---
description: ACCEO Smart Vendor : qu'en pensent les utilisateurs ? Lisez les avis clients sur ACCEO Smart Vendor, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: ACCEO Smart Vendor - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [ACCEO Smart Vendor](/software/172310/acceo-smart-vendor)

# ACCEO Smart Vendor

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> Le système de PDV ACCEO Smart Vendor est conçu pour les commerces de détail à la recherche de fonctionnalités avancées de suivi des clients et de gestion des stocks.
> 
> Conclusion : 32 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ACCEO Smart Vendor ?

Principaux marchés : commerce de détail général, santé, alimentation, animaux de compagnie, cadeaux, vêtements et jardin.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 32 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: ACCEO
- **Pays**: Montreal, Canada
- **Fondé**: 1983

## Contexte commercial

- **À partir de**: 1.095,00 $CA
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site)
- **Langues**: anglais, français
- **Pays disponibles**: Canada

##  Fonctionnalités

- Barcode/Ticket Scanning
- Base de données de clients
- Carte de fidélité
- Catalogue de produits
- Comptabilité
- Comptes clients
- Facturation
- Gestion des bons de commande
- Gestion des cartes cadeaux
- Gestion des clients
- Gestion des commandes
- Gestion des employés
- Gestion des prix
- Gestion des remises
- Gestion des retours
- Gestion des stocks
- Gestion des stocks de la vente au détail
- Historique des transactions
- Intégration comptable
- Logiciels d'expérience client
- Paiements électroniques
- Point de vente (PDV)
- Prise en charge de plusieurs magasins
- Rapports de ventes
- Rapports et statistiques
- Sales Order Management
- Suivi des retours
- Traitement des cartes de crédit
- Écran tactile

## Intégrations (5 au total)

- Omnichannel Personalization
- QuickBooks Online Advanced
- Sage Accounting
- Shopify
- WooCommerce

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software)

## Catégories connexes

- [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software)
- [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software)
- [Logiciels pour jardineries](https://www.capterra.lu/directory/30746/garden-center/software)
- [Logiciels pour bijouteries](https://www.capterra.lu/directory/10061/jewelry-store-management/software)
- [Logiciels pour la consignation](https://www.capterra.lu/directory/30737/consignment/software)

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## Avis

### "Easy to use with great customer support" — 5.0/5

> **Tamara** | *30 avril 2024* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: The initial training sessions were invaluable in providing comprehensive detailed support for getting started. The ease of use is greatly appreciated
> 
> **Inconvénients**: The inability of the search function to find related items. For example, if you are looking for strawberries, it will display "strawberries," but not "giant strawberries" or "organic strawberries" as it only searches in alphabetic order
> 
> Very good. The customer support is fantastic, they are responsive, polite, and easy to communicate with

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### "More user friendly" — 5.0/5

> **Kristy** | *2 mai 2024* | Vente au détail | Taux de recommandation : 7.0/10
> 
> **Avantages**: We were looking for an easy-to-use program that everyone would understand and be able to problem solve on their own.
> 
> **Inconvénients**: Debit machine restarting procedure.  When we first got the system debit restart was quick and easy.  One step.  But now since we had to change and do programming updates, restating is now 10-15mins process. But with 4-5 steps.  My staff still have a hard time figuring it out.  When I am on vacation, this is normally when it goes down and won't restart.  I have made a step-by-step guide for my staff on how to restart but sometimes it will not.  I have had them call in but usually happens after hour and you guys are closed. So, they have to wait for the emergency call back to come in.
The other thing I don't like it doesn't build your Purchase orders. But its not a deal breaker.
> 
> We like this system with all its little quirks.  Once you know how to use it with all the keyboard commands, you will love it. 
From a new employee standpoint, they like that you have the keyboard commands on the screen.  All I have to say is look at the bottom of the screen.  It's very overwhelming but gets easier the more you use it.

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### "ACCEO Smart Vendor can be improved." — 3.0/5

> **SARITA** | *30 avril 2024* | Vente au détail | Taux de recommandation : 4.0/10
> 
> **Avantages**: Sales register is easy to operate.
Report Generator is beneficial.
> 
> **Inconvénients**: 1. Store Transfer can be improved and there should be option to delete store transfer after issuing because sometimes we cancelled store transfers.
2. In stock details there should be two Cloums to enter product price because sometimes we receive item on discount so that it will be easy to keep a track if its discounted item we can sell on good discount.
3. Printers that provided with the smart vendor should be high quality and supported colored and big size labels.
> 
> Overall Experience is good. But smart vendor can be improved, and it can be more user friendly.

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### "ACCEO user friendly" — 4.0/5

> **Nicole** | *30 avril 2024* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: User Friendly
If you understand spreadsheets, its easy to understand how the reports work
Customer Service has always been very helpful to get me up and running when there has been any issues, I truly hope it is NOT sourced out overseas\!\!
IT also listens to my needs and gets things fixed.  
PROMO file...tracking frequent buyer purchases is a Great feature\!
> 
> **Inconvénients**: Being this is the only system I am familiar with, I cannot tell you what I am missing\!
> 
> Been using Smart Vendor at my store for over 10yrs.  First few yrs as a employee, then for the last 10 as the owner.  I appreciate Smart Vendors features as they suit all my needs in reporting, ordering, and POS.  I love that there is a PROMO file in the system that tracks frequent buyer purchases.  Seems other systems do not have this feature as when I talk to others they still track manually.  And I cannot say enough about the Customer Service department.  Sales have always been helpful in what I seek.  IT has been exceptional in assisting me when I need help.

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### "Support Makes the Product" — 5.0/5

> **Nicolai** | *6 mai 2024* | Agriculture | Taux de recommandation : 10.0/10
> 
> **Avantages**: The support team is fantastic, you can have the best product ever but if your support team isn't on top of things then everything falls apart. Smart Vendor's support team is the best I have ever worked with and makes Smart Vendor an incredibly great tool to have.
> 
> **Inconvénients**: Smart Vendor can be slow to implement new features that are desirable.
> 
> Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/172310/acceo-smart-vendor)

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