--- description: Exceed.ai : qu'en pensent les utilisateurs ? Lisez les avis clients sur Exceed.ai, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Exceed.ai - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'assistant commercial avec IA](/directory/34135/ai-sales-assistant/software) > [Exceed.ai](/software/176408/exceed-ai) # Exceed.ai Canonical: https://www.capterra.lu/software/176408/exceed-ai Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/176408/exceed-ai?page=2) > Exceed analyse l'intention des leads et y répond avec le bon message. Automatisez la qualification des leads à grande échelle et convertissez plus de leads en ventes. > > Conclusion : 13 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Exceed.ai ? Les entreprises technologiques et financières qui ont besoin de représentants commerciaux pour conclure des contrats d'une valeur à vie de 1 000 $ et plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 13 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Genesys - **Pays**: Daly City, É.-U. - **Fondé**: 1990 ## Contexte commercial - **À partir de**: 1.950,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des sentiments - Assistant personnel intelligent (API) - Automatisation des processus et flux de travail - Automatisation des processus métiers - Automatisation du marketing - Campagnes de drip marketing - Champs personnalisables - Ciblage du public - Communication multicanal - Distribution de leads - Engagement des leads - Gestion de la communication - Gestion des abonnés - Gestion des activités commerciales - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des modèles - Gestion des réunions - Importation et exportation de données - Intelligence artificielle et machine learning - Logiciels d'expérience client - Logiciels de chatbots - Messagerie instantanée - Mesure des performances - Mobile Optimization - Personnalisation - Planification - Planification automatisée - Pour organisations et équipes commerciales - Qualification de leads - Rapports et analyses - Reconnaissance d'intention - Reconnaissance vocale - Saisie de leads - Segmentation de leads - Tableau de bord d'activités - Third-Party Integrations - Traitement automatique du langage naturel - Transfert à un agent - e-mail marketing ## Intégrations (18 au total) - ActiveCampaign - Google Analytics 360 - Google Workspace - HubSpot CRM - HubSpot Marketing Hub - Marketo Engage - Marketo Sales Connect - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Oracle Eloqua Marketing Automation - Outreach - Pipedrive - Salesforce Marketing Cloud - Salesforce Marketing Cloud Account Engagement ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'assistant commercial avec IA](https://www.capterra.lu/directory/34135/ai-sales-assistant/software) ## Catégories connexes - [Logiciels d'assistant commercial avec IA](https://www.capterra.lu/directory/34135/ai-sales-assistant/software) - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de gestion des biens (pour mobile)](https://www.capterra.lu/directory/31562/conversational-marketing-platform/software) ## Logiciels similaires 1. [Drift](https://www.capterra.lu/software/150371/drift) — 4.5/5 (199 reviews) 2. [Pipedrive](https://www.capterra.lu/software/132666/pipedrive) — 4.5/5 (3044 reviews) 3. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (987 reviews) 5. [Keap](https://www.capterra.lu/software/76390/infusionsoft) — 4.1/5 (1298 reviews) ## Avis ### "Excellent customer service, continual improvement" — 4.0/5 > **Harold** | *28 mars 2019* | Logiciels de construction | Taux de recommandation : 9.0/10 > > **Avantages**: I like that they are constantly working on improving their system based on customer feedback. Since using Exceed we've been able to significantly increase our website conversion rate, which has led to savings in marketing ad spend. Exceed has been able to pay for itself. > > **Inconvénients**: There are occasional bugs leading to downtime in the service, however they have made up for it by providing an appropriate discount on the related invoice. Code is on the large side and not fully optimized for fast delivery that slows down the page load time. > > We are solving the issue of website lead conversion and prequalification, which has lead to the benefit of a record number of prequalified leads for the sales reps. ----- ### "Breakthrough product with a simple understandable value proposition" — 5.0/5 > **Debbie** | *17 juillet 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Little downside using Exceed, since we use it to qualify and nurture our untouched leads. Several days the product was up and running, it then take a few weeks to fine tune it. After that we were able to increase the number of qualified meetings on the reps calendar by 19%. > > **Inconvénients**: The concept of a virtual rep working you leads is new and it took us time to get used to it. One you get over that concept, it works like a charm. Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do. Overtime Exceed virtual rep becomes smarter and the number of time it needs a rep involved goes down. The one hour per day is worth the upside n the number of qualified leads in the pipeline > > Make sure every leads is worked followed up and nurtured Hand over only qualified leads to your inside sales team Remove repetitive error prone tasks your SDR and rep are performing. ----- ### "Good Value AI Sales Assistant" — 4.0/5 > **Ruth** | *14 janvier 2020* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: With Exceed, you can create an unlimited number of sequences, covering a whole range of use cases, making it good value for money. The support provided during the on-boarding process was also excellent. > > **Inconvénients**: Sometimes the product seems a little unpolished. > > Exceed has enabled us to book more meetings than we would have otherwise, as contacts often respond to the fourth or fifth message. A human BDM would not have been so persistent. Even if a contact hasn't wanted to book a meeting, they now often give us feedback on why they are not interested, which is very valuable. ----- ### "The Most Powerful Software Currently Available, Great Customer Care" — 5.0/5 > **Utilisateur vérifié** | *28 mars 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Simply put, this is the most advanced software we were able to find. There are many AI software platforms, but what really pushed Exceed.AI into the forefront for our team was their exceptional customer service. Their reps took the time to learn and understand our company, our business model, and our goals. Then, they've walked with us through each step of the implementation and continue to monitor our usage to make sure our settings are optimized for our specific use case. They check in at least biweekly, even going as far as logging into our account to make tweaks at our request. They save us time, save us money, and go the extra mile to make sure they're on the same page as us. > > **Inconvénients**: The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped. Their team helped out quickly, but ultimately we're still a little in the dark as to how they came up with those code names for each field of our CRM system. The software also has some preset limitations. It's not a wildly flexible platform, so don't try to reinvent the wheel. It's incredibly good at what it does, there's really not much need to venture far from the out-of-the-box functionality. ----- ### "It felt like having another sales person that I didn't have to worry about\!" — 5.0/5 > **Sagee** | *30 juillet 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Exceed.ai is the employee that is always available. Not only does it respond, nurture and qualify leads in a timely manner, but it was able to touch leads we weren't getting around to engaging with. We didn't have to worry about setting up meetings manually, or leads dropping off when a meeting needed to be scheduled, as Exceed.ai's meeting scheduling feature took care of that for us - right in the email. It also answered user questions and was able to learn and optimize if it was unsure of something. > > **Inconvénients**: It would be nice to see a better reporting breakdown on the follow-up emails sent (although I know this is something that the team is currently working on). > > It really is like another sales person that I don't have to worry about. It's a must have tool for any sales team. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/176408/exceed-ai?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/176408/exceed-ai) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées