--- description: CallSource : qu'en pensent les utilisateurs ? Lisez les avis clients sur CallSource, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallSource - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Suivi des appels](/directory/30901/call-tracking/software) > [CallSource](/software/181835/calltrack) # CallSource Canonical: https://www.capterra.lu/software/181835/calltrack Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/181835/calltrack?page=2) > CallSource est un leader du secteur en matière de solutions d'analytique commerciale, de gestion des leads et de suivi des appels. Optimisez votre marketing dès aujourd'hui. > > Conclusion : 195 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CallSource ? Petites et grandes entreprises dans les secteurs de l'automobile, des services à domicile, de l'audition, des soins dentaires et d'autres soins de santé, ainsi que toutes les entreprises sur rendez-vous qui dépendent du marketing. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 195 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CallSource - **Pays**: Westlake Village, É.-U. - **Fondé**: 1991 ## Contexte commercial - **À partir de**: 1,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Actions découlant d'un événement - Analyse des sentiments - Demande d'avis - Enregistrements - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des réponses - IVR - Identification de l'appelant - Logiciels d'expérience client - Notification en cas d'avis émis - Routage des appels - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Surveillance des avis émis - Tableau de bord ## Intégrations (3 au total) - 3CX - Clarity Connect - Five9 ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) ## Catégories connexes - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) - [Logiciels de business performance management](https://www.capterra.lu/directory/30051/business-performance-management-software/software) - [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software) - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Logiciels similaires 1. [Weave](https://www.capterra.lu/software/141842/weave) — 4.3/5 (668 reviews) 2. [Merchant Centric](https://www.capterra.lu/software/183975/merchantcentric) — 4.8/5 (11 reviews) 3. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (703 reviews) 5. [Brand24](https://www.capterra.lu/software/149054/brand24) — 4.7/5 (254 reviews) ## Avis ### "No Better Way to Track Calls" — 5.0/5 > **Kali** | *21 août 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I like that can see which of our ads are working best by tracking each incoming call through their source. > > **Inconvénients**: I had a little trouble, at first, with the interface but the support team walked me through it many times until I felt comfortable on my own. They have endless patience. > > My experience with CallSource has been nothing but positive. I would recommend this software to anyone looking to improving their call tracking systems. ----- ### "Thank you" — 5.0/5 > **Blake** | *29 août 2019* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Customer support staff - were engaged in our account and helpful with set up > > **Inconvénients**: Cross functionality with how it ties into other programs ----- ### "Not My Favorite Call Reviewing Program, But Effective" — 3.0/5 > **Jamie** | *18 février 2020* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Have you ever found yourself in a situation where you needed to know how many UNIQUE callers you received to a tracked phone line? I often do. What's super helpful about CallSource is that they will tell you how many unique callers you had, as well as how many total calls you had. CallSource also offers a veritable ton of different reports to help analyze the calls received, so that is really cool. > > **Inconvénients**: Unlike other programs, CallSource does not EASILY allow note-taking. One of the things that our agency does is provide detailed summaries of calls that come in on tracked phone lines. Yes, we are the people who are referred to in the recorded statement, "these calls may be monitored and reviewed, blah, blah, blah." It is easier when you can have the recording of the call up while taking notes on the call, which CallSource does not allow. Additionally, you aren't able to access calls that are more than 2 years old, which comes up more frequently than you might think. ----- ### "Call Source is the best" — 5.0/5 > **Deborah** | *16 décembre 2020* | Impression | Taux de recommandation : 10.0/10 > > **Avantages**: Software easy to use and very use friendly > > **Inconvénients**: Can't think of anything really. I am not the primary user but the person who is has shared with me her total satisfaction with the Call Source product. > > We have used other call tracking companies in our 40 years in business and Call Source by far is the overall best company. Easy to us to share with our clients on how to use and track their calls with our magazine, ORANGE COUNTY LIVING. ----- ### "Call Source Review" — 4.0/5 > **Lea** | *15 août 2019* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: Calls fall in fairly quickly instead of days later > > **Inconvénients**: Sources of where the calls are coming from do not come into my CRM > > Good working relationship easy to get a hold of someone. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/181835/calltrack?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/181835/calltrack) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées