--- description: Shape : qu'en pensent les utilisateurs ? Lisez les avis clients sur Shape, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shape - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour avocats](/directory/20038/law-practice-management/software) > [Shape](/software/173673/setshape) # Shape Canonical: https://www.capterra.lu/software/173673/setshape Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/173673/setshape?page=2) > Vous pouvez l'essayer gratuitement pendant 14 jours. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Shape ? Des avocats indépendants à la recherche de leur première solution CRM aux cabinets de plus de 100 personnes spécialisés dans le droit pénal, Shape est personnalisable, quelle que soit la taille du cabinet ou sa spécialité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 44 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Shape Software - **Pays**: Irvine, É.-U. - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 119,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Base de données de biens - Base de données de clients - Calendrier en ligne - Catalog Management - Comptabilité - Contacts partagés - Facturation - Fonctions pour gestionnaires immobiliers - Gestion de la communication - Gestion de la conformité - Gestion des admissions - Gestion des applications - Gestion des calendriers - Gestion des candidats - Gestion des centres d'appel - Gestion des clients - Gestion des commissions - Gestion des connaissances - Gestion des documents - Gestion des e-mails - Gestion des emprunteurs - Gestion des flux de travail - Gestion des formulaires - Gestion des leads - Gestion des portefeuilles - Gestion des programmes d'enseignement - Gestion des propriétés commerciales - Gestion des tâches - Gestion du pipeline de ventes - Gestion financière - Historique des clients - Logiciels d'expérience client - Messagerie instantanée - Mesure des performances - Outils de collaboration - Paiements en ligne - Piste d'audit - Planification des rendez-vous - Portail client - Portail libre-service - Portail parent et étudiant - Portail étudiant - Rapports et analyses - Recherche en texte intégral - Recherche/Filtre - Saisie de leads - Suivi des frais - Suivi des interactions - Suivi des présences ... et 39 fonctionnalités supplémentaires ## Intégrations (9 au total) - BombBomb - Clio - Filevine - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Stripe - Zapier ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour avocats](https://www.capterra.lu/directory/20038/law-practice-management/software) ## Catégories connexes - [Logiciels pour avocats](https://www.capterra.lu/directory/20038/law-practice-management/software) - [Création de prêt](https://www.capterra.lu/directory/20011/loan-origination/software) - [Logiciels pour hypothèques](https://www.capterra.lu/directory/30038/mortgage-and-loans/software) - [Immobilier commercial](https://www.capterra.lu/directory/31244/commercial-real-estate/software) - [Logiciels de gestion d'établissement scolaire](https://www.capterra.lu/directory/20014/school-administration/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "Amazing customer support and easy to use" — 5.0/5 > **Utilisateur vérifié** | *28 avril 2020* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use. As a result, this software has helped my streamline my work and enable me to have a centralized location for my data. > > **Inconvénients**: As of this moment, I have no complaints at all. The software is so intuitive everything is easy to learn how to use and if there is a need for assistance, the customer support has always been easy to reach. > > I would rate my overall experience a 10/10, A+, all of the above\!\! ----- ### "Hands down the best CRM - and I've used many" — 5.0/5 > **Michael** | *22 février 2023* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: It has EVERYTHING. Built in phone, e-mail, texts there's even a calendar solution that's tied to the rest of the system AND project management (we used to have trello but we got rid of it and only use Shape now). Lead distribution, marketing automation, and contact management way superior to anything I've used before. > > **Inconvénients**: I don't have any cons to say about Shape. The system is awesome and the support and service is second to none. Anytime I have a question or request it's handled that same day - UNHEARD of with any other CRM software solution. > > Great experience. They seem to constantly be developing and building new features which I love. ----- ### "Absolutely the Worst Customer Support that exists in the industry" — 2.0/5 > **Christopher** | *13 octobre 2023* | Banque | Taux de recommandation : 0.0/10 > > **Avantages**: The product has some bells and whistles that we liked but may not be very inclusive after all. > > **Inconvénients**: Terrible Customer Support. Shape Software from C-level down to \[sensitive content hidden\] in Billing and \[sensitive content hidden\] in sales have demonstrated a complete lack of product knowledge but a very firm grasp on compliance avoidance. They have for the last 3 weeks avoided completing a third party agreement stating they will not sell leads you input into the system. If this seems odd we think so too. > > A Nightmare. Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software. Caveat Emptor. ----- ### "Amazing CRM of all" — 5.0/5 > **Mery Cris** | *10 mai 2023* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: What really sets Shape apart from other productivity tools is its analytics and reporting capabilities. With Shape, you can easily track your progress, identify areas for improvement, and get insights into how you and your team are performing. This makes it a great choice for anyone who wants to optimize their workflow and achieve better results. > > **Inconvénients**: Nothing to improve. This is already perfect\! > > All of us in the company love this CRM. Very helpful and user-friendly. ----- ### "Extensive CRM/POS Software" — 5.0/5 > **Kyle** | *20 mai 2022* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: This software is user-friendly and easy to follow. Shape helps to STAY organized and focused on selling and making money. I love the automated follow up system and details so we don't lose out on any possible opportunities. This system guides you to stay in front of potential clients, to which we all know proper communication is KEY to acquiring new clients. Highly recommend Shape for any Mortgage Business that doesn't use this CRN. I have used other CRM/POS software, Shape is second to none. (you will see\!\!\!) > > **Inconvénients**: The only thing in my brief review and I wouldn't say this is a con because the reward on the backend is significant because Shape is so extensive configuring it to your exact needs requires some input on the business owner. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/173673/setshape?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/173673/setshape) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées