--- description: Relatient : qu'en pensent les utilisateurs ? Lisez les avis clients sur Relatient, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Relatient - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [Relatient](/software/183345/relatient) # Relatient Canonical: https://www.capterra.lu/software/183345/relatient Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/183345/relatient?page=2) > Logiciel tout-en-un : Alertes de rendez-vous, rappels, enquêtes, campagnes, autoplanification, inscription électronique, intégration de gestion de cabinet, etc. > > Conclusion : 36 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Relatient ? Cabinets indépendants, cliniques, cabinets collectifs, bureaux à plusieurs spécialités ou sites, réseaux de cabinets, hôpitaux et systèmes de santé. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 36 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Relatient - **Pays**: Nashville, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 99,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Alertes/Notifications - Base de données de clients - Chat en temps réel - Communications avec les patients - Confirmations/Reminders - Conforme HIPAA - Contrôle du processus d'approbation - Emplacements multiples - Formulaires personnalisables - Gestion des calendriers - Gestion des plans de soins - Gestion des rendez-vous - Information aux patients - Messagerie SMS - Messagerie client en temps réel - Paiements en ligne - Paiements électroniques - Planification automatisée - Planification des rendez-vous - Planification en ligne - Portail des patients - Portail libre-service - Questionnaires des patients - Rappels - Rappels d'appels - Rapports et analyses - Relevé et historique des chats - Rendez-vous récurrents - Replanification - Stratégie de marque personnalisable - Third-Party Integrations - Traitement des paiements ## Intégrations (19 au total) - AdvancedMD EHR - AdvancedMD for Mental Health - Azalea Health - Compulink - Dentrix Ascend - DrChrono - EPIC - Epic - MEDITECH Expanse - MedEvolve - ModMed - NextGen - Nextech EHR & PM - Office Practicum - Oracle Health Ambulatory Suite ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) ## Catégories connexes - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) - [Logiciels de communication pour employés](https://www.capterra.lu/directory/31014/internal-communications/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de rappel de rendez-vous](https://www.capterra.lu/directory/30997/appointment-reminder/software) - [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software) ## Logiciels similaires 1. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews) 2. [ClinicSense](https://www.capterra.lu/software/178722/clinicsense) — 4.8/5 (651 reviews) 3. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3627 reviews) 4. [Weave](https://www.capterra.lu/software/141842/weave) — 4.3/5 (668 reviews) 5. [GoReminders](https://www.capterra.lu/software/154785/goreminders) — 4.8/5 (258 reviews) ## Avis ### "Relatient Review" — 4.0/5 > **Misty** | *5 juillet 2024* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: We love the ability to customize the scheduling ability for each individual. This was previously a huge issue of scheduling errors and this product was able to decrease those errors tremendously > > **Inconvénients**: My only dislike would be that it does not currently allow you to make changes in a group setting, you must make edits individually and this can be tedious. ----- ### "Valued business partner" — 5.0/5 > **Tina** | *19 juin 2019* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: The Relatient service offerings have been valuable to our business and are user friendly for both the business and the customer. Our patients have expressed positive feedback with our adding these services. Relatient provides a highly qualified training and support staff who have been swift with results and answers any time we have a need. We especially enjoy that it interfaces with our EMR so there are no required reports to upload, but at the same time we still have the ability to sign into the Relatient site and do searches and download any informational reports that we might want to review. Another great feature is the ability to do special communications to our patients (for example if we have an emergency closing, we can very easily do a mass communication to all scheduled patients to let them know.) > > **Inconvénients**: We honestly do not have a dislike with any of the Relatient service offerings. They stay ahead of us so that they are offering things we need before we know we need it. > > In the first month of using the appointment reminders, our no show visits dropped over 50% and have remained consistent around 4.2% of total appointments. With the use of this system, we have also been able to increase our visits that get rescheduled and to know about our cancelled visits in enough time to refill the slot on our schedule with other patients needing to be seen. This efficiency helps to maximize the time our providers spend taking care of our patients and helps our patients get into the office sooner. ----- ### "Downhill sadly" — 1.0/5 > **Val** | *10 juillet 2024* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: they offer a lot of great services, when they work. > > **Inconvénients**: their customer service used to be their saving grace, I've had issues, but I would call and get it taken care of. Now I have many open tickets and get no where and can't call to get any thing solved. It is bad, really bad. > > I would have recommended them before, but now, never. Since they took their customer support overseas - I am looking for alternative solutions, because the support I am receiving for the price that we pay, is not OK. ----- ### "Relatient Review" — 4.0/5 > **Lisa** | *20 juin 2019* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: It is fairly easy to use. I like that when someone confirms their appointment that the system automatically confirms the appointment in Modernizing Medicine. I like the demand messaging - you are able to send messages to a group of people at the same time about office closures, appointment reschedules, recalls etc. > > **Inconvénients**: Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added. However, you cannot link an opt out email, call, text to a specific person/family member. If someone requests to reschedule their appointment, and the appointment is rescheduled, it looks like that they still want to reschedule their new appointment. > > Generally my experience with Relatient has been positive. Their customer support is normally very quick to resolve any issues. There have been a few issues at times with integrating with Modernizing Medicine when there have been software updates either by Relatient or Modernizing Medicine.(These have been very few though) ----- ### "Relatient Review" — 5.0/5 > **Lisa** | *28 juin 2023* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: Functionality and numerous ways to engage with our patients. > > **Inconvénients**: Customer support and cost of the program. > > Satisfactory. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/183345/relatient?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/183345/relatient) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées