---
description: Maze : qu'en pensent les utilisateurs ? Lisez les avis clients sur Maze, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Maze - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils UX (expérience utilisateur)](/directory/31036/ux/software) > [Maze](/software/200860/maze)

# Maze

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> Maze est une plateforme de test rapide pour les équipes produit et marketing.
> 
> Conclusion : 10 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Maze ?

Maze permet aux équipes de produits et de marketing de tester des prototypes, de les copier ou de rassembler les opinions des utilisateurs, le tout au sein du même espace. Recueillez rapidement des informations sur les utilisateurs et créez une meilleure expérience utilisateur.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 10 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 3.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Maze
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 75,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 11–50, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Canada, France, Pays-Bas, Royaume-Uni, Suisse, Suède, États-Unis

##  Fonctionnalités

- Analyse des recherches utilisateurs
- Création de prototypes
- Enquêtes et feedback
- Enregistrement et transcription vidéo
- Heatmaps
- Indicateurs quantitatifs
- Parcours utilisateur
- Rapports et analyses
- Tests d'utilisation
- Third-Party Integrations

## Intégrations (5 au total)

- Adobe XD
- Figma
- Marvel
- Sketch
- Slack

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Chat

## Category

- [Outils UX (expérience utilisateur)](https://www.capterra.lu/directory/31036/ux/software)

## Catégories connexes

- [Outils UX (expérience utilisateur)](https://www.capterra.lu/directory/31036/ux/software)
- [Logiciels de test utilisateur](https://www.capterra.lu/directory/32295/user-testing/software)
- [Logiciels de prototypage](https://www.capterra.lu/directory/31086/prototyping/software)

##  Logiciels similaires

1. [Figma](https://www.capterra.lu/software/175027/figma) — 4.7/5 (856 reviews)
2. [Adobe XD](https://www.capterra.lu/software/168423/adobe-xd) — 4.5/5 (1087 reviews)
3. [Lyssna](https://www.capterra.lu/software/178766/usabilityhub) — 4.6/5 (86 reviews)
4. [Balsamiq](https://www.capterra.lu/software/145723/balsamiq-mockups) — 4.4/5 (378 reviews)
5. [Hotjar](https://www.capterra.lu/software/163516/hotjar) — 4.6/5 (539 reviews)

## Avis

### "Maze 2022 review" — 5.0/5

> **jason** | *13 juillet 2022* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach.&#10;&#10;Maze offers literally almost all the most sought-after User testing solutions at low pricing fees with quality customer support services. It has super conspicuous prebuilt templates which are essential for time-saving and it's easy to work with.
> 
> **Inconvénients**: Some prebuilt templates are not easy to work with especially the ones for a testing website sign-up flow. It had to bleed the first time.
> 
> Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie. I highly recommend Maze.

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### "Solid prototype testing tool with drag-and-drop functionality" — 5.0/5

> **Eshwar** | *6 janvier 2023* | Recherche | Taux de recommandation : 9.0/10
> 
> **Avantages**: Very easy to use and integrates superbly with our other tools (Figma). Importing prototypes is easy and I can develop surveys within Maze itself. Price is reasonable too, and auto generated reports at the end are a huge time saver.
> 
> **Inconvénients**: Quite limited in terms of survey design to add alongside the prototypes, including survey logic and question types. Heatmaps and recordings can be buggy and the software is clearly still in development with some features still remaining incomplete.
> 
> Conducting some solid user research and a great way to have users evaluate prototypes. Generally a good experience, rough around the edges in some aspects but overall a modern and fresh way to have users test your prototypes and websites. Maybe recruit participants otherwise though.

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### "The tool is awesome, the company behind it not so much" — 1.0/5

> **Utilisateur vérifié** | *18 février 2022* | Services financiers | Taux de recommandation : 0.0/10
> 
> **Avantages**: Fairly intuitive editor, easy to deploy.
> 
> **Inconvénients**: Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.
> 
> I found Maze to be pretty good as a design testing tool.  But when I left my last company forgetting to transfer the account ownership to another admin on the team, \[SENSITIVE CONTENT\]who responded from Maze so-called "help" team said, "If the \[SENSITIVE CONTENT\] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code."  \[SENSITIVE CONTENT\] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"?  \[SENSITIVE CONTENT\] said that they take their data protection very seriously. That's gret, \[SENSITIVE CONTENT\]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection?

-----

### "Came to fill gaps in user experience tests" — 4.0/5

> **Utilisateur vérifié** | *6 octobre 2021* | Services financiers | Taux de recommandation : 9.0/10
> 
> **Avantages**: It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze.
> 
> **Inconvénients**: From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example.&#10;&#10;The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all.&#10;&#10;Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey.
> 
> The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view.

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### "Best tool for User Testing" — 5.0/5

> **Ignacio** | *21 février 2023* | Internet | Taux de recommandation : 10.0/10
> 
> **Avantages**: The easiness of running tests from a Figma prototype. Also the templates they provide for different types of user research are super helpful to even think of new tests to launch.I have used it for testing task completions with a prototype from Figma and you can run a test and share a link within minutes. Also they way the results are presented are outstanding
> 
> **Inconvénients**: If I had to say one bad thing is that sometimes testers have had problems on loading the prototypes I was testing.
> 
> Super amazing tool for testing prototypes.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/200860/maze)

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