--- description: SAP Sales Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur SAP Sales Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SAP Sales Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de SFA (Sales Force Automation)](/directory/12/sales-force-automation/software) > [SAP Sales Cloud](/software/185856/spm) # SAP Sales Cloud Canonical: https://www.capterra.lu/software/185856/spm Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/185856/spm?page=2) > Donne aux organisations la puissance de la planification en temps réel et de la communication rapide en suivant, hiérarchisant et coordonnant les tâches. > > Conclusion : 23 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 23 Avis | | Simplicité | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SAP - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 57,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Canada, États-Unis ## Fonctionnalités - Base de données de contacts - Définition des priorités - Gestion de la conformité - Gestion des contacts - Gestion des leads - Gestion des performances - Gestion des pipelines - Importation et exportation de données - Logiciels d'expérience client - Prévision - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Recherche/Filtre - Suivi des interactions - Third-Party Integrations ## Intégrations (1 au total) - Microsoft Outlook ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) ## Catégories connexes - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) - [Gestion du personnel](https://www.capterra.lu/directory/30210/workforce-management/software) - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18771 reviews) 3. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24071 reviews) 4. [HubSpot Sales Hub](https://www.capterra.lu/software/140219/hubspot-saleshub) — 4.5/5 (498 reviews) 5. [Pipedrive](https://www.capterra.lu/software/132666/pipedrive) — 4.5/5 (3044 reviews) ## Avis ### "C'est mon HERO \!" — 5.0/5 > **AFEF** | *3 janvier 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Rationalise et automatise le processus de vente, ce qui permet aux équipes de vente de se concentrer sur les tâches à forte valeur ajoutée plutôt que sur le travail administratif > > **Inconvénients**: C'est logiciel sans faute, je ferai un nouvel avis si j'en trouverai. > > Je peux la décrire comme une expérience fluide, intuitive et centralisée, visant à améliorer l'efficacité des équipes commerciales tout en facilitant la gestion de la relation client. ----- ### "Powerful CRM for Managing Complex Sales Pipelines" — 5.0/5 > **Sarthak** | *8 avril 2026* | Agriculture | Taux de recommandation : 10.0/10 > > **Avantages**: SAP Sales Cloud provides strong CRM and sales automation capabilities. I like the centralized customer data, opportunity tracking, and forecasting features. The AI-based insights help identify opportunities and improve sales planning. It also integrates well with other systems, which makes managing the entire sales pipeline easier. > > **Inconvénients**: The platform can feel complex initially, and onboarding requires some time. Some configurations and reporting setups need technical knowledge, which may increase implementation effort. > > My overall experience with SAP Sales Cloud has been positive. The platform provides strong CRM and sales automation features, making it easier to manage leads, opportunities, and customer data in one place. The forecasting and reporting tools help improve visibility into the sales pipeline. Although the initial setup can take some time, once configured, it improves efficiency and helps streamline the sales process. Overall, it is a reliable solution for managing complex sales workflows. ----- ### "Smarter work with less time executed" — 5.0/5 > **Dylan** | *15 décembre 2024* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: Boost sales growth with more professional strategies by providing more extensive training with more effective knowledge to advisors so that they can achieve more sales in less time. The efficiency of each advisor has improved with smarter sales and better analysis, so that sales processes are faster, smarter and more successful in less time, so that each sale is better planned with more experienced advisors. Less appropriate for people who are not patient with the learning process, which is long but worthwhile. > > **Inconvénients**: It has a high complexity of use in which it is not easy to learn in hours, it requires days of learning to be able to use all its tools correctly > > Having all the customer data saved allows for better campaign execution, making each customer more satisfied and with more personalized attention where each customer feels more valued and thus happier, making them feel valued by the company ----- ### "A Powerful Tool When It Works" — 3.0/5 > **Calin** | *22 septembre 2018* | Services financiers | Taux de recommandation : 4.0/10 > > **Avantages**: Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive. > > **Inconvénients**: It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option. > > A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship. ----- ### "Very good for record keeping" — 5.0/5 > **Melissa** | *18 février 2026* | Cabinets médicaux | Taux de recommandation : 5.0/10 > > **Avantages**: It was easy to enter information in the text boxes. I appreciated how certain boxes were already checked off in advance > > **Inconvénients**: The boxes to check off were small and surfing the mouse to the exact spot to "check" off was time consuming > > Very good. The important part was that the information entered was reviewed and i was compensated appropriately ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/185856/spm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/185856/spm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées