--- description: LiveSession : qu'en pensent les utilisateurs ? Lisez les avis clients sur LiveSession, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LiveSession - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de web analytics](/directory/30073/web-analytics/software) > [LiveSession](/software/182661/livesession) # LiveSession Canonical: https://www.capterra.lu/software/182661/livesession Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/182661/livesession?page=2) > Ce logiciel de web analytics comprend le replay de sessions sur site, le suivi d'évènements utilisateur et la segmentation des clients. > > Conclusion : 28 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise LiveSession ? L'objectif est d'aider les équipes produit. Les services client, concepteurs UX, responsables de produits et développeurs. Les gens utilisent cet outil pour comprendre rapidement les problèmes, déboguer l'application et prendre des décisions sur le développement des produits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 28 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: LiveSession - **Pays**: Wroc¿aw, Pologne - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 65,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Brésil, Canada, Danemark, Espagne, Estonie, Finlande, France, Grèce, Inde, Irlande, Israël, Italie, Japon, Liechtenstein, Malte et 17 de plus ## Fonctionnalités - Analyse d'entonnoir - Analyse visuelle - Gestion des campagnes - Heatmaps - Rapports de trafic web - Rapports et statistiques - Real-Time Analytics - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des interactions entre utilisateurs - Suivi du temps passé sur le site - Visualisation de données - Web analytics ## Intégrations (12 au total) - BigCommerce - Crisp - Drift - Google Analytics 360 - Help Scout - Intercom - LiveChat - Olark - Segment - Shopify - Wix - WordPress ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de web analytics](https://www.capterra.lu/directory/30073/web-analytics/software) ## Catégories connexes - [Logiciels de web analytics](https://www.capterra.lu/directory/30073/web-analytics/software) - [Logiciels d'analyse de données qualitatives](https://www.capterra.lu/directory/31297/qualitative-data-analysis/software) - [Analyse de produits](https://www.capterra.lu/directory/32915/product-analytics/software) - [Outils de heatmap](https://www.capterra.lu/directory/30977/heatmap/software) - [Outils de référencement](https://www.capterra.lu/directory/31557/website-optimization-tools/software) ## Logiciels similaires 1. [Lucky Orange](https://www.capterra.lu/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Fullstory](https://www.capterra.lu/software/153721/fullstory) — 4.6/5 (67 reviews) 3. [Smartlook](https://www.capterra.lu/software/164713/smartlook) — 4.7/5 (136 reviews) 4. [Microsoft Clarity](https://www.capterra.lu/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) 5. [Hotjar](https://www.capterra.lu/software/163516/hotjar) — 4.6/5 (539 reviews) ## Avis ### "Best Product in its Category" — 5.0/5 > **Wojciech** | *31 janvier 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users. > > **Inconvénients**: I've been using this app for over 4 months and haven't seen anything I could be disappointed with. > > It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need. ----- ### "Best choice I made" — 5.0/5 > **Utilisateur vérifié** | *19 novembre 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It contains all the features that its competence plus personal support. > > **Inconvénients**: The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick. The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course). > > It works easily since the beginning and anytime we face a problem we get great and super fast support from them. ----- ### "Good enough for most scenarios" — 3.0/5 > **Bartosz** | *19 novembre 2019* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time. > > **Inconvénients**: The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now). > > It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done. ----- ### "Solid base of core feature, fluid use 👌" — 5.0/5 > **Gauthier** | *13 novembre 2020* | Recherche | Taux de recommandation : 8.0/10 > > **Avantages**: - ease of use - significative dashboard (vs fullstory I used for long) - personal/team segment > > **Inconvénients**: - waiting for a true integration with Segment (Fullstory stays better on it, i think) - had a mid experience with support facing and reporting bug after 30mn of paid plan :/ > > very fluid, very frictionless entirely legit in the game vs players like fullstory or hotjar (used both) easy to use for non-tech and support team working on BtoB saas =\> ultimate documentation for issue/bug reporting \& experience smoothing ----- ### "The best way to get unbiased UX insights" — 5.0/5 > **Utilisateur vérifié** | *10 août 2019* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: One of the hardest parts of designing great user experiences is obtaining unbiased user tests. With LiveSession this can be achieved incredibly easily (and anonymously), allowing you to see how people interact with your site. This then informs your design decisions moving forward to make a more usable site. They also have auto-detection for things like 'rage clicks' and other UX issues. > > **Inconvénients**: It can be a little technical to set up, so you have to know what you're doing, but once it's set up there's not much else you need to do. > > LiveSession was a great find for us. We have since added it as an option for clients to test their UX after site launch, something we previously couldn't do. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/182661/livesession?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/182661/livesession) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées