--- description: EngageBay CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur EngageBay CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.lu/software/178819/engagebay-marketing Page : 1/38\ Suivant: [Page suivante](https://www.capterra.lu/software/178819/engagebay-marketing?page=2) > EngageBay fournit un logiciel de marketing tout-en-un simple et abordable pour acquérir, engager, entretenir et transformer les leads. > > Conclusion : 907 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise EngageBay CRM ? Les petites et moyennes entreprises qui recherchent un logiciel de vente et de marketing tout-en-un abordable pour acquérir, engager, entretenir et transformer les visiteurs en clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 907 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: EngageBay - **Pays**: Mountain House, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 14,99 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - A/B Testing - Accès mobile - Analyse prédictive - Automatisation du marketing - Base de données de clients - Campagnes multiples - Collecte de données multicanal - Correction en temps réel - Création de signatures - Distribution automatique des appels - Engagement des clients - Envoi de SMS en masse - Fonctions pour secteur de l'assurance - Gestion d'équipe - Gestion de la disponibilité - Gestion des activités commerciales - Gestion des boîtes de messagerie - Gestion des calendriers - Gestion des canaux - Gestion des commentaires - Gestion des contacts - Gestion des donateurs - Gestion des performances - Gestion des rendez-vous - Gestion des signatures - Gestion des tâches - Génération de leads - Identification du compte cible - Intégration des employés - Logiciels d'expérience client - Messagerie client en temps réel - Messagerie planifiée - Mesure des performances - Numéroteur automatique - Planification - Planification automatisée - Planification en temps réel - Real-Time Monitoring - Réponses automatisées - Réservation en ligne - Suivi des appels - Suivi des clics - Suivi des clients - Suivi du temps passé sur le site - Suivi et analyse de l'utilisation - Synchronisation du calendrier - Système de calendrier et de rappel - Tableau de bord d'activités - Tableaux de classement - Task Editing ... et 101 fonctionnalités supplémentaires ## Intégrations (32 au total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... et 17 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Catégories connexes - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Logiciels de landing pages](https://www.capterra.lu/directory/30844/landing-page/software) - [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18771 reviews) 4. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avis ### "CRM Experience" — 5.0/5 > **Kuma** | *21 février 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Inconvénients**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "Very highly recommended\!" — 5.0/5 > **Robin** | *12 mai 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough. > > **Inconvénients**: Nothing\! It's met all of my small business's needs beautifully. (I need to keep writing here to meet the minimum character requirements.) ----- ### "Mediocre at best" — 2.0/5 > **Carol** | *3 mars 2025* | Conseil en gestion | Taux de recommandation : 1.0/10 > > **Avantages**: Good support where you can actually schedule a call with a human. > > **Inconvénients**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it. > > I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM. ----- ### "Best CRM at reasonable price" — 5.0/5 > **Satou** | *20 janvier 2026* | Génie mécanique ou industriel | Taux de recommandation : 9.0/10 > > **Avantages**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market > > **Inconvénients**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23 avril 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Inconvénients**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- Page : 1/38\ Suivant: [Page suivante](https://www.capterra.lu/software/178819/engagebay-marketing?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/178819/engagebay-marketing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées