Avis clients sur MyCuts

"Have been using the app for 1 year now and love it."

Avantages: The confirmations and the reminders. Saves a stylist from missed appointment s and a lot of time. I also like the recurring appointments as I have customers that book every 4 weeks.

Inconvénients: When I make an appointment the time seems to not stay at the set time on the first attempt and I have to renter the correct time.

"Very user friendly, some bugs though."

Avantages: I like that I can add a new client from my phones contacts. I love that is also send reminder texts for me so I don't have to.

Inconvénients: I don't like that the phone number isn't auto drafted over from my contacts when adding a new person. So if I need to text then from the app, I have to copy and paste the number into MyCuts. I have had a few wrong numbers in my records within my cuts because of this. And there seems to be a problem with the function that puts the time and date on the appointment. I have had clients text me many times to make sure I had the date correct rather than the one that that was sent to them in the reminder. And lastly, I think that if you change an appointment time the same day, it should ask you before sending the client another reminder. They usually understand what is happening as far as the time change because I have contacted them to move them up or down. I have had clients find it very irritating that the app send that many more reminders the same day.

"My Cuts Review"

Commentaires: Overall experience, it's just okay. Needs a major facelift.

Avantages: This software comes in the form of an app. I did enjoy the fact that I can schedule client's right from my phone. I also can leave comments about their specific service and what exact service I performed on them. I also enjoy the feature that prevents double booking. So I am not overlapping clients'and I can schedule each client woth the appropriate length of time. Also, I am able to search them by phone number, which I liked.

Inconvénients: Well, to be honest, the software tends to crash a lot. I think an update would really suit it well. Also, because it is an app, you have to have a decent working tablet or phone, or it will just crash.

"Best app for salon bookings"

Commentaires: I have tried a couple other apps, but MyCuts is the best in every way. It’s easy to use. Keeps me organized, and on top of my business.

Avantages: I like how easy it is to use. Down to the smallest detail, I can personalize everything.

Inconvénients: I think the service scroll down should be right under the date ( when booking something) currently it gets lost near the bottom

"Easy and efficient!"

Commentaires: My clients love using their phones for their calendar. And if they forget they love the back up text message remimder!

Avantages: Super fast to use! I love that my clients get their text messages up to 3 days before their appointment! I love that they can confirm their appointments over text or email!

Inconvénients: I would like to be able to look up a client and see when their last visit was. I would like to be able to add a new client in right away on the schedule. Instead of adding them to the client list, then going back to the day I want them and adding them to the scheduled date.

"Very easy program once you get used to it!"

Avantages: I like the ease of it, the option of two different reminder settings, and the confirmation texts it automatically sends out for me.

Inconvénients: A lot of moments where I go to select the time of appointment, and when I go back to finish the rest of appointment - I find it switches my time to a different one than I set. With the confirmation texts, I believe there should be a reschedule/cancellation option, then prompt the client to contact me directly.

"Love"

Avantages: I absolutely love this app! I've used it for over a year. It's been really easy to use. My clients love that they get automatic reminders & confirmation texts. As a busy stylist, I am at ease with knowing that I don't have to take the time to contact my clients. I also love the latest updates of shortcuts! The color formula history & the last appointment history.

Inconvénients: I really wish there was a way to upload client pictures to their profile! It would help a lot to put a face to the name. The app sometimes freezes & then says I have no appointments scheduled.

"I have used this app for my business for the past year. It is the best!"

Avantages: Everything! My appointments are always at my fingertips. I like that I can add services, with price and time. This app always reminds and confirms appointments. It keeps everything organized and professional. I rely on this app to help keep my business running smoothly and it has fulfilled every expectation!

Inconvénients: I have only been in touch with customer service once. I was in a different time zone and some of my appointments were mixed up. Customer service quickly and happily handled the problem!

"This app is great it reminds my clients that they have an appointment and enough time to resceduel"

Commentaires: I can book appointments for my business and also can book for doctor appointments as well.

Avantages: The reminders are great my clients love it gives them time if they have to reschedule..also I love the cost its affordable

Inconvénients: I wish I could customize the reminder time for each client some like to be reminded a day b4 and 1hr is good for some

"I've had a good experience using it so far."

Commentaires: The ability to have the majority of my important information at my fingertips.

Avantages: I like that I can store my formulas for my clients. I also like that I can store the prices for my services.

Inconvénients: It doesn't synce with my calendar, so I have to enter my appointments multiple times. It makes it inconvenient and time consuming

"Hairstyle Dream"

Commentaires: It’s been great. Any questions Ive had were answered quickly and it is a really easy app to use.

Avantages: It’s easy to set up. Clients love the reminder feature. I am in control of my appointments. No more relying on front desk staff who never understand your needs and wants. It’s all in my hands.

Inconvénients: I would like a past history feature. Where you could select client and see all of there past appointments in a report type screen.

"I like the app. Sometimes it changes times without me knowing."

Avantages: I love that it automatically reminds your client of their appointment.

Inconvénients: You can't look up past appointments to formulas on the Mobile app. Sometimes the time automatically changes in 15 minute increments.

"Great!"

Commentaires: Great overall experience though. Loved using the app

Avantages: Free and amazing for being free. Used it to keep track of clients, appointments, notes and even lets you keep track of inventory super easily

Inconvénients: Only allows a couple clients before needing an upgrade and doesn’t let you change some of the default questions

"Love this app! It's a great tool to keep me on track!!"

Avantages: I love that I can see my partners appts so we can schedule accordingly. My clients love the confirmation and reminder texts.

Inconvénients: I wish that it kept track of client files, for example, date&time of last appt as well as what was scheduled and I would really like to be able to see all future appts that are scheduled.

"One of the best scheduling programs I've used"

Avantages: It's easy to set up, easy to use and my clients love the confirmation/reminder feature! Being able to add additional stylists and see everyone's schedule is such an added bonus!

Inconvénients: There's not really much I don't like about this software. The only thing is that your unable to search your clients last appointment

"High quality app on a budget."

Commentaires: I am very happy with my purchase of My Cuts. All my clients love the reminder and confirmation texts.

Avantages: I like the ability to have the app on both my phone and tablet. I like that the software breaks down subtotal, tax, tip and grand totals. I also love the functionality of the software. It’s easy to operate which is very important to me. The main reason why I bought this monthly software is because it confirms my appointments for me. That’s worth so much more in my industry.

Inconvénients: I don’t like how the server is slow at times. It makes me worry. I do wish that I could break down my weekly and monthly totals easier. Maybe not using the dial like it has now.

"Its ok... It does the job.. I wish there was a bit more functions and wish it looked visually nicer."

Commentaires: I use it to organize my life and my clients

Avantages: I like how there are separate places for staff members and that it sends reminders. I like that there is a note section.

Inconvénients: I don't like the look of it. and I also wish we can fully customize the reminder and confirmation notice.

"Has everything I need but can sometimes be hard to use."

Avantages: This software has pretty much everything I need and I love that the layout is so easy to look at and use.

Inconvénients: I wish there would be more shortcuts so that when I have to repeat an action I didn't have to continue to put everything in fully

"I love this app"

Avantages: This app helps me keep track of all my appointments and how much I make monthly. And My Cuts helps me maintain a stable clientele, and keep up with my products that needs to be restocked. It's easy to use and affordable.

Inconvénients: I wish it had a reminder on it I don't really have anything bad to say about besides I wish my clients can go through the app their self n book appointments by them selves

"It's a great app"

Avantages: Client reminders
Repeat booking
Reports
Style
Client info
Products
Inventory
Service
Reminders
Confirmations

Inconvénients: Can't select the time of the client reminder delivery
Can't prebook by clicking repeat for a certain day
Can't block your calendar for certain days

"Easy, accessible, reliable, cost effective"

Avantages: Clear and simple. Easy access and great customer service. Very cost effective for small business like mine.

Inconvénients: Wish it kept note of previous checkout totals. I often run specials so prices do change. I sometimes don't check client out every time!

"It's the best cost efficient app I've used in the industry!"

Commentaires: The best hairstyling app I've used! Super easy to use!

Avantages: Love the new update! It has now allowed me to store my clients color formula. And my repeat clients now are in the calendar months ahead! I love how I can email my totals to myself every month which makes book keeping a snap!

Inconvénients: Since the update several weeks ago, I honestly have nothing bad to say about this app. It's super easy to use!

"I love this app. It makes my business and life run so easily."

Avantages: My favorite thing about this software is the reminders. My clients love the text reminders. It has cut down on no shows for me as well. I also love the repeat appt option!

Inconvénients: I only wish that the software would sync to my iPhone calendar. I use an Apple Watch to make it easier to communicate with clients while working, I would love to be able to view my next apt as well.

"I am ac part time stylist. My cut has streamlined the appointment possess."

Avantages: Ease of use, i like that it saves clients and has every thing right there. Making the clients next appointment is quick and easy.

Inconvénients: The Formula that i used last time on a client doesn't update with the new appointment. I'd like to see that change. I currently still use client cards for this because it's easier.
Also if i can't come in until a certain time I'd like to be able to block out that time with out entering the times like you can on a paper book.

"I use MyCuts for my dog grooming business and it works great to keep track of my appointments."

Avantages: Easy to use and keep track of your clients and their appointments. I love (and my clients as well) the automatic confirmation and reminders, makes things so easy and cuts down on no shows.

Inconvénients: After several updates since the start of using this app in late 2016, there really isn't anything I dislike about the app.