--- description: SOCi : qu'en pensent les utilisateurs ? Lisez les avis clients sur SOCi, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SOCi - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [SOCi](/software/173850/soci) # SOCi Canonical: https://www.capterra.lu/software/173850/soci Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/173850/soci?page=2) > SOCi est une plateforme de gestion des réseaux sociaux et de la réputation pour les entreprises de plus de 10 sites. > > Conclusion : 251 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SOCi ? Cette solution aide les entreprises multisites à gérer leurs réseaux sociaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 251 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SOCi, Inc. - **Pays**: San Diego, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 30.000,00 $US - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Analyse des tendances - Automatisation du marketing - Campagnes multiples - Ciblage du public - Collecte de données multicanal - Contenu dynamique - Contrôle du processus d'approbation - Demande d'avis - Engagement des clients - Geo Rankings - Gestion SEO - Gestion de contenu - Gestion de l'expérience client - Gestion de l'é-réputation - Gestion de plusieurs comptes - Gestion des avis - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des flux de travail - Gestion des listings - Gestion des ressources numériques - Gestion des réponses - Intelligence artificielle et machine learning - Marketing Management - Marketing multicanal - Mesure des performances - Notification en cas d'avis émis - Outils de collaboration - Pages de renvoi et formulaires web - Partage social - Personnalisation - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Review Sharing - Règles relatives à la marque - SEO Audit - Segmentation de la clientèle - Suivi de l'engagement - Suivi de position Google - Suivi des conversions - Suivi des marques - Suivi des médias sociaux - Surveillance des avis émis - Tableau de bord - Tableau de bord d'activités - Visualisation de données ... et 8 fonctionnalités supplémentaires ## Intégrations (18 au total) - Apple Business Essentials - Bazaarvoice - Bing Webmaster - Canva AI Photo Editor - Entrata - Foursquare Places - Google My Business Post Scheduler - Google My Business Review Manager - Instagram - LinkedIn for Business - Meta for Business - Neustar UltraDNS - Nextdoor - Olo - Salesforce Service Cloud ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Gestion des médias sociaux](https://www.capterra.lu/directory/30939/social-media-management/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Logiciels géolocalisation](https://www.capterra.lu/directory/31461/location-intelligence/software) ## Logiciels similaires 1. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (702 reviews) 2. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [Brand24](https://www.capterra.lu/software/149054/brand24) — 4.7/5 (254 reviews) 4. [Hootsuite](https://www.capterra.lu/software/121701/hootsuite) — 4.4/5 (3795 reviews) 5. [GiveMe5.ai](https://www.capterra.lu/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Avis ### "Worth it\! give it a try." — 5.0/5 > **Ashlee** | *3 décembre 2025* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: How easy it is to connect all of our social media platforms and post to each of the platforms. Allows us to customize the timing and add the first comment. > > **Inconvénients**: It doesn't happen often but sometimes the timing is off from when I schedule it vs when it actually posts. It is very rare but has happened more then once. Never by a day, but a few hours. > > It is clean, easy, and straight forward to use. We don't have complaints and have loved how much its increased our social media presence. ----- ### "SOCi Integration" — 4.0/5 > **Elyse** | *26 décembre 2024* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: The data within SOCi. The social media data is very detailed and easy to understand. > > **Inconvénients**: They need to integrate with YouTube in order to provide value and more data for customers. > > I’ve used SOCi for several years and overall it has been an easy to use tool with solid data. While they could update this to incorporate more social media, especially YouTube, the overall experience has been good. ----- ### "Not ready for prime time" — 3.0/5 > **Utilisateur vérifié** | *24 août 2021* | Vente au détail | Taux de recommandation : 3.0/10 > > **Avantages**: It does allow for easy posting to Twitter/Insta/ and Facebook since it will convert imaging for you. > > **Inconvénients**: It is glitchy and feels like a beta product even two years in. > > If you are competent with social media management it can be a useful tool, but as opposed to how they market the product this is not for beginners. It's clear that Soci wasn't initially designed for the retail industry and that it was absolutely not designed for companies that do not already employ trained marketers. ----- ### "I LOVE Soci" — 5.0/5 > **Mary Ann** | *8 mai 2019* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: I can give my property managers one login to access all of their social media platforms where they can create custom content to post. The best part is that I can review and approve their content before it goes live online. > > **Inconvénients**: Responding to private messages and comments is a little confusing. Each back and forth message is listed as its own "task" so if someone sends two sentences separately in FB messenger, we have two tasks about the same thing that we have to enter and close. > > Their customer service is spectacular. I love working with them\! Getting all of our teams online was a breeze. ----- ### "Soci" — 4.0/5 > **Michaela** | *14 février 2020* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: I like the Scheduling Feature. I specifically like the ability to schedule all Social Networks at the same time. > > **Inconvénients**: The Mobile App Soci Go is a little too difficult to use everyday. It's set up just like the website so navigation is easy but there seems to have a lot of glitches. I also do not like when a post is scheduled, to adjust the time you have to adjust the time for all the social medias individually vs together. > > I've only really had issues with the Mobile App Soci Go; (besides the minor problems on the App) I thoroughly enjoyed using the program. Sometimes it seems a little to complex with the conversation, reputation, and creative features. I like that App is always accessible even if I have some minor issues. Overall, I enjoy Soci. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/173850/soci?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/173850/soci) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées