---
description: CrossEngage : qu'en pensent les utilisateurs ? Lisez les avis clients sur CrossEngage, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CrossEngage - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CDP (Customer Data Platform)](/directory/31334/customer-data-platform/software) > [CrossEngage](/software/175688/crossengage)

# CrossEngage

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> CrossEngage associe une plateforme de données client en temps réel à une gestion de campagne inter-canaux en tant que produit SaaS flexible.
> 
> Conclusion : 10 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise CrossEngage ?

La plateforme sert différents secteurs et différents modèles commerciaux. Le spectre va du commerce électronique à la mobilité et gagne le secteur des assurances, par exemple Deutsche Bahn, HelloFresh, Chrono24.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 10 Avis |
| Simplicité | 3.5/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Spotler

## Contexte commercial

- **À partir de**: 1.000,00 $US
- **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais
- **Pays disponibles**: Allemagne, Autriche, Belgique, Luxembourg, Pays-Bas, Royaume-Uni, Suisse

##  Fonctionnalités

- Actions découlant d'un événement
- Analyse des campagnes
- Analyse en libre-service
- Analyse prédictive
- Analyse visuelle
- Automatisation des processus et flux de travail
- Automatisation du marketing
- Base de données de contacts
- Bibliothèque d'algorithmes de ML
- Campagnes de drip marketing
- Campagnes multiples
- Collecte de données multicanal
- Communication multicanal
- Connecteurs de données
- Data discovery
- Deep learning
- Gestion de contenu
- Gestion de l'expérience client
- Gestion de la communication
- Gestion des campagnes
- Gestion des canaux
- Gestion des commentaires
- Gestion des contacts
- Gestion des flux de travail
- Gestion des modèles
- Historique des clients
- Importation et exportation de données
- Logiciels d'expérience client
- Marketing multicanal
- Marketing social
- Modèle de formation
- Modèles personnalisables
- Modélisation et simulation
- Modélisation prédictive
- Personnalisation
- Planification des campagnes
- Profils de clients
- Préparation des données en libre-service
- Prévision
- ROI Tracking
- Rapports de ventes
- Rapports et analyses
- Segmentation
- Segmentation de la clientèle
- Suivi des conversions
- Suivi des visiteurs de sites web
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Visualisation de données

... et 4 fonctionnalités supplémentaires

## Intégrations (27 au total)

- Accengage
- ActiveCampaign
- Dynamic Yield
- Emarsys
- Freshdesk
- Gmail
- Google Ads
- Google Analytics 360
- Inxmail
- Kameleoon
- Leanplum
- Lob
- Mailgun
- Mailjet
- Meta for Business

... et 12 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels CDP (Customer Data Platform)](https://www.capterra.lu/directory/31334/customer-data-platform/software)

## Catégories connexes

- [Logiciels CDP (Customer Data Platform)](https://www.capterra.lu/directory/31334/customer-data-platform/software)
- [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software)
- [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)
- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)

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2. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Spotler CRM](https://www.capterra.lu/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews)
4. [monday.com](https://www.capterra.lu/software/147657/monday-com) — 4.6/5 (5726 reviews)
5. [SAS Customer Intelligence 360](https://www.capterra.lu/software/78209/sas-customer-intelligence-360) — 4.9/5 (8 reviews)

## Avis

### "Great tool to orchestrate existing marketing channels" — 4.0/5

> **Christian** | *20 septembre 2018* | Vente en gros | Taux de recommandation : 8.0/10
> 
> **Avantages**: - many integrations --\> possibility to use and align existing tools/channels (emarsys, optilyz, etc.)
- all user and product data actionable in one place
- high personalization possible (combination of customer feed and real time customer behavior)
> 
> **Inconvénients**: - no raw data export of statistics yet
- no campaign flow chart yet (therefore multi step campaigns are a bit more difficult to maintain)
> 
> Great experience, responsive, nice and helpful people

-----

### "CrossEngage CDP -" — 5.0/5

> **Utilisateur vérifié** | *7 septembre 2018* | Ressources humaines | Taux de recommandation : 9.0/10
> 
> **Avantages**: The platform has a straightforward internal logic and a matching interface.  It is really easy to use the two built-in main features (customer attributes and events) to build segments and customer journeys. I find the ways in which these segments and journeys can be put to use in automating communication intuitive.
> 
> **Inconvénients**: There are certain integrations that are lacking and some of the integrations are a real challenge to set up, especially since quick development resulted in sub-par  documentation.
> 
> Overall CrossEngage helps us tremendously in building automated communication campaigns on multiple platforms.  It is a great tool to use for transactional as well as marketing communication. We make good use of the platform to distribute our audiences across major platforms as well for use in segmented marketing and as a basis for lookalike audiences for prospecting.

-----

### "Holistic Campaign Management Tool" — 3.0/5

> **Melanie** | *12 septembre 2018* | Vente au détail | Taux de recommandation : 6.0/10
> 
> **Avantages**: High flexibility to set up communication for various channels
Great segmentation perfomance
> 
> **Inconvénients**: Good UI but still complex in use due to different set ups of connection to CMS/3rd party tools
> 
> Good cooperation in developing solutions for our business needs

-----

### "Very performant cross-channel-platform" — 4.0/5

> **Utilisateur vérifié** | *7 septembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: real-time segmentation, easy to use, cross-channel campaign management
> 
> **Inconvénients**: It's still a start up with a few growing pains and a lack of some specific options but to be fair they're improving pretty quickly.
> 
> great company, great people, great platform - and the speed of the real time segmentation is unbeatable.

-----

### "Very agile company to set up cross channel campaigns" — 4.0/5

> **Daniela** | *12 septembre 2018* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: The possibilities are endless especially with the right partners at hand. Continuous developments in UI and the application itself. Can handle a huge amount of date in an impressive speed.
> 
> **Inconvénients**: Not every implementation can be used intuitively and needs some time to practise.
> 
> Our main focus of using CrossEngage is to control for the right communication for our customers at the right point in time to create moments.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/175688/crossengage)

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