--- description: Adversus : qu'en pensent les utilisateurs ? Lisez les avis clients sur Adversus, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Adversus - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des campagnes](/directory/30012/campaign-management/software) > [Adversus](/software/192973/adversus-dialer) # Adversus Canonical: https://www.capterra.lu/software/192973/adversus-dialer Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/192973/adversus-dialer?page=2) > Destiné aux centres d'appels sortants. Le but est d'aider les call center à atteindre et dépasser leurs ICP, à prendre de meilleures décisions en fonction des informations collectées et à gérer les contacts de manière plus éclairée. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Adversus ? Adversus est utilisé par les entreprises de nombreux secteurs qui présentent l'objectif commun de rendre leurs activités d'appels sortants plus efficaces. Des organisations comptant un à plusieurs centaines d'utilisateurs finaux ont rejoint les rangs de la plateforme. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 18 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Adversus - **Pays**: Midtjylland 8000, Danemark - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 110,00 € - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, néerlandais, suédois - **Pays disponibles**: Allemagne, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland, Grèce, Guernesey, Irlande, Islande, Italie, Jersey et 17 de plus ## Fonctionnalités - Analyse des campagnes - Automate d'appel - Base de données de contacts - CTI (couplage téléphonie informatique) - Campagnes multiples - Centre d'appels entrants - Champs personnalisables - Distribution automatique des appels - Distribution de leads - Enregistrement des appels - Envoi de SMS en masse - Formulaires personnalisables - Gestion de la disponibilité - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des centres d'appel - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des listes - Gestion des rendez-vous - Génération de leads - IVR - Identification de l'appelant - Importation et exportation de données - Journalisation des appels - Logiciels d'expérience client - Messagerie planifiée - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Personnalisation de messages - Planification des campagnes - Planification des campagnes - Qualification de leads - Rapports et analyses - Rapports sur les appels - Recherche/Filtre - Routage automatisé - Routage des appels - Réponses automatisées - Saisie de leads - Scripts d'appel - Segmentation - Suivi des appels - Suivi des interactions - Tableau de bord - Tableau de bord d'activités - Transfert d’appel - e-mail marketing ... et 1 fonctionnalités supplémentaires ## Intégrations (6 au total) - Google Calendar - Microsoft 365 - Plecto - Podio - Slack - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software) ## Catégories connexes - [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Saisie de leads](https://www.capterra.lu/directory/31017/lead-capture/software) - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [Ricochet360](https://www.capterra.lu/software/141932/ricochet) — 4.8/5 (82 reviews) 3. [Agile CRM](https://www.capterra.lu/software/135148/agile-crm) — 4.1/5 (524 reviews) 4. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [JustCall](https://www.capterra.lu/software/157853/justcall) — 4.1/5 (224 reviews) ## Avis ### "My experience with Adversus" — 5.0/5 > **Andrea** | *24 mars 2020* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem. > > **Inconvénients**: I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the \[SENSITIVE CONTENT HIDDEN\] told me they are on the pipeline. > > Thanks to Adversus I can use mobile phone numbers for outbound call, that's something I couldn't do with my old phone provider software. I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money. ----- ### "Game-changing dialer software with infinite value" — 5.0/5 > **Thomas** | *21 octobre 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I've been a user of this software since its beginning back in 2016, and i've been working with telemarketing/sales over the past 10 years, and it's my belief that Adversus changed the game from the start. 1. Intuitive design - The user experience is amazing - As a phoner, lets be honest, your job is hard to convince other people to buy your product, and you get a lot of negative people on the phone. Therefore the system must be as fluent and intuitive as possible, in order to ease some of the pain. I'm actually happy in Adversus, great visuals, no bugs, just well thought design for the user. 2. Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow. 3. The best up-time i've tried, actually haven't been down a single time since I opened an account. 4. Its a system with a lot of possiblities, you can integrate third party systems troughout their API, in order to take your telemarketing to the next level. 5. Lead management, campaign management as a boss, you got everything you need in this piece of software. 6. Monitor everything, even your phone-call live. You have a lot of different KPI's to keep track on as well. > > **Inconvénients**: 1. It's a bit expensive for small business owners, but the value for money is high. 2. They do not have a mobile app, but maybe it will come in the future? > > The best piece of dialer software i've ever tried, I don't believe there is such a product on the market as good as this one, it's a must try\! ----- ### "Focus Telemarketing" — 4.0/5 > **Anders** | *17 janvier 2020* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: The overview of the individual campaigns / customers and the effectiveness of the employees. > > **Inconvénients**: In order to change functionalities, basically in the system it is a bigger process that Adversus has to take care of > > Our employees have a work tool that they are really happy with and that has increased their efficiency ----- ### "The right tool for my business.." — 5.0/5 > **George** | *25 mars 2020* | Externalisation/délocalisation | Taux de recommandation : 9.0/10 > > **Avantages**: Warehouse: - Innovative system to manage your lead-flow in a very user friendly way - .Your own system to organize different databases of leads Rapports and statistics: - We have access to a variety of different rapport and statistic tools in Adversus. - Easy setup of dashboards making your rapports look more interesting. - important Kpi's integrated live for both agents and managers to follow. - Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize Appointment-setting: - The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window. - Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong. > > **Inconvénients**: None. I would say that all of the issues I raised before were resolved and smoothly operating now. > > We have used Adversus for 2 years now and one thing says it all: At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being. Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales ----- ### "Adversus is my bible" — 5.0/5 > **Ulla** | *3 avril 2020* | Études de marché | Taux de recommandation : 10.0/10 > > **Avantages**: I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need. > > **Inconvénients**: Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution. > > I am very satisfied with the system ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/192973/adversus-dialer?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/192973/adversus-dialer) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées