--- description: Instore : qu'en pensent les utilisateurs ? Lisez les avis clients sur Instore, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Instore - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [Instore](/software/179089/instore-software) # Instore Canonical: https://www.capterra.lu/software/179089/instore-software Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/179089/instore-software?page=2) > Instore est une solution de caisse de nouvelle génération qui aide les restaurants et les commerces de détail de petite et moyenne taille à gérer de grandes entreprises. > > Conclusion : 37 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Instore ? Instore convient parfaitement aux services de restauration rapide et aux diverses entreprises de commerce de détail. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 37 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Instore Software - **Pays**: San Francisco, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 39,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Commande en ligne - Gestion des cartes cadeaux - Gestion des commandes - Gestion des employés - Gestion des remises - Gestion des stocks - Rapports de ventes - Signature électronique - Vérifications distinctes ## Intégrations (1 au total) - QuickBooks Online ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. [Square Point of Sale](https://www.capterra.lu/software/154907/square-point-of-sale) — 4.6/5 (3026 reviews) 2. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (714 reviews) 3. [Acumatica Cloud ERP](https://www.capterra.lu/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) 4. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26341 reviews) 5. [Lightspeed Retail](https://www.capterra.lu/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Avis ### "Excellent POS for Bar Based Businesses" — 5.0/5 > **DUSTIN** | *17 octobre 2018* | Restaurants | Taux de recommandation : 9.0/10 > > **Avantages**: The user interface of Instore is very simple to use. The way it presents categories and then items in those categories allows for fast input of orders for customers. The recently added Tab feature allows us to store credit card numbers without having to hold customers cards for tabs they want to run. The ability to add employee payroll cost, as well as COGS allows you to quickly see what your true profit for the day was after each shift closing. > > **Inconvénients**: The reporting system isn't as robust as I'd like, however the basic reporting does provide you with access to most items. I'd like to see more details around breakdown of sales per hour and day, etc. > > For the money, its hard to beat Instore as a great POS system for our cigar bar. ----- ### "Ease of use and great customer service\!" — 4.0/5 > **Susan** | *18 septembre 2018* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to see your companies daily and monthly sales. Customer service is great and they respond quickly when problems arise. > > **Inconvénients**: Have not been able to figure out how to assign a cashier to each register transaction. This is something that is needed to track cash loss prevention. ----- ### "It's been a journey" — 3.0/5 > **Alex** | *24 septembre 2018* | Restaurants | Taux de recommandation : 5.0/10 > > **Avantages**: Generally speaking, it does what we need it to do in a way that makes sense. We often go months without thinking about it or worrying about it. The team at Instore genuinely cares, and while they don't listen to all of our feedback, we can see that our feedback has led to improvement. > > **Inconvénients**: I don't think the back end is robust enough. Sometimes it's impossible to download reports because the server times out before it processes and packages the reports. We've never felt that the "end of day" functionality made much sense. We'd like more flexibility with how it interacts with individual staff members. Sometimes changes are made without us being informed that don't feel like improvements. It would be nice if there were more flexibility in settings about how the app is set up. > > Nice folks. If not for the fact that we're tied in to the gift cards that we've sold, we would probably experiment with different POS options. We're not convinced that other apps are better, we suspect that they all have pluses and minuses. But it would be nice to have the freedom to explore a bit more. ----- ### "Instore" — 4.0/5 > **My** | *18 septembre 2018* | Divertissement | Taux de recommandation : 7.0/10 > > **Avantages**: I like the emails we get about updates \& the interface. For the most part it's really easy to use and the FAQ are very helpful. > > **Inconvénients**: It's not always the most intuitive POS system. It took a long time got an update to be created that allowed us to start tabs. ----- ### "My experience with Instore is overall favorable, but not without some frustrations" — 4.0/5 > **Lizzie** | *19 septembre 2018* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: I like that usually when I call for assistance, I get a response within an hour. I also appreciate the ease of adjusting items through the back end of things. The ability to control tax on each item has also been vital to being able to use the system for my business. > > **Inconvénients**: The system isn't as intuitive as it could be. I'd also like to see more specifics in terms of back end reporting. > > THANKS FOR ADDING TABS\!\!\!\!\! ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/179089/instore-software?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/179089/instore-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées