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Avis clients sur Flipsnack

En savoir plus sur Flipsnack

Le meilleur outil de publication en ligne si vous souhaitez créer et publier facilement des catalogues, des brochures, des magazines, des portfolios, etc.

En savoir plus sur Flipsnack

Avantages :

The product was easy to setup and integrate functionality and links for CTA processes. We managed to put our library of datasheets together in a few hours too.

Inconvénients :

I'll move docs to a folder and go back into the software to find that they aren't in the folder. I also can't upload docs directly into a folder.

Flipsnack - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,5/ 10

Flipsnack a reçu une note globale de 4,6 étoiles sur 5 d'après 289 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (289)

Brandi
AM
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I love FlipSnack!

4,0 il y a 4 ans
Sous-titres en français disponibles pour la vidéo
Estelle
Estelle
Responsable de vente (Bénin)
Utilisateur LinkedIn vérifié
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Un bon logiciel facile à utiliser.

4,0 l’année dernière

Avantages :

Flipsnack n’est pas totalement parfait mais, son usage est bien simple.

Inconvénients :

La plateforme n’est pas compliqué mais elle décorne des fois, La détection automatique des liens PDF.

Réponse de l'équipe de Flipsnack

l’année dernière

Hi Estelle, thank you so much for sharing your thoughts! Could you please offer us more details about the PDF link detection? You can leave us a message about this on our live chat or send us an email at [email protected] 😊

Leunis
PAS SERIEUX (Belgique)
Banque, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

AUCUN SERVICE APRES VENTE

1,0 il y a 4 ans

Commentaires : Déception totale

Avantages :

Aucun...............................................

Inconvénients :

Service après vente.... n'a pas la politesse de répondre au mail..... Tout simplement scandaleux

Réponse de l'équipe de Flipsnack

il y a 4 ans

Hello Leunis, We're very sorry to hear that you had a bad experience with Flipsnack. We forward your case to our support team, in case you have not yet been contacted by them. You can contact us too via e-mail or live chat! Thank you!

Philippe
gerant (France)
Internet, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

à la limte d'etre des escrocs

3,0 il y a 5 ans

Commentaires : je l'ai remplacé par d'autres mieux

Avantages :

fait le job, sans plus, options parfois compliquées à comprendre

Inconvénients :

support serviable tant que c'est super simple ; langue de bois quand on arrive sur leur point faible. relation commerciale nulle ; ne penses qu'à augmenter le montant de votre facture, peux importe si ils font un service en face

Réponse de l'équipe de Flipsnack

il y a 5 ans

Hey Phillippe, We're very sorry to hear that you had a bad experience with the support team. Thank you for your review and feedback.

Emilie
Marketing coordinator (Canada)
Agriculture, 501–1.000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Pratique pour créer et déployer des catalogues

4,0 il y a 5 ans

Avantages :

Facilité de déploiement des catalogues Flexibilité de la plateforme

Inconvénients :

La création de A à Z L'audience de Flipsnack

Réponse de l'équipe de Flipsnack

il y a 5 ans

Hello Emilie, Thank you for your review! If ever you have any questions or you can't find something feel free to contact us. We're always ready to help you with anything you might need.

Arun
Arun
Graphic designer (Inde)
Utilisateur LinkedIn vérifié
Design graphique, 1.001–5.000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Decent designing and marketing tool for me

4,0 il y a 2 ans

Commentaires : Flipsnack is an excellent solution for quickly and easily bringing your PDFs to life. It’s easy to use, fast, and offers powerful features like shopping buttons, videos, and GIFs. However, its pricing plans may be too expensive for some users and the Design Studio feature isn’t as powerful as other solutions. As such, it may be best suited for those who need fast PDF-to-flipbook conversion and don’t require the more advanced features.

Avantages :

Flipsnack's quick PDF-to-flipbook conversion sets it apart. Its basic, intuitive UI makes it easy to use. Flipsnack's buying buttons, videos, and GIFs help bring catalogs to life.

Inconvénients :

Flipsnack’s pricing plans may be too expensive for some users, and the Design Studio feature isn’t as powerful as some other publishing solutions. Additionally, some users have reported issues with the 3D flip-page effect not working properly in certain browsers.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Thank you so much for the review, Arun! We're glad that our quick PDF-to-flipbook conversion and interactive features have helped bring your catalogs to life. We understand that our pricing plans may not be suitable for everyone, but we try to offer various options to fit different budgets and needs. We're constantly working to improve our platform and add new features to help our users create even more engaging content. Your feedback helps us a lot, and the team will investigate the issues you mentioned.

Dan
Creative Director (R.-U.)
Design, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Creating an in-flight experience that flies

4,0 l’année dernière

Commentaires : FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.

Avantages :

Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.

Inconvénients :

We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you so much for taking the time to leave this review, Dan! Could you please share a few more details with us about the slow page turning? Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks. Just leave us a message on our live chat or email us at [email protected] 😊

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Horrible platform lacking fuction and customer support

2,0 l’année dernière

Avantages :

We were initially attracted to Flipsnack for the PDF flip feature and the ability to add in image carousels, videos and use our domain.

Inconvénients :

The platform doesn't hold your font formatting - meaning after you finish your project and preview, and you return to your edit screen all the copy returns to a small black font - a nightmare. No data features - your reports and decks have graphs and pie charts. They can't build them nor can they be animated in any way. The builder is beyond terrible to use. You expect a Canva type experience, however, this platform is lightyears behind. Incredibly overpriced to get all the functions they advertise. Once Canva adds these capabilities this platform will be obsolete. Customer service is only available a few hours a day. Every time we tried to contact support it said they were closed. We tried in the evening, morning the next day and afternoon - nothing.

Réponse de l'équipe de Flipsnack

l’année dernière

Hello, We're very sorry to hear that you've had such a negative experience with our platform. It's disheartening to hear that you've tried to contact our support team but couldn't receive assistance due to our working hours. We will definitely consider your feedback and use it to further advance our platform, but we would love to hear more about what we could improve to make your experience better. If you are willing to share some more details about this with us then please send us an email at [email protected] or you can reach our Live Chat which is available from Monday - Friday, 6 am - 11 pm GMT

Chrystal
CEO (É.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

chryst review

5,0 l’année dernière

Commentaires : overall very satisfied, hope to continue the relationship

Avantages :

The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional

Inconvénients :

Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you so much for your review, Chrystal! Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙

Sarah Jane
Creative Facilitator and Practitioner (Espagne)
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Flipsnack for the win!

5,0 il y a 2 ans

Commentaires : Flipsnack helps me to share information and hold archival records for a volunteer-run arts organisation with no funding. The decent price point combined with the usability, professional look and great customer service mean I don't ever want to use another service.

Avantages :

Amazing customer service. On a particularly stressful issue, (which was my own fault!) I found the customer service to be understanding, human and helpful. A solution was quickly found and I was talked all the way through the process. Professional and clean appearance to audience/viewers.Super easy to upload content and export outcomes - it is a very usable platform interface.Ability to embed published books on websites as well as share links to Flipsnack.

Inconvénients :

The pre-made packages are quite restrictive.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Thank you so much for the review and feedback, Sarah Jane. It helps us a lot! We are so happy you like Flipsnack!

Sian
Graphic and Digital Designer (R.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good platform but has a few kinks

3,0 l’année dernière

Avantages :

Accessibility is great feature as this was a selling point when choosing a provider, which others didn't offer (at the time of choice). The ease of use overall is good and I do admire that Flipsnack is always evolving and bringing out new features to improve the platform.

Inconvénients :

I have experienced difficulty with important features such as text editing saves which is critical. I would also say that some of the features need finessing/improving as they can be quite limiting/basic or generally quite glitchy.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you for your review, Sian! We appreciate your feedback and will continue to improve our accessibility features for a better experience. Your suggestions will be shared with the team.

Beckie
Sr. Manager, Marketing & Communications (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Flipsnack is fabulous

3,0 l’année dernière

Commentaires : We've had a great experience with Flipsnack and really appreciate the non-profit discount.

Avantages :

Flipsnack allows us to promote our materials on-line so that readers can easily "Flip" through pages like they would a magazine and not lose continuity while they are reading a multi-page document.

Inconvénients :

It would be helpful to be able to have additional documents included within our subscription tier. Otherwise, it is great!

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you so much for the review, Beckie. We are so happy you like Flipsnack this much! Your suggestion will be discussed with the team.

Jill
Marketing Director (É.-U.)
Urbanisme et architecture, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great for Sending Qualifications and Proposals

5,0 l’année dernière

Commentaires : Flipsnack has provided a visually appealing way to present our firm's qualifications. Sharing it is simple. Our project executives love having the option to send a PDF as well as an interactive link to prospects outside of our four walls.

Avantages :

I love that I can send a interactive and engaging presentation of qualifications document in an easy link. Creating the flip book is quick and easy. I like that I can keep links private so I can share it only with those I wish to access it.

Inconvénients :

The ability to edit pages or add pages after publication is a little clunky. Usually I simply delete and start over if there are substantial changes to pages within each document.

Réponse de l'équipe de Flipsnack

l’année dernière

Thanks for the review, Jill! We are constantly trying to improve our platform based on the suggestions of our users and your feedback helps us a lot!

Michelle
Owner/Founder (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The perfect tool to create gorgeous, digitally dynamic magazines

5,0 l’année dernière

Commentaires : We've had a wonderful experience with Flipsnack. The one time that we had to contact support, we were responded to quickly and the issue was researched, escalated, and resolved well. We've been using Flipsnack for many years and have no complaints.

Avantages :

It's super easy to use and very intuitive. Style and design of the end product is chef's kiss. Additional features like the downloadable gif and link options are great.

Inconvénients :

I'm happy across the board with Flipsnack. Haven't come across anything that I don't like.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you so much for your review, Michelle! Super happy to read about your experience with Flipsnack and our support team! 🤩

Mike
Director of Digital Technologies (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Price, Great Product. Easy to use.

5,0 l’année dernière

Commentaires : We having been using the product for 3 years now. We have used it internally for previewing files to our team. Mostly used to share publications on our website. Great presentation of our publications. Full screen option makes publication easy to read online.

Avantages :

Easy to convert from multi-page pdf to publishable flip book. The software is well maintained and fully functional when updates are released. Easy to learn, easy to use.

Inconvénients :

I have no negative comments about this product.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you so much for the review and feedback, Mike. We're so happy you like Flipsnack this much!

Jessica
Administrative Manager (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great for real estate inventory catalogs!

5,0 il y a 2 ans

Commentaires : Overall, Flipsnack has been a great resource for our digital catalogs. We've been using the products for several years now, but have only had a paid account for the past year so that we could do more with it - we are please with what we've been able to do! I've only had two occasions where something went wrong technically with our catalog and Flipsnack's team was quick to respond and resolve the issues.

Avantages :

We use Flipsnack to present our listing inventory as a sharable catalog. Listing inventory is constantly changing which means the catalog needs to be updated almost daily. It's super easy for me to update the catalog in Flipsnack so that clients always have the most up-to-date information. I like that the sharable link stays the same.

Inconvénients :

I do most of my editing outside of Flipsnack (in MS Publisher), then upload PDFs to keep our catalog up-to-date. I did try building the catalog in Flipsnack but found that some of the functionality that I frequently use in MS Publisher isn't available in Flipsnack.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Thank you for the review, Jessica! We are pleased to know you like using Flipsnack after all these years. Your feedback helps us a lot!

Duval
DTAI (Bermudes)
Gestion de l'enseignement, 501–1.000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

FlipSnack - Best Digital Book on the Market

4,0 l’année dernière

Commentaires : Have been using it at my institution with my student sand staff

Avantages :

What I like about flipsnack is the easy of use and link access.

Inconvénients :

Note able to get subscription that can have as many users to institution account controlled by admins or superuser.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you for the review, Duval. It helps us a lot!

Rebecca
Studio Manager (Canada)
Arts de la scène, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A worthy option for business publications of all sizes

5,0 l’année dernière

Avantages :

Flipsnack is set up in a very user friendly way. It is intuitively friendly for publishers that may be new to this system. Easy to embed publications in your website and quality of digital imaging is very high end.

Inconvénients :

Creating new publications on this site seems tedious. Prefer to simply upload existing publication files to Flipsnack to convert in a proper looking digital program.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you for the review and feedback, Rebecca! We are constantly trying to improve the experience on the platform based on our user's suggestions. Your comment helps us a lot!

Rashawnda
Office Manager (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

It Gets the Job Done

4,0 l’année dernière

Avantages :

You can post and have a magazine-style experience digitally. Being able to embed the code onto our website helps as well.

Inconvénients :

I don't dislike it but there are other programs with which I have more experience.

Réponse de l'équipe de Flipsnack

l’année dernière

Thank you for your review, Rashawnda! I'm sure that as time moves on you will gather more and more experience with Flipsnack <3 We also have a support team that can provide you with some tips & tricks so don't hesitate to reach out to our live chat or email us at [email protected]

Barbara
Office Manager (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Digital Flipbook Maker!

5,0 l’année dernière

Commentaires : We have loved using this platform, it's easy to use and allows for branding (with the premium subscription) it's just overall a great way to produce an interactive marketing and sales piece that is easy to distribute.

Avantages :

We produce a monthly digest that is distributed to our clients and prospects and this product is so easy to use! Great features including analytics and full screen mode. We love that you can easily embed the link and send out the digest via an email campaign.

Inconvénients :

No complaints, it fits the bill for what we need.

Réponse de l'équipe de Flipsnack

l’année dernière

Barbara, thanks for the review. We are so happy you like Flipsnack this much!

Robert
Creative Director (Canada)
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product for publishing!

5,0 l’année dernière

Avantages :

Flipsnacks ease of use and customer support

Inconvénients :

I can't remember off hand but I do remember some functionality being restrictive.

Réponse de l'équipe de Flipsnack

l’année dernière

Thanks a lot for the review, Robert!

Janaina
Editora (Brésil)
Recherche, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I create, share catalogs for my clients with this tool.

5,0 il y a 2 ans

Commentaires : Esta ferramenta agiliza mimha entrega de materiais para meus clientes.

Avantages :

Enables page-turning catalogs to match customer branding wherever they are shared. I can customize colors and customize logo for my client online.

Inconvénients :

I believe that this tool to better serve can facilitate their integration.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Thank you so much for the review, Janaina. Your feedback helps us a lot!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use and consistent

5,0 il y a 2 ans

Commentaires : Overall this software is a great tool to present any publication or multi-page collateral. It's a great way to save on printing costs. There is nothing like holding an actual printed book, but for quick digital viewing, this is the best alternative.

Avantages :

It is very easy to upload your PDF of your book and be confident it will show up exactly how you'd like to present it. There are several easy to understand settings for how to set-up the look & function of your e-book. You can even choose them to be auto-default settings so you don't need to select them every time. There are lots of interactivity features like a Video Widget and auto-finding missing links.

Inconvénients :

I haven't ever used it to design the pages from scratch. I always design in Adobe InDesign and just upload a PDF to flipsnack. So I don't know if it has good design features for initial page layout. The one thing that would be nice, is if there was another feature for not just books/magazines, but for folded collateral like a mailed newsletter or brochure, etc. If there was a way to animate for multi-panel designs, like have them unfold and present on the screen the way you would view if it were printed.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Thank you so much for the review. Your feedback helps us a lot, and it will be discussed with the team. We are pleased to know you find Flipsnack easy to use and that it helps you with your presentations.

Joanna
Owner (É.-U.)
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good but needs improvement

4,0 il y a 2 ans

Commentaires : We have been approached by your team a few times if we can have a discussion on how we use it and our needs, since we are a little different of a user. Nice overall, clients really like end result, just wish we can bring the layout end up to our standards a bit more. We have changed our standards to our limitations. Customer service team has always been great.

Avantages :

The product is very easy to use, has a nice effect when viewing the presentation. Love that we can insert video

Inconvénients :

We use the flipsnack a little differently that your publications. We are graphic and content based, and the typography and layout limitations are sometimes very frustrating because they are too basic. There is also no type tracking capabilities for individual words, if you use the generic spacing, it spaces the whole paragraph. Quite basic stuff and may be good for most of your users, we get it. Just frustrating a bit to us. Many times, we have issues when downloading the code and uploading to another website. We would like self hosting option.

Réponse de l'équipe de Flipsnack

il y a 2 ans

Hi, Joanna! Thanks a lot for the feedback. We are constantly trying to improve the experience our users have with Flipsnack. So all the mentions you`ve made will be discussed with the team. Also, happy you like our colleagues from customer support. They are always here in case you need them.

Eduardo
Teacher of English. School Site manager (Israël)
Enseignement primaire et secondaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Eduardo Lina: My review of Flipsnack

5,0 il y a 5 ans

Commentaires : It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.

Avantages :

I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.

Inconvénients :

The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.

Réponse de l'équipe de Flipsnack

il y a 5 ans

Hey Eduardo, Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.

Lara
Journalist (Espagne)
Production audiovisuelle, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Happy with Flipsnack overall but few improvements suggested!

4,0 il y a 6 ans

Commentaires : I suscribed to Flipsnack as I had to create a project for my thesis in order to graduate from my Masters Degree. I'm really happy with the outcome and I'll really consider to use it back again in the future. I'd like to say that the customer service is excellent and I think they really take the critics seriously, as when I asked them for the improvements mentioned above, I was really shocked and happy they did truly include them!

Avantages :

Flipsnack is super easy to use, all the tools on both sides of the screen are clearly and well organized as well as nicely introduced. I love the fact that you can either upload your pdf and edit it online or create a whole project from 0. My favourite thing is that Flipsnack provides you with looots of different layouts to create your project (from magazines to photo albums to menus) and that is simply wonderful as it makes you look really pro. I also liked the fact that it allows you to insert videos and links and integrate those (but only in the paid version). Also, it's great that it allows for various people to access the account at the same time so that you can work together while making the changes!

Inconvénients :

When I first suscribed to Flipsnack, I was shocked that it wasn't possible to write in the text boxes with justified text. There were only 3 options: central, aligned to the right or to the left, but no justified-text, so visually that made a huge impact and I didn't like it at all. I contacted the customer service and asked about it and they were really nice and said they would take that into consideration for their next update, and they really did! Now they've improved a lot since they introduced the option of text-justification. Also, I inquired about GIFs a few weeks later. I wanted to add a GIF to my magazine but realized it wasn't possible. After a little while, they updated that too!! So now it's possible to add GIFs and that's great! A negative thing is that when exporting the whole project into PDF the version is actually a bit poor and things move out of place, but the online version stays great.

Réponse de l'équipe de Flipsnack

il y a 6 ans

What an awesome review, Lara! Thank you so much for the great feedback!