--- description: Dovetail : qu'en pensent les utilisateurs ? Lisez les avis clients sur Dovetail, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données qualitatives](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://www.capterra.lu/software/174077/dovetail Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/174077/dovetail?page=2) > Dovetail est un logiciel de recherche utilisateur basé sur le cloud. Il aide à rationaliser la recherche des utilisateurs et à déterminer les actions à entreprendre. > > Conclusion : 97 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Dovetail ? Entreprises de produits/services, agences de conception/recherche, institutions académiques et organisations gouvernementales. Parmi les clients actuels figurent Arm, Atlassian, BCG, Deloitte, Ocado, Thoughtworks et Uniqa. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 97 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Dovetail Research - **Pays**: Sydney, Australie - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, États-Unis ## Fonctionnalités - Analyse de texte - Analyse des recherches utilisateurs - Annotations - Collecte de données multicanal - Définition des priorités - Enquêtes et feedback - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des flux de travail - Importation et exportation de données - Outils de collaboration - Roadmap stratégique de produits - Tableau de bord - Tests d'utilisation - Visualisation de données ## Intégrations (31 au total) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'analyse de données qualitatives](https://www.capterra.lu/directory/31297/qualitative-data-analysis/software) ## Catégories connexes - [Logiciels d'analyse de données qualitatives](https://www.capterra.lu/directory/31297/qualitative-data-analysis/software) - [Outils UX (expérience utilisateur)](https://www.capterra.lu/directory/31036/ux/software) - [Logiciels de test utilisateur](https://www.capterra.lu/directory/32295/user-testing/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Études de marché](https://www.capterra.lu/directory/10041/market-research/software) ## Logiciels similaires 1. [UserWay Accessibility Widget](https://www.capterra.lu/software/218549/userway) — 4.9/5 (328 reviews) 2. [Lucky Orange](https://www.capterra.lu/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Adobe XD](https://www.capterra.lu/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Lyssna](https://www.capterra.lu/software/178766/usabilityhub) — 4.6/5 (86 reviews) 5. [Survicate](https://www.capterra.lu/software/132914/survicate) — 4.6/5 (99 reviews) ## Avis ### "The Ultimate Solution for Data-Driven Research Teams\!" — 5.0/5 > **Daniel** | *14 octobre 2024* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: I'm excited to share my experience with Dovetail\! This user research data repository is constantly evolving, and the enhancements—especially with the addition of AI—truly elevate the experience\! It’s clear that the team genuinely cares about making data manipulation easier with every update. > > **Inconvénients**: For those storing research data in places like Figma the migration of old insights is slow and manual. > > Importing data from CSV files and video recordings is incredibly straightforward, making our workflow so much smoother. My team and I are absolutely loving our journey with Dovetail, and we can't wait to explore all the amazing features it has to offer\! ----- ### "The leading UXR qualitative analysis tool" — 5.0/5 > **Emi** | *30 octobre 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: The best part about Dovetail is how seamlessly I can curate and share user insights with stakeholders. No video editing, no downloading and uploading of video clips. I just pop the most interesting moments into my reports, into Slack (with integration support), into comments, and there they are. I'm using Dovetail for multiple hours every day. They provide a wide set of tools to look at your interview data (and now also surveys, NPS, tickets, etc), and synthesize it from a birds eye view. If you're trying to build a dynamic, ever growing repository, Magic Search is a gamechanger for finding what you need amidst the reams of data. It's largely stakeholder friendly and has definitely made some jaws drop when I've shown them how to use it. Finally, the Dovetail team itself is exceptionally responsive to feedback and has built a lovely community of research-minded folks. It's very clear that they're building based on what we're saying, and they take suggestions very seriously > > **Inconvénients**: Pricing. Some of the features (workspace tag boards namely) that we leaned on in previous years on a Team plan (legacy) got locked behind their Business plan. It was a near 4x leap in costs to maintain parity with what we had before to maintain our existing repository structure. They've been developing many new AI-powered features that are recouping some of that value, but those are available on ALL paid plans, so it feels a bit hard to justify the shift (or at least it stung dearly as an existing customer). As a tool, Dovetail definitely has some learning curves. Stakeholders usually need significant hand-holding to learn how to leverage the tool, both as a viewer or a contributor. > > Dovetail streamlines working with qualitative data. It automates transcription. It now even has automatic meeting import. It suggests highlights. It has AI analysis tools. All of the raw data is flexible and can be arranged into interactive reports (insights) for quick building, and engaging content. This means I'm not spending time editing video clips, downloading and uploading things, or tabbing through all the interviews separately to find themes. I can look at the themes, tags, and interesting quotes from a birds eye view to catch patterns. I've built out a robust repository in Dovetail, and it's been a godsend for answering the question of "what do we know about X". Previous research is just a few clicks away instead of trying to remember what dusty archive it was stored in. Because I use a global taxonomy, I also can leverage that, filters, and magic search to get to some very nuanced questions. ----- ### "Worthless pile of junk" — 1.0/5 > **Andrew** | *9 mai 2023* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Transcriptions. Oh, and they had a clean salesy website with no substance or value after that (an empty promise). > > **Inconvénients**: - Charts are impossible to use- Terrible data visualizations- Worthless help articles- Clueless support > > I spent 8+ hours "tagging" nearly 20 research interviews, come to find out I can't generate any meaningful reports with the data I just transcribed and tagged.No easy way to show who answered what, let alone calculate percentages or totals (used Google Sheets for this instead).In all, an entire waste of time and money.Stick to Google Spreadsheets and save the time and headache\! ----- ### "The Best for Product to Design" — 5.0/5 > **Zoey** | *17 octobre 2024* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: I have not seen another tool that can help with analysis and keep research organized, like Dovetail. As a UX Researcher and former Product Manager, this is one of my favorite tools. I can clearly see pain points, themes, and more, while clearly organizing my notes, transcripts, and calls with tags. It is easily accessible to design and product, and it saves tons of time in workflows. I would be incredibly at a loss without it. > > **Inconvénients**: I wish initial onboarding had 2-3 calls to set up properly as it does affect adoption if your tags are not set up correctly. > > From customer support to the use of the tool, I would be incredibly sad if I could not use this tool. I have used a few tools, but nothing is like Dovetail. ----- ### "Enables beautiful reports, video clips, and roll-ups of information" — 4.0/5 > **Olivia** | *15 octobre 2024* | Immobilier commercial | Taux de recommandation : 8.0/10 > > **Avantages**: Dovetail has well thought-out flexibility and functionality. I like that I can tag information and then see it together, and that they're always making intuitive updates to the functionality (for example, the Canvas format has come strides since it was first released). > > **Inconvénients**: Taxonomizing and tagging the information is a challenge that Dovetail does not provide a lot of support for. They suggest leading workshops across teams, but at a company of 100k+ employees and low UX maturity, this is not realistic. I also get nervous about the focus they're putting on AI. I'm all for adopting new technology, but the AI features are annoying, unreliable, inaccurate, and now I can't easily search for simple information like in what Notes the word "bulk" appeared. It doesn't always make sense to semantic search for insights across products when I'm looking for very specific information. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/174077/dovetail?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/174077/dovetail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées