---
description: Hotel Effectiveness : qu'en pensent les utilisateurs ? Lisez les avis clients sur Hotel Effectiveness, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Hotel Effectiveness - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Planification du personnel](/directory/30756/employee-scheduling/software) > [Hotel Effectiveness](/software/180410/hotel-effectiveness)

# Hotel Effectiveness

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> Hotel Effectiveness élimine les surplus de personnel, l'excès d'heures supplémentaires et la surutilisation de la main-d'œuvre contractuelle grâce à une planification optimale du travail, permettant ainsi d'économiser plus de 5 % de ces excédents.
> 
> Conclusion : 144 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Hotel Effectiveness ?

Hotel Effectiveness est utile aux propriétaires d'hôtels, exploitants, sociétés de gestion et investisseurs disposant d'établissements aux États-Unis et au Canada.  Ces boutiques-hôtels, centres de villégiature, hôtels indépendants et chaînes d'hôtels sont en mesure de réduire leurs coûts de main-d'œuvre.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 144 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Hotel Effectiveness Solutions
- **Pays**: ROSWELL, É.-U.
- **Fondé**: 2008

## Contexte commercial

- **À partir de**: 99,00 $US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données des employés
- Budgétisation et prévision
- Calcul des heures supplémentaires
- Changement d'équipe
- Gestion de la paie
- Gestion des calendriers
- Gestion des employés
- Gestion des feuilles de temps
- Gestion des présences
- Planification automatisée
- Planification du personnel
- Portail libre-service
- Rapports et analyses
- Reconnaissance biométrique
- Suivi des présences
- Suivi des vacances/congés

## Intégrations (7 au total)

- ADP Workforce Now
- Netchex
- Paycom
- Paylocity
- UKG Pro
- UKG Ready
- WorkforceHub Time & Attendance

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Support téléphonique
- Chat

## Category

- [Planification du personnel](https://www.capterra.lu/directory/30756/employee-scheduling/software)

## Catégories connexes

- [Planification du personnel](https://www.capterra.lu/directory/30756/employee-scheduling/software)
- [Gestion du personnel](https://www.capterra.lu/directory/30210/workforce-management/software)
- [Pointeuse](https://www.capterra.lu/directory/30001/time-clock/software)
- [Suivi des présences](https://www.capterra.lu/directory/30527/attendance-tracking/software)

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## Avis

### "Ease, Understanding and Organization" — 5.0/5

> **Richard** | *3 mai 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: HE is the BEST way to organize your scheduling and makes it easier to track your labor and labor standards.
> 
> **Inconvénients**: I don't see many Cons regarding HE.  The system works Great once all of the information is inputted.  It takes a little work to get used to the system once you do it's a breeze.  With the ups and downs of the hotel business you have to keep an eye on the fluctuation of business needs.
> 
> Tracking labor is the most effective part of the program.  You can easily see where you may be over or under staffed on specific days.

-----

### "Hotel Effectivness makes labor management easy\!" — 5.0/5

> **Utilisateur vérifié** | *4 mai 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I use this to track housekeepers daily time as well as productivity. In the morning I enter their assigned rooms to clean and can see an expected end time which helps monitor productivity during the day. I can plan my day out better when I know how long it will take to finish at the max. I can also see customized times for special cleaning projects and factor that in, in the morning. In the afternoon I fill out another option which is their actual cleans, the work that was completed. This assists in making sure every room sold the night before was either cleaned or serviced. This aligns with our time clock machine so the next day I can track how quickly or how slowly each housekeeper worked. I can see if they finished an hour ahead of time or if they milked the clock and stayed longer than it would take to do the amount of work they actually completed. I am also able to see the budgeted hours for that day or week as well as each employee (as well as department) average time per room. There is another formula built in for supervisors, managers, laundry, etc. All of the people whos jobs cannot be seen on paper but more so their efforts and time on the clock. It is very easy to follow and fill out each day. I also have a daily check in where I review the prior day and can add notes about why we were over or under in hours so that my manager and even the owners can see the trends.
> 
> **Inconvénients**: There are really no downsides to the software IF you are trained on all of the options. When I first began I was taught on the fly by somebody who did not understand it too well. I was only using about 15% of the capabilities the website has to offer. Once an upper manager came in to train me on it I caught on within an hour and was able to maximize my experience.
> 
> It is significantly easier to manage labor, labor costs, and problomatic employees. It is also an easy way to offer praise to employees that and finishing quickly. I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time. This answers a lot of questions that we could never answer at a previous hotel.

-----

### "Perfect for Hotels if you have time..." — 3.0/5

> **Rajesh** | *10 mai 2019* | Hôtellerie | Taux de recommandation : 7.0/10
> 
> **Avantages**: Rich features that take into account the many different ways labor is tracked for the hospitality industry.  Daily emails for reporting is a nice plus.  &#10;&#10;Great time tracking ability.
> 
> **Inconvénients**: Software is too cumbersome and unruly.  You need to create easier workflows to make changes within a hotel.  No single screen gives you a snapshot of how labor is setup.  &#10;&#10;You have to go to too many different parts of the software to setup employees and how they are tracked.
> 
> Used to use it often but now we use internal data to get our statistics.

-----

### "Hotel Effectiveness Review" — 4.0/5

> **Liz** | *3 mai 2019* | Ressources humaines | Taux de recommandation : 6.0/10
> 
> **Avantages**: Overall, the system is fairly simple to use.  I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.
> 
> **Inconvénients**: In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.
> 
> Overall pretty good.

-----

### "Opportunity" — 4.0/5

> **Nancy** | *10 mai 2019* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.
> 
> **Inconvénients**: There a few options theta would assist us greatly:&#10;1. Having clocks that are not open for any time punching but rather restricted with grace periods&#10;2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.
> 
> I would save neutral. &#10;I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/180410/hotel-effectiveness)

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