--- description: Preferred Patron Loyalty : qu'en pensent les utilisateurs ? Lisez les avis clients sur Preferred Patron Loyalty, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.lu/software/78966/preferred-patron-loyalty Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/78966/preferred-patron-loyalty?page=2) > Gérez votre propre programme personnalisé de fidélisation des clients. Reconnaissez les clients pour leurs achats et/ou visites, améliorez le taux de fidélisation et stimulez la croissance de votre entreprise. > > Conclusion : 109 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Preferred Patron Loyalty ? Les PME et grandes entreprises de divers secteurs basées aux États-Unis, au Canada et en Angleterre. Parfait pour les commerçants indépendants, les chaînes de magasins, les communautés et les franchises. Les entreprises B2B et B2C. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 109 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Preferred Patron Loyalty - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 29,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Australie, Bahamas, Canada, Irlande, Philippines, Porto Rico, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Alertes de compte - Alerts/Escalation - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Base de données de clients - Carte de fidélité - Cartes de fidélité - Communication multicanal - Contrôles/Permissions d'accès - Engagement des clients - Enquêtes et feedback - Formulaires personnalisables - Gestion de l'expérience client - Gestion des abonnements - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des comptes - Gestion des contacts - Gestion des enquêtes et sondages - Gestion des modèles - Gestion des promotions - Gestion des récompenses - Historique des clients - Importation et exportation de données - Intégration des employés - Intégration des médias sociaux - Logiciels d'expérience client - Messagerie SMS - Modèles personnalisables - Notes et commentaires - Personnalisation - Planification - Planification de l'édition - Prise en charge de plusieurs langues - Promotion sociale - Rapports et statistiques - Répertoire de membres - Score "health score" - Suivi de l'activité des clients - Suivi de l'engagement - Suivi des interactions - Suivi des plaintes - Suivi des problèmes - Suivi et analyse de l'utilisation - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ... et 13 fonctionnalités supplémentaires ## Intégrations (18 au total) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) - [Content marketing](https://www.capterra.lu/directory/30796/content-marketing/software) - [Logiciels de gestion des références et témoignages clients](https://www.capterra.lu/directory/30679/customer-reference-management/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) ## Logiciels similaires 1. [Guusto](https://www.capterra.lu/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.capterra.lu/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [Tango](https://www.capterra.lu/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 4. [Smile.io](https://www.capterra.lu/software/169446/smile-io) — 4.9/5 (67 reviews) 5. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avis ### "Thank You, Preferred Patron\!" — 5.0/5 > **Danell** | *5 février 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. > > **Inconvénients**: The tablet interaction with software isn't working like I had anticipated. > > Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us ----- ### "Very reputable Company" — 5.0/5 > **John** | *16 février 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company. > > **Inconvénients**: Nothing that I can think of. Preferred Patron has provided everything I can expect from them and the software. > > My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is \[sensitive content hidden\] . \[sensitive content hidden\] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. \[sensitive content hidden\] is a great asset to Preferred Patron. ----- ### "Preferred Patron is a great reward program." — 4.0/5 > **Cynthia** | *7 avril 2023* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Preferred Patron is a great option for rewarding preceptors that assist with the development of students. It allows them to see that they are valued and we appreciate all that they provide to our students. > > **Inconvénients**: Ensuring that we are maximizing the use of the tool ----- ### "Customized for our use." — 5.0/5 > **Melody** | *14 février 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: The fact that they worked with me to customize the program to work with our free clothing program at the charity. Instead of earning points we are able to give our families points and the can then use the to shop for clothing. Each point equals a dollar so we can also quantify the value to our families. This is really backward for a loyalty program but it was exacly what I was looking forward and the made it happen. The absolute best thing is the customer support they have. \[sensitive content hidden\] is fantastic and responds within minutes, solves the problems and allows us to continue serving our clients. > > **Inconvénients**: I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined. > > It has been absolutely wonderful. Best customer service of anyone we work with. The program rarely has any problems or glitches. Runs very smoothly. I would love for it to work with Salesforce as an api. ----- ### "Satisfied Customer" — 5.0/5 > **Roxana** | *1 juin 2023* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Preferred Patron for almost 10 years. The program has been very easy to learn and implement. I am a very picky consumer, but Preferred Patron has never fallen short of my expectations. Customer support has been absolutely outstanding, especially \[sensitive content hidden\], who is extremely knowledgeable and personable. I have never had any trouble getting in touch with a live customer service representative and they have been incredible fast in answering all my questions. I would highly recommend them to any business in need of keeping track of customer rewards. > > **Inconvénients**: There is nothing negative I can say about Preferred Patron. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/78966/preferred-patron-loyalty?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/78966/preferred-patron-loyalty) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées