would never have chosen them and if I could get the same features with a different company I would ditch them in a second. Unfortunately, they have a stereotypical Italian lack of customer service. ----- ### "Disastrous Experience – No Support, Broken Promises, and Terrible service." — 1.0/5 > **Immanuel** | *3 mai 2025* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Basic channel manager functionality works – syncing availability and bookings between OTAs like Booking.com and Airbnb is generally reliable. > > **Inconvénients**: Total lack of support and accountability – I was constantly ignored or misinformed for weeks, with no clear resolution or ownership from the team. Chaotic communication – I dealt with multiple people, none of whom followed through, and often contradicted each other. False promises – I was repeatedly told something would be delivered “tomorrow” or “soon,” and it never was. Terrible booking widgets – Outdated, clunky design that doesn’t belong on a modern website. No working examples – They couldn’t show a single attractive website using their system, which says a lot. Wasted time and lost money – Over 6 weeks lost, during peak season, simply trying to get basic API access. > > I’ve been a customer of Octorate for years, and I’ve never experienced such an unprofessional and damaging process as I have over the past 6+ weeks. If you need anything beyond their basic default setup, look elsewhere. I’m now migrating to a different provider just to stop losing money. This entire experience was frustrating, avoidable, and completely unacceptable. ----- ### "Best Channel Manager Ever" — 5.0/5 > **Stefano** | *27 août 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: A simple, intuitive channel manager that has developed in a surprising way in recent years, maintaining advantageous prices on other similar products. Calendar function to mark events, spectacular Booking Engine and many functions to facilitate the view of the Hosts. Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available. 100% recommended. > > **Inconvénients**: There is nothing to improve, the Channel is evolving daily. With each new implementation they warn you and have great video tutorials explaining the new feature\! > > Events calendar clearly visible Link to What's App Connection to fiscal recorder Link to billing and so on.... ----- ### "The best " vale x money" Channel manager" — 5.0/5 > **Alessandro** | *8 février 2019* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Vale x money. This Channel manager is actually one of the best "vale x money" software in hotellerie and touristic location. We have been using it for 9 years with success in our hotel. It includes also a simple but useful PMS x small hotels, B\&B and apartments. Very easy to use. Supports a lot of OTAs. > > **Inconvénients**: The only weakness of this software, in its previous release, was, sometimes (happened few times in 8 years...) processing overload which caused slowness in updating rates and availability. But recently, with the new release, this problem disappeared. > > We have a very good Experience with Octorate. We are satisfied and we reccomend this software\! ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/168722/octorate?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/168722/octorate) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées