---
description: Proton Mail : qu'en pensent les utilisateurs ? Lisez les avis clients sur Proton Mail, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Proton Mail - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Cryptage](/directory/30209/encryption/software) > [Proton Mail](/software/201276/protonmail)

# Proton Mail

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> ProtonMail est un important prestataire de services de messagerie électronique sécurisée. L'éditeur protège les données et les communications de millions de sociétés.
> 
> Conclusion : 122 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Proton Mail ?

L'éditeur offre ses services aux organisations soucieuses de la sécurité. Par exemple, les professionnels de la santé, les organismes à but non lucratif, les entreprises de services professionnels et les organismes gouvernementaux.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 122 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Proton Technologies

## Contexte commercial

- **À partir de**: 6,99 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, croate, espagnol, français, indonésien, italien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, turc
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Bloqueur de spam
- Contrôles/Permissions d'accès
- Gestion de la conformité
- Protection des pièces jointes
- Rapports et analyses

## Intégrations (12 au total)

- Canary Mail
- Microsoft Outlook
- Postbox
- Proton Calendar
- Proton Drive
- Proton Pass
- ProxiedMail
- Rambox
- Sales Robots
- Shift
- Shopify
- Thunderbird

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support 24/7 (réponse directe)
- Chat

## Category

- [Cryptage](https://www.capterra.lu/directory/30209/encryption/software)

## Catégories connexes

- [Cryptage](https://www.capterra.lu/directory/30209/encryption/software)
- [Logiciels de messagerie sécurisée](https://www.capterra.lu/directory/31358/email-security/software)

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4. [SpamTitan](https://www.capterra.lu/software/168436/spamtitan) — 4.6/5 (563 reviews)
5. [eM Client](https://www.capterra.lu/software/160239/em-client) — 4.2/5 (187 reviews)

## Avis

### "10 of 10 email I have tested\!" — 5.0/5

> **Vlad** | *11 février 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Pro, with this encrypted email service, user privacy is prioritized. Not all providers offer this crucial service; instead, the majority mine your data and sell it to outside parties. Good luck in finding other one\!
> 
> **Inconvénients**: Cons: Starting to handle it can be a little confusing at first.
> 
> Since they started the beta testing a few years back, it's been fantastic for me. I've been able to do email migrations with both the premium and free versions that I've used. It is, in my opinion, the best email choice, even for businesses.10 out of 10.

-----

### "The epitome of encrypted email that exudes elegant efficiency." — 5.0/5

> **Gareth** | *11 mars 2026* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: The concise, clarity of the layout, it’s unfussy nature yet powerful encryption, filtering and privacy features are all glorious.  The fact that it is independent of the US based tech beasts, means that you can use it safe in the knowledge that you are not being tracked.&#10;&#10;The snooze function is great, the folders simple to create and the spam folder is intelligent, effective and means you don’t have to go trawling for that email you missed.&#10;&#10;The ability to generate a mask email address is fabulous and the integration with the brilliant suite of other Proton products is seamless.
> 
> **Inconvénients**: That’s genuinely difficult to answer.  At a stretch I would say that running Outlook accounts through it is a little cumbersome but that’s more of a Microsoft issue.
> 
> Encrypted, elegant, effective email and all in a trusted ecosystem.  It is brilliant value for money and gets out of your way; no ads, no add on’s, no hassle.

-----

### "WISH IT WAS MORE RELIABLE AND ABLE TO ACCESS WITH OTHER BROSWERS" — 2.0/5

> **Jim** | *9 août 2025* | Musique | Taux de recommandation : 5.0/10
> 
> **Avantages**: A NEW SECURE FORM OF EMAIL THAT IS NOW AVAILABLE.  ABILITY TO SAFEGUARD IS IMPORTANT IN THIS DAY AND AGE.
> 
> **Inconvénients**: CAN ONLY USE WITH FIREFOX WHICH IS NOT A VERY DEPENDABLE BROWSER TO USE.  IT IS ALWAYS CRASHING AND HAVING TO BE RESTARTED TO CONTINUE
> 
> SOMEWHAT DISAPPOINTING.  WOULD EXPECT SOMETHING THAT IS MORE SECURE FORM OF EMAIL TO BE ABLE TO BE USED WITH ALL BROWERS NOT JUST FIREFOX

-----

### "Elizabeth Taylor" — 5.0/5

> **Karina** | *8 mars 2026* | Biotechnologie | Taux de recommandation : 2.0/10
> 
> **Avantages**: The application is easy for use and I can write and emails which are protected and will not be shared
> 
> **Inconvénients**: Miss organization with folders which sometimes is difficult to use. The app need to have some visibility issues

-----

### "ProtonMail is a wonderful experience\!" — 5.0/5

> **Utilisateur vérifié** | *29 avril 2022* | Formation professionnelle et coaching | Taux de recommandation : 10.0/10
> 
> **Avantages**: There is so much I love about this product - the encryption, the minimal (not distracting) layout, the ease of use, the fun extras (like alternate addresses) - but what really sets it apart is the customer service. Of course there is a written help guide and it is also clear and, well, helpful. If that doesn't answer my question or solve my problem, I can easily email a real person and expect a thorough and polite response within a day. Coming from past applications where no human could be found, this was breath-taking enough. New to this treatment, I was remiss in replying. Imagine my delight and amazement when I then received a follow-up email asking if this had solved my issue and could they consider the service request closed? This is a civilized way to run a software company.
> 
> **Inconvénients**: Accessing filter creation and editing requires clicking through more than one screen and I would love a "filter this" button in greater proximity to the actual email. The company regularly requests feedback from users and I have included this, so I am hopeful it is on a work list somewhere in their pipeline.
> 
> I really enjoy using ProtonMail. It was easy and intuitive to adopt. All of its features are on par or better than its competitors with the added benefits of encryption. I appreciate the company communications about their mission and sense of corporate advocacy (they support journalists and others who need secure communications). Being a paid member of the Proton world (Mail, Drive, VPN) feels like a very personal experience in the generally faceless, mega-corporate online communications industry.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/201276/protonmail)

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| nl | <https://www.capterra.nl/software/201276/protonmail> |
| nl-BE | <https://www.capterra.be/software/201276/protonmail> |

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